Panda Express
7718 Burnet Rd, Austin
(512) 371-9899
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The drive through is bad the machine never got the order correct and took my order without hot sauce .
Service: 1
Lady that was taking my order in the drive-through got my order in correct and was extremely rude to me. She had on black glasses and she was Mexican and she gave me the worst service ever and I will never come back here.
Service: 1
Got my order wrong and they spilled my drinks all over me in the drive thru
It is the second time I ask for food to take the rice I had to cook it because it is hard and had some rice balls that could not be eaten I am disappointed đ I thought it would be rich the food I give it 1 star.
Food: 1
Service: 2
I received my plate today and upon opening my food, I saw this. My steak is completely burned. I had to throw away my food.
Atmosphere: 1
Food: 1
Service: 1
AI drivethru sucks and wont shut up long enough to dicuss order with my family. Get rid of it
Atmosphere: 1
Food: 1
Service: 1
Never had issues here until they replaced drive thru ordering with an AI machine. Donât count on your order being correct when a human isnât the one taking it.
Atmosphere: 1
Food: 1
Service: 1
I usually go through the drive thru. It seems like every time I order sweet fire chicken they are always out. I ordered broccoli and beef, they should've just called it broccoli. I go to different Panda Express establishments and this is by far the worst.
Atmosphere: 2
Food: 2
Service: 2
They've started using AI to take orders in the drive thru, but it's not ready for a commercial setting. It took most of my order and then apparently crashed, and the worker had to take my order all over again.
This location is pretty awful, theyâre always âoutâ of whatever you order if you use the drive thru.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location treats you like garbage if you have a mobile order. Why is it that when I pull up to the drive thru and order I get my food right away, but if I order ahead Iâm forced to pull up and park? Makes no sense to me. Iâve come here multiple times to test my theory and it happens every time. This time after being pulled up, I sat in front of the restaurant for 10 minutes and had to go back through the drive thru to get my order that was then magically ready. It was clear they forgot about me. Itâs a shame youâre punished for wanting to earn rewards. Edited to add: the food wasnât even fresh. Soggy AF.
Whats with all the hair in my food?!?!? Absolutely unacceptable.
I will never eat Panda express ever again.
Atmosphere: 2
Food: 1
Service: 2
Very bad service from the truck driver, they never took my order and on top of that, Miss Channon gave me bad service.
Atmosphere: 1
Food: 5
Service: 1
I placed an order online. They said they did not have my food. Still got charged. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
I walk in at 8:50, store closes at 9:30. There is absolutely No food options. Is this a company directive or just an employee decision because they donât get paid enough to stay, the store is shutting down and not making any more food. I get it just post âwhen we sell outâ we closed. The food that is made is quickly and is not thoroughly cooked, itâs the energy of the staff that they want to get out of there and donât make enough to care. This is an issue with corporate. Iâm assuming your are losing at least $500 in sales every night based on not having food. If youâre open 365, then 182k a year. When you walk into a Panda Express there should always be food options, itâs very displeasing to walk in and see every container empty. Fyi the extra money you loosing for the last hour is more than half of your yearly payroll outside of top management. Iâm assuming.
Atmosphere: 3
Food: 2
Service: 2
Loading...