Taco Bell
9900 W Parmer Ln Bldg C, Austin
(512) 388-2100
Recent Reviews
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Disgusting bathrooms. No toilet paper in either stall, insanely dirty and no paper towels for drying hands. It was so gross that we didn’t eat here.
Atmosphere: 1
Ordered veg bean burrito and got meat in it. Ridiculous service.
Atmosphere: 1
Food: 1
Service: 1
Worst chalupas ever, cold and uninviting.
Atmosphere: 2
Food: 2
Service: 3
Everyone in my car complained how slow in the head the operator was to understand simple orders. We didnt even get napkins. Not surprised this has 3 stars and under.
How is this place still open and not reported based on the reviews? Thats wild.
Atmosphere: 1
Food: 5
Service: 1
Slow and slow
Atmosphere: 1
Food: 3
Service: 2
1 star for the staff here who truly deserve 0 stars! Come here often bc its the closest TB to my work. Food is exactly what u expect. However, the atrocious staff and mgmt really make the experience as frustrating as possible seemingly on purpose. Maybe a staffing overhaul at this location would make a visit here tolerable. It's one of those locations where u always have to check ur order at the window, if u know what I mean
Atmosphere: 1
Food: 3
Service: 1
Stopped for lunch and ordered in the lobby. Me and another table waited an extremely long time for food 20+ mins. They didn’t even start making the food until we complained. Their reason was that they are timed on drive thru orders so those receive priority and dine in orders have to wait. Ridiculous to be waiting for that long and to have to complain for them to make the food. Then when they handed me the food they walked away as fast as possible before I could ask for my drink cup that’s part of my order. Ended up having to reach over to grab my own drink cup. It’s a bunch of kids working here who have no clue what customer service is. Won’t be coming back.
Atmosphere: 1
Service: 1
Just minutes from the office and can eat there and get back within a half hour. Usually enjoy Taco Bell. Been going there since tostadas were 18 cents.
Atmosphere: 5
Food: 5
Service: 5
We’re told they quit serving breakfast a month ago??
Worst employees ever they are so rude and always giving wrong order they all should be fired including the manager
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Veg Tacos, Ground Beef Burrito, Nachos, Crunchy Taco, Bean Burrito, Cinnamon Twists, Quesadilla, Taco Supreme, Soft Taco
Restaurantji Recommends
I only give a 4 because I pick up. A.J. has taken this crew has made leaps and bounds. This is now a location I want to be in line for. Even when I asked the managers name, the staff pumped him up. They have a great team and I'm happy to be their customer (love my red sauce)
Atmosphere: 4
Food: 5
Service: 5
Everything was cold! Burrito Supreme missing sour cream, a pinch of chesse on burrito and Tostada. Nacho cheese, ice cold! Three people working, you'd think someone would know how to heat the food. Horrible, even for Taco Bell standards. A complete waste of $17.
Atmosphere: 1
Food: 1
Service: 1
I was thinking that the service was great because they worked through the line really fast in the drive thru. Should have know. And checked my bad because I was shorted several items by the time I got to my hotel. Maybe you should train the staff to not congregate at the drive thru window and gossip.
Atmosphere: 1
Food: 1
Service: 1
Awesome staff!
Service: 5
They served fresh and hot tacos
Atmosphere: 5
Food: 5
Service: 5
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