Recently the quality of the food at Thai Kitchen has markedly deteriorated. It had been our go-to restaurant for years but apparently the recipes (or the cooks) have changed, so we're looking for a new go-to local Thai restaurant. The extensive menu includes a vegetarian menu section and many menu customizations are possible. What we've noticed is sauces getting thinner and less flavorful; fewer and missing dish ingredients; and when you request extra ingredients including tofu, hardly anything is added. * This is a detailed response to the restaurant's Feb. 18, 2026 response to my initial Feb. 2026 posting. Our last pick-up order was placed mid-January 2026. We used the restaurant's online menu order website area to order from, as we had successfully done previously over several years, and which included a vegetarian section. Only this time, the order didn't complete properly. We called the restaurant, were told that customers shouldn't use the restaurant website to order from, and staff canceled our website order. Shouldn't the restaurant's website area have been removed if it no longer worked? We placed our order a second time with staff over the phone, but when we arrived, our pick-up order hadn't been acted on and we had a lengthy wait for our food. That was some truly bad customer service. Maybe the cooks haven't changed in decades, but the quality of the food has definitely gotten worse in the past year. We threw away much of the food from the Jan. 2026 pick-up order because it was so bad we didn't want to eat it. We're not planning on coming back.
Atmosphere: 4
Food: 1
Service: 2
em pru
loved it
Atmosphere: 5
Food: 5
Service: 5
Keerthimanu Gattu
We got the curry fried rice and it was too much of turmeric taste.
Atmosphere: 4
Food: 3
Service: 3
Steven Joyner
Really good food! We ordered take out and it was ready quickly, hot and delicious!
Tia Desti
The Food was amazing
Atmosphere: 3
Food: 5
Service: 3
Bryce Huggins
Best Thai in Austin! Always an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
alyssa hinson
My new favorite Thai restaurant in Austin! I had the chicken pad Thai and iced Thai coffee. I absolutely loved them both! The employees were so kind and helpful as well!
Atmosphere: 5
Food: 5
Service: 5
Brian Trager
The recent change in ownership clearly shows. This is one of my favorite Thai restaurants in Austin. The food is 10/10 and I always have such an amazing experience. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Nayem Cardenas-Lopez
I genuinely cried because of this meal. My boyfriend ordered me Thai because it is my number one comfort food, next to mexican (my cultural food). I was having a terribly challenging day and feeling beaten by the world today especially. I am new to Austin and don’t know much about the Thai food here so I took a shot in the dark because I knew they had vegan food from the reviews. Let me tell you I am so grateful I did. Not only was the pad thai some of the BEST I’ve had in my life, coming from someone who spent my childhood being a special guest at all my local thai spots and calling the several special women at each spot my other mothers and tias because of how close we got over the years and how they watched me grow up and how they supported and fed me in my hardest time. But on top of that, they gifted me fresh rolls and that sent me over the edge for a solid 15 minutes. You guys have no idea how much that gesture meant to me today of all days and how much that random act of kindness will lift me up in tough times in the future. Above all, the fresh rolls, pad Thai, and peanut sauce are EXACTLY what I look for when I say I want Thai food. The flavors are perfect and balanced, the noodle choice in both are excellent and the fact that veganizing them had no effect on the flavor (as is not usually the case) is mind blowing. Please try this spot! And thank you to the kind and hard workers that made such a huge impact with only a single meal. May you have many many years of success and growth. :)
Atmosphere: 5
Food: 5
Service: 5
Jonathan Reader
This restaurant has a privately owned car park, the signs for which are small and easily missed. During a 5 minute errand my car was clamped by a man in an unmarked white Mercedes. As I returned to my car and saw the clamp he approached and would not remove the clamp until $100 was paid. This was intimidating and predatory. On looking into this clamping company there are numerous reviews from different locations stating it is a scam in which the business (in this case Thai Kitchen restaurant) associated with the car park makes money on the side and are in cahoots with the clampers (hence the clamper lurking hidden in the car park). Unfortunately I can’t talk to the food quality of this restaurant but given the scam and that my vehicle and the clampers vehicle were more a less the only two in the car park I can’t imagine it’s great and all the additional free parking spots likely a little optimistic. If the manager of this establishment wishes to make things right here I shall look to revise my review and potentially try their food but until then I can only advise to stay away based on scammers being unlikely to care for food quality.
Best thai food in austin, staffs are very nice, parking lot is big!
Atmosphere: 5
Food: 5
Service: 5
William Wigfield
Casual place with a ton of dishes to pick from. Both meat and vegetarian options. The Thai basil chicken was great with a nice level of heat and strong basil flavor.
Atmosphere: 4
Food: 5
Service: 5
Faith Rodriguez
Such great food and service! Was slow when we got there but our waitress was still very attentive and fast with our food ❤️ will absolutely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Nopphasorn Kaweekiat-anan
Recommended for TH people who miss thai food to come!!!
Atmosphere: 5
Food: 5
Service: 5
Calvin Nguyen
Save the time, this restaurant provides Thai food at high prices for low quality. Had stomach issues after.
