“Panera Bread is always good, but this location specifically raises the bar! The store is consistently kept to their top standard, and their employees Jackie, Curtis, and Jaxon deliver stellar service. Even during meal rushes, im greeted with great attitude and kinder humor.
And the food is fresh, the soup is fantastic, never left to sit and always looked over. The sandwich ingredients are well respected, and neglecting poorer quality ingredients is the standard here: Every Lettuce piece has crunch, onions are sweet and aromatic, and the cheese is perfectly kept to temperature.
Thank you, guys!“
“Placed a delivery order. After placing the order Rory called and politely shared that the store was out of an item I ordered. Rory offered some suggestions for solutions to replace the item. This was just a lovely thing to not have to find out that an item was missing upon delivery. Instead, someone on the team (Rory) took the initiative to give me a call and find a solution. Sometimes it feels like a rare occurrence to find customer service like this. Thank you for the kind phone call and making sure I am happy with my order! Excellent customer service!“
“A nice Panera with great service, good location
Dietary restrictions: I am grain free and dairy free, had a very nice Chicken Green Goddess salad with an apple
Kid-friendliness: Absolutely
Wheelchair accessibility: Main level, easy to order and get around“
“Please take heater in order and everything was amazing! A special shout out to Lisa that went above and beyond to get everything organized, show us all the details, and even load it into our car. That was above and beyond an exceptional customer service.“
“We have eaten here several times since moving to Austin in May 2025, and don't understand a couple of weak reviews. For us food was always excellent, very short wait time, orders always perfect. Entire place always neat and clean, including restrooms. Entire staff friendly and courteous. Our cashier today, Cameron, was very nice, efficient and welcoming. For us this is our go-to Panera.“