They gave us too much dipping sauce for the fried chicken nuggets
Atmosphere: 1
Food: 1
Service: 1
Yousuf Azizi
The Manager named Camilia didn’t give all my change
Atmosphere: 1
Food: 1
Service: 1
Brooke Nail
Every time I come to this drive thru they leave out sauces. And they make you pull up to the 2nd window and run away before you check to see what they forgot. This time it was sauce & drink straws
sonia Montenegro
Exelemte
Atmosphere: 5
Food: 5
Service: 5
Selina Hunter
We don't eat here as often because McDonald's has raised their prices but I treated the girls today after picking them up from school. Fries was hot and fresh and the Double Cheeseburgers was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
SNKA76
How dare they stop serving breakfast!
Maite Bruzon Hernandez
Nice place, nice food
C Ruiz
I would like to file a complaint regarding my recent experience at your restaurant. I had to drive around twice just to place my order, and even then, several mistakes were made. I ordered an unsweetened tea, but I was given the opposite. I also requested specific sauces, but I did not receive the ones I asked for. In addition, some items from my order were missing.
One mistake is understandable, but having several in the same order is unacceptable. I hope you can improve your service to avoid this happening again.
Atmosphere: 1
Food: 4
Service: 1
El Tule
I should've known better but it was late and I was hungry. I threw up in my mouth well then half an hour of eating it
Lion Heart
This place is usually really busy during the day or night takes about 15 to 20 minutes to get you're order through the drive thru. 🚗
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac, French Fries, Cheeseburger, Hamburger, Mcchicken, Quarter Pounder Hamburger, Double Cheeseburger
The worst customer service and food quality time and time agian. I have lost hope in tgis location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries, Mcdouble
Bee gonzales
Whichever female is working March 17th around 12:30am at the first window (light skinned, medium-long black hair) gave my boyfriend a hard time & I am livid over not only her demeanor when I got my order with my bf and kids in the car, but also the type of service that was given to him for going back to get the food that was missing from our order. She had this voice when I pulled up to pay of just loud and quickly repeating what we had and just no friendly customer interaction or service at all. Then when my payment was processing and im waiting for my card back, she was taking a new order on her headset, rolling her eyes and sighing.
Backstory: My boyfriend & I, along with his 2 children just came from a long day of traveling here to ATX & finishing up a 5 hour concert we attended, being hungry afterwards. We came to this McDonalds for being convenient near our hotel. Our order was 2 - 10 pc nugget meals, 2 double cheeseburgers, a 10 pc nugget, 1 McChicken meal with no mayo (which is the mcchicken with a 4 pc nugget, fries, and a drink- which we got a Orange Hi-C). Everything was fine and we got back to our hotel finally ready to eat and wind down. I look in the bag, pass out the kids food first, and mine was split at the bottom of the 2 bags we had. We got all 3 of our drinks, until I realized and told my bf his meal was missing. All they gave us was the Hi-C, no mcchicken, no fries, no 4 pc nugget. Frustrated and tired, he drives to go get what was missing. The girl at the first window questioned him saying “where’s the food? Did you eat it all? So you don’t have the food with you?” This whole time my bf had already explained 3 times between her arrogant rude questions that we got the rest of the order, that myself and his children are at our hotel eating our meals, it was just his meal that was missing. By this point she hands it off to the manager to handle and he questions the same thing to my bf, they both were telling him “you need to have all the food with you to prove that your order was wrong, a receipt doesn’t prove anything nor is enough to give you the right food.” At this point he explains for the 4th time to the manager slowly that there never was a wrong order, just food missing. Not too long after the manager gave my bf his meal that was missing.
I want to thank the manager that was working this night, 3/16/25-3/17/25 around midnight ish (Sunday going into Monday) for giving my bf his meal and willing to listen as to what really happened. As far as the female who was specifically working at the date I’ve provided, we do not appreciate the service and rude & annoyed body language that was given the whole time to us when we first got all of our food and to my bf going back to receive his missing individual order.
Atmosphere: 2
Food: 5
Service: 3
Z Segrest
I’ve waited for OVER an hour for them to make 20pc nuggets and a medium fry. I canceled my order at that point. Very upset.
