The Driskill - The Unbound Collection by Hyatt
$$$ • Lounges, American, Cocktail Bar
Hours:
604 Brazos St, Austin
(512) 439-1234
About The Driskill - The Unbound Collection by Hyatt
Recent Reviews
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Can’t wait to book again !
The Hotel has a moldy smell throughout the lobby and mezzanine levels. Very overpowering and makes me sick to my stomach. The smell doesn’t seem to be as strong on our floor but it is still there. The staff in the bakery was not very friendly or helpful. I had to go beg for napkins and silverware and the manager seemed annoyed that I asked. Some staff needs some retraining but others were awesome. Valet staff was the best I’ve ever encountered.
Beautiful place, and then the customer service TANKED! charged $250 for excessive cleaning, for puke…. We NEVER puked in our room. Said they did an investigation, and that it was true. Wouldn’t even consider that it was possibly a mistaken room, or mistaken floor. Refused to reopen investigation, that they don’t make mistakes ever…. Refused everything. Appalling customer service. DON’T GO HERE!
Ratings
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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The Driskill - The Unbound Collection by Hyatt is a historic hotel located in the entertainment district of Austin. The hotel has been beautifully maintained and boasts stunning architecture and a rich history as the oldest hotel west of the Mississippi. The standard rooms may be smaller than expected, but the high ceilings and lovely decorations add to the grandeur. Upgraded suites are described as magical, spacious, and perfect for special occasions like weddings. The staff, who consistently provide professional, prompt, and friendly service, include a standout Bellman known as Ammon. The hotel features a cool bar and offers a high walkability score in the area, with plenty of night entertainment right on Sixth Street. Guests have noted the immaculate conditions of the hotel and the beautiful, clean rooms with comfortable beds. Overall, The Driskill is highly recommended for those seeking a historic and elegant stay in Austin, especially for memorable events and celebrations.