Recently the quality of the food at Thai Kitchen has markedly deteriorated. It had been our go-to restaurant for years but apparently the recipes (or the cooks) have changed, so we're looking for a new go-to local Thai restaurant. The extensive menu includes a vegetarian menu section and many menu customizations are possible. What we've noticed is sauces getting thinner and less flavorful; fewer and missing dish ingredients; and when you request extra ingredients including tofu, hardly anything is added.
* This is a detailed response to the restaurant's Feb. 18, 2026 response to my initial Feb. 2026 posting. Our last pick-up order was placed mid-January 2026. We used the restaurant's online menu order website area to order from, as we had successfully done previously over several years, and which included a vegetarian section. Only this time, the order didn't complete properly. We called the restaurant, were told that customers shouldn't use the restaurant website to order from, and staff canceled our website order. Shouldn't the restaurant's website area have been removed if it no longer worked? We placed our order a second time with staff over the phone, but when we arrived, our pick-up order hadn't been acted on and we had a lengthy wait for our food. That was some truly bad customer service. Maybe the cooks haven't changed in decades, but the quality of the food has definitely gotten worse in the past year. We threw away much of the food from the Jan. 2026 pick-up order because it was so bad we didn't want to eat it. We're not planning on coming back.
Atmosphere: 4
Food: 1
Service: 2
loved it
Atmosphere: 5
Food: 5
Service: 5
We got the curry fried rice and it was too much of turmeric taste.
Atmosphere: 4
Food: 3
Service: 3
Really good food! We ordered take out and it was ready quickly, hot and delicious!
The Food was amazing
Atmosphere: 3
Food: 5
Service: 3
Best Thai in Austin! Always an amazing experience!
Atmosphere: 5
Food: 5
Service: 5
My new favorite Thai restaurant in Austin! I had the chicken pad Thai and iced Thai coffee. I absolutely loved them both! The employees were so kind and helpful as well!
Atmosphere: 5
Food: 5
Service: 5
The recent change in ownership clearly shows. This is one of my favorite Thai restaurants in Austin. The food is 10/10 and I always have such an amazing experience. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I genuinely cried because of this meal. My boyfriend ordered me Thai because it is my number one comfort food, next to mexican (my cultural food). I was having a terribly challenging day and feeling beaten by the world today especially. I am new to Austin and don’t know much about the Thai food here so I took a shot in the dark because I knew they had vegan food from the reviews. Let me tell you I am so grateful I did. Not only was the pad thai some of the BEST I’ve had in my life, coming from someone who spent my childhood being a special guest at all my local thai spots and calling the several special women at each spot my other mothers and tias because of how close we got over the years and how they watched me grow up and how they supported and fed me in my hardest time. But on top of that, they gifted me fresh rolls and that sent me over the edge for a solid 15 minutes. You guys have no idea how much that gesture meant to me today of all days and how much that random act of kindness will lift me up in tough times in the future. Above all, the fresh rolls, pad Thai, and peanut sauce are EXACTLY what I look for when I say I want Thai food. The flavors are perfect and balanced, the noodle choice in both are excellent and the fact that veganizing them had no effect on the flavor (as is not usually the case) is mind blowing. Please try this spot! And thank you to the kind and hard workers that made such a huge impact with only a single meal. May you have many many years of success and growth. :)
Atmosphere: 5
Food: 5
Service: 5
This restaurant has a privately owned car park, the signs for which are small and easily missed. During a 5 minute errand my car was clamped by a man in an unmarked white Mercedes. As I returned to my car and saw the clamp he approached and would not remove the clamp until $100 was paid. This was intimidating and predatory. On looking into this clamping company there are numerous reviews from different locations stating it is a scam in which the business (in this case Thai Kitchen restaurant) associated with the car park makes money on the side and are in cahoots with the clampers (hence the clamper lurking hidden in the car park). Unfortunately I can’t talk to the food quality of this restaurant but given the scam and that my vehicle and the clampers vehicle were more a less the only two in the car park I can’t imagine it’s great and all the additional free parking spots likely a little optimistic.
If the manager of this establishment wishes to make things right here I shall look to revise my review and potentially try their food but until then I can only advise to stay away based on scammers being unlikely to care for food quality.
Atmosphere: 1
Restaurantji Recommends
Best thai food in austin, staffs are very nice, parking lot is big!
Atmosphere: 5
Food: 5
Service: 5
Casual place with a ton of dishes to pick from. Both meat and vegetarian options.
The Thai basil chicken was great with a nice level of heat and strong basil flavor.
Atmosphere: 4
Food: 5
Service: 5
Such great food and service! Was slow when we got there but our waitress was still very attentive and fast with our food ❤️ will absolutely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended for TH people who miss thai food to come!!!
Atmosphere: 5
Food: 5
Service: 5
Save the time, this restaurant provides Thai food at high prices for low quality. Had stomach issues after.
Atmosphere: 1
Food: 1
Service: 1
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