Service: 1
Recommended dishes: Chicken Mcnuggets, French Fries
Thomas Chincra
This is my go-to fast food place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Mcchicken, Big Mac, Chicken Mcnuggets, Dr Pepper, French Fries, Mcdouble
They gave us too much dipping sauce for the fried chicken nuggets
Atmosphere: 1
Food: 1
Service: 1
The Manager named Camilia didn’t give all my change
Atmosphere: 1
Food: 1
Service: 1
Every time I come to this drive thru they leave out sauces. And they make you pull up to the 2nd window and run away before you check to see what they forgot. This time it was sauce & drink straws
Exelemte
Atmosphere: 5
Food: 5
Service: 5
We don't eat here as often because McDonald's has raised their prices but I treated the girls today after picking them up from school. Fries was hot and fresh and the Double Cheeseburgers was so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
How dare they stop serving breakfast!
Nice place, nice food
I would like to file a complaint regarding my recent experience at your restaurant. I had to drive around twice just to place my order, and even then, several mistakes were made. I ordered an unsweetened tea, but I was given the opposite. I also requested specific sauces, but I did not receive the ones I asked for. In addition, some items from my order were missing.
One mistake is understandable, but having several in the same order is unacceptable. I hope you can improve your service to avoid this happening again.
Atmosphere: 1
Food: 4
Service: 1
I should've known better but it was late and I was hungry. I threw up in my mouth well then half an hour of eating it
This place is usually really busy during the day or night takes about 15 to 20 minutes to get you're order through the drive thru. 🚗
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac, French Fries, Cheeseburger, Hamburger, Mcchicken, Quarter Pounder Hamburger, Double Cheeseburger
Restaurantji Recommends
Great!
Atmosphere: 5
Food: 5
Service: 5
The worst customer service and food quality time and time agian. I have lost hope in tgis location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger, French Fries, Mcdouble
Whichever female is working March 17th around 12:30am at the first window (light skinned, medium-long black hair) gave my boyfriend a hard time & I am livid over not only her demeanor when I got my order with my bf and kids in the car, but also the type of service that was given to him for going back to get the food that was missing from our order. She had this voice when I pulled up to pay of just loud and quickly repeating what we had and just no friendly customer interaction or service at all. Then when my payment was processing and im waiting for my card back, she was taking a new order on her headset, rolling her eyes and sighing.
Backstory:
My boyfriend & I, along with his 2 children just came from a long day of traveling here to ATX & finishing up a 5 hour concert we attended, being hungry afterwards. We came to this McDonalds for being convenient near our hotel.
Our order was 2 - 10 pc nugget meals, 2 double cheeseburgers, a 10 pc nugget, 1 McChicken meal with no mayo (which is the mcchicken with a 4 pc nugget, fries, and a drink- which we got a Orange Hi-C). Everything was fine and we got back to our hotel finally ready to eat and wind down. I look in the bag, pass out the kids food first, and mine was split at the bottom of the 2 bags we had. We got all 3 of our drinks, until I realized and told my bf his meal was missing. All they gave us was the Hi-C, no mcchicken, no fries, no 4 pc nugget.
Frustrated and tired, he drives to go get what was missing. The girl at the first window questioned him saying “where’s the food? Did you eat it all? So you don’t have the food with you?”
This whole time my bf had already explained 3 times between her arrogant rude questions that we got the rest of the order, that myself and his children are at our hotel eating our meals, it was just his meal that was missing. By this point she hands it off to the manager to handle and he questions the same thing to my bf, they both were telling him “you need to have all the food with you to prove that your order was wrong, a receipt doesn’t prove anything nor is enough to give you the right food.”
At this point he explains for the 4th time to the manager slowly that there never was a wrong order, just food missing. Not too long after the manager gave my bf his meal that was missing.
I want to thank the manager that was working this night, 3/16/25-3/17/25 around midnight ish (Sunday going into Monday) for giving my bf his meal and willing to listen as to what really happened.
As far as the female who was specifically working at the date I’ve provided, we do not appreciate the service and rude & annoyed body language that was given the whole time to us when we first got all of our food and to my bf going back to receive his missing individual order.
Atmosphere: 2
Food: 5
Service: 3
I’ve waited for OVER an hour for them to make 20pc nuggets and a medium fry. I canceled my order at that point. Very upset.
Service: 1
Recommended dishes: Chicken Mcnuggets, French Fries
This is my go-to fast food place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Mcchicken, Big Mac, Chicken Mcnuggets, Dr Pepper, French Fries, Mcdouble
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