Menchie's Frozen Yogurt
1000 E 41st St #255, Austin
(512) 614-4221
Recent Reviews
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love this place! Sam is the best!!
Atmosphere: 5
Food: 5
Service: 5
This place is very clean.
Atmosphere: 5
Food: 5
Service: 5
Its ok. Its just ice cream you do yourself. Worth the money? Not really. Just get a bucket of ice and make yourself.
Atmosphere: 4
Food: 3
Service: 4
It was so delicious and services were very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Great staff and great place to eat froyo
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
I assume the couple here are the owners and they are down right rude!!! It’s like you’re a bother to them and don’t want you there. They have such a poor attitude that it makes it uncomfortable to be in there. Very sad because we like the Froyo. Makes you really second guess coming in when they are here.
Atmosphere: 1
Food: 5
Service: 1
Unfriendly staff!
Atmosphere: 1
Food: 4
Service: 1
Customer service was lacking - Froyo was good though - but when going out you expect a good experience to want to return back ……Won’t be coming back sadly .
Girl at front last night working was rude couldn’t even speak just pointed and looked annoyed! Froyo came out soft and soupy. All Menchie’s in Austin and the metro area are awful!
Atmosphere: 1
Food: 1
Service: 1
Came here to talk about the bad customer service but notice most of the reviews are super bad and some are from months ago! What is the owner waiting to teach these girl some basic customer service!! She didn’t reply to our Hi when entering and then sight at my husband because he asked if he could take a spoon! First and last! The froyo were great!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Frozen Yogurt
Restaurantji Recommends
I walked in during a slower time and the store associates, two dark haired young women, rolled their eyes immediately upon seeing me. They both sat hidden in the store and on their phones. The one woman in a blue sweater did not look up from her phone the entire time she drudged to the counter and noticeably looked unpleased that we walked in and interrupted her inactivity.I walked out and apologized for interrupting them. They both laughed it off and mumbled insults under their breath.This was a terrible experience.
Atmosphere: 1
Food: 1
Service: 1
After a few visits I will probably not return. The cashier could not speak english and the price the last couple of times has been very excessive. 5 times the cost of a McDonalds sundae. The product was good which is 3 stars.
1st time here. I love the plum flavor. My son got mango and it was delicious. Will return to try other flavors.
Staff and customer experience suck here. Reminiscent of grungy high school girls that roll their eyes at you with disdain.
Staff and customer experience suck here. Reminiscent of grungy high school girls that roll their eyes at you with disdain.
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