Papa Johns Pizza

8106 Brodie Ln Ste 101, Austin
(512) 282-3662

Recent Reviews

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Cesar Guerrero

I order from this location regularly and it’s a good location to get a hot and fresh pizza.

Atmosphere: 5

Food: 5

Service: 5

Yasmine Gallegos

I’m not sure what management this location is under or what bad mood they’re in but ALL THE employees here are rude as hell. I placed an online order and then called the store to try to get it at a later time because I couldn’t figure it out online and the woman who answered told me it was too late and then hung up on me. Then my husband called and tried to cancel the whole order and the other person hung on me! Mind you they had already charged me. And whenever I tried to get the pizza at the store that they said was in the oven, they said they cancelled the order and whenever I asked for a refund they couldn’t even do that! The gentleman with glasses literally walked away from me mid sentence. I left with them taking my money and no pizza. This location is under horrible management. The gentleman with glasses that looks like he’s trying to pull off being 20 but we both know the hat on his head is covering that 40 year old bald head. I’ve come to location all the time and now its been tainted by these people and their terrible customer service skills. I work in the customer service industry and I’ve had rude customers and ugly people and I’ve never been one. But to be treated like that is a whole new level of papa John’s I didn’t think they’d be doing.

Atmosphere: 1

Food: 1

Service: 1

Michael Doerr

Take out only. Staff not willing to help with app issues. Pizza good, not great, and certainly not worth the regular price.

Atmosphere: 1

Food: 4

Service: 2

Good Critic Prison Mike

All fresh and quick! Garlic knots have pretty good flavor. Solid amount of food for price.

Atmosphere: 5

Food: 5

Service: 5

Laura Hadaway

Their delivery drivers terrorize Brodie. Specifically one in a dark sedan. Last seen working 5/31/25, going back to the restaurant at 8:35 pm.

Atmosphere: 1

Service: 1

S G

Pizza always comes out fast. The staff is friendly. Derek is awesome!

Food: 5

Service: 5

Chris Kovac

...... tried to order online got to checkout total was 28 bucks and they are claiming a 20% tip is 17 bucks...... yall can f rite off

Kaci Prather

Got two pizzas. Sauce less and half burned
One side thin as paper
Other side thick as a pizza should be
Disgusting
$20ish bucks for cheese on bread… mm yum gross

marcos ybarra

Store accepted my order. Waiting until they closed to cancel my order.

Poor management and commutation. There was over 30mins to contact or cancel, I under stand not accep the order but the lack of respect to no even attempt to resolve the issues is bad business practice

Adrian

I've only ordered once from this location. They forgot one of my sides and the box was covered in pizza sauce/greese. Tasted classic Papa John's though so no complaints there.

Food: 4

Service: 1

Tommy Fox

Crust like cardboard.

Parking: If you miss the turn you'll have to go a ways to turn around

Atmosphere: 3

Food: 2

Service: 3

admas semere

The kitchen looked unclean and there was uncooked cheese on my pizza

Atmosphere: 1

Food: 1

Service: 3

Cherie Mata

Great customer service! Great pizza

Atmosphere: 5

Food: 5

Service: 5

Elle Will

There's a Papa John's across the street from my house but I go out of my way to order from this location for a reason. They're consistent and the service is always quick and friendly.

Atmosphere: 4

Food: 4

Service: 5

Lady Ysla

Fast , love the notifications Always on time

Atmosphere: 5

Food: 5

Service: 5

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