The girl working the counter had such a poor attitude to the point that she rolled her eyes multiple times at me and my husband when we asked her to correct the mistakes made. The manager was made aware and simply stated “he would talk to her”. If you have a bad day don’t take it out on the customers who have done nothing wrong, go home or find another job you actually enjoy. Bonus points to the establishment for having a dirty dining room and serving us sandwiches that looked like they’d been thrown against the wall.
Atmosphere: 1
Food: 1
Service: 1
Morgan Clift
It's so mid. Should have gotten Subway.
Eric S
“Double meat”…
Service: 1
Shone Thomas
I love Potbelly and always drive 20 mins to get a great sandwich but this location has me doubting and questioning the hygiene and cleanness at this store. The vending machine at this place has a puddle around it and this has been the case for months - looking at the machine one can see the green mold forming on the drink dispensing nozzle and around it. Seeing this makes me wonder if the store cares and now I hesitate to make the drive.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Sandwich
Live Lobsta
Jose was a great help with substituting my meal after complications on uber eats!
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Pot Pie Soup
Mb A
I haven’t been to this particular potbelly but I love their sandwiches. The reason in reviewing this location is because this is the closest one we have to Kyle and I really would like to stress how much I’d love one of these stores here. We need more restaurant and good choices and it would be amazing if they put a potbelly here. Please consider. Also excited to try the pot pie.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich
Byron Russell
The customer service here is horrible. I like the food but the way that everyone energy is kills it for me and how they all let you know how much they hate working by the looks on their face and how they don’t greet you and they make you feel you’re in a stillmate with them by how much they ignore. This place really need a manager that’s on top of that because most of the time I’ll go somewhere else when I’m really craving some good potbelly’s.
Atmosphere: 1
Food: 4
Service: 1
Kimberly Wright
Fast & friendly staff!! The store was amazinly clean. My sandwich was made EXACTLY how I wanted it!!?? best part is it's on my way home!! Thank u so much for an amazing cost friendly dinner!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Lala
This was really delicious. I'm not even kidding it was really good I love the taste and the smell the chips aren't my favorite but still alright. The brownie was decent. So overalls great presentation great equality. Just for future references don't put so much cheese. The cheese tastes kind of over powers the sandwich.
Potbelly is hands down my favorite sandwich shop. Nice to see them in TX. This location has wonderful and friendly staff. Quality is exactly what you expect from a Potbelly.
Atmosphere: 5
Food: 5
Service: 5
Eva M.
I’ve only been to potbelly a couple of time and overall I’ve had a good experience so far. Sandwhich’s are great, kids love the Mac’n’Cheese and it’s not over ally crowded at this location. We came on a Saturday and it was a nice dinner out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast Tomato & Pickle Sandwich, Mac & Cheese, Oatmeal Chocolate Chip Cookie, Sandwich
Panda Mercado
I’ve only been to potbelly a couple of time and overall I’ve had a good experience so far. Sandwhich’s are great, kids love the Mac’n’Cheese and it’s not over ally crowded at this location. We came on a Saturday and it was a nice dinner out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast Tomato & Pickle Sandwich, Mac & Cheese, Oatmeal Chocolate Chip Cookie, Sandwich
Angie Ortiz
Delicious sandwiches, chicken pot pie soup is 10/10. Only wish is they had a little more options for condiments (bbq sauce, chipotle mayo, etc)
Sonia Rivera
Every time I come to this location the tables are always dirty. I did speak with an employee but she had a poor excuse. There is no reason for these tables to stay dirty for that long. I hope they read this and respond with positive action so when I go next time I see a difference.
Area was a mess.clean tables were hard to find.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Sandwich
The girl working the counter had such a poor attitude to the point that she rolled her eyes multiple times at me and my husband when we asked her to correct the mistakes made. The manager was made aware and simply stated “he would talk to her”. If you have a bad day don’t take it out on the customers who have done nothing wrong, go home or find another job you actually enjoy. Bonus points to the establishment for having a dirty dining room and serving us sandwiches that looked like they’d been thrown against the wall.
Atmosphere: 1
Food: 1
Service: 1
It's so mid. Should have gotten Subway.
“Double meat”…
Service: 1
I love Potbelly and always drive 20 mins to get a great sandwich but this location has me doubting and questioning the hygiene and cleanness at this store. The vending machine at this place has a puddle around it and this has been the case for months - looking at the machine one can see the green mold forming on the drink dispensing nozzle and around it. Seeing this makes me wonder if the store cares and now I hesitate to make the drive.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Sandwich
Jose was a great help with substituting my meal after complications on uber eats!
Food: 5
Service: 5
Recommended dishes: Sandwich, Chicken Pot Pie Soup
I haven’t been to this particular potbelly but I love their sandwiches. The reason in reviewing this location is because this is the closest one we have to Kyle and I really would like to stress how much I’d love one of these stores here. We need more restaurant and good choices and it would be amazing if they put a potbelly here. Please consider.
Also excited to try the pot pie.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sandwich
The customer service here is horrible. I like the food but the way that everyone energy is kills it for me and how they all let you know how much they hate working by the looks on their face and how they don’t greet you and they make you feel you’re in a stillmate with them by how much they ignore. This place really need a manager that’s on top of that because most of the time I’ll go somewhere else when I’m really craving some good potbelly’s.
Atmosphere: 1
Food: 4
Service: 1
Fast & friendly staff!! The store was amazinly clean. My sandwich was made EXACTLY how I wanted it!!?? best part is it's on my way home!! Thank u so much for an amazing cost friendly dinner!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
This was really delicious. I'm not even kidding it was really good I love the taste and the smell the chips aren't my favorite but still alright. The brownie was decent. So overalls great presentation great equality. Just for future references don't put so much cheese. The cheese tastes kind of over powers the sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club
Restaurantji Recommends
Potbelly is hands down my favorite sandwich shop. Nice to see them in TX. This location has wonderful and friendly staff. Quality is exactly what you expect from a Potbelly.
Atmosphere: 5
Food: 5
Service: 5
I’ve only been to potbelly a couple of time and overall I’ve had a good experience so far. Sandwhich’s are great, kids love the Mac’n’Cheese and it’s not over ally crowded at this location. We came on a Saturday and it was a nice dinner out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast Tomato & Pickle Sandwich, Mac & Cheese, Oatmeal Chocolate Chip Cookie, Sandwich
I’ve only been to potbelly a couple of time and overall I’ve had a good experience so far. Sandwhich’s are great, kids love the Mac’n’Cheese and it’s not over ally crowded at this location. We came on a Saturday and it was a nice dinner out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast Tomato & Pickle Sandwich, Mac & Cheese, Oatmeal Chocolate Chip Cookie, Sandwich
Delicious sandwiches, chicken pot pie soup is 10/10. Only wish is they had a little more options for condiments (bbq sauce, chipotle mayo, etc)
Every time I come to this location the tables are always dirty. I did speak with an employee but she had a poor excuse. There is no reason for these tables to stay dirty for that long. I hope they read this and respond with positive action so when I go next time I see a difference.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Chicken Club, Sandwich
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