Coco Bongo #2

Name: Coco Bongo #2
Address: 4290 S Beltline Rd, Balch Springs, Texas, 75180, US
Telephone: (214) 613-6332
Rating: 4

Ice Cream

Hours:
4290 S Beltline Rd, Balch Springs
(214) 613-6332

About Coco Bongo #2

Coco Bongo #2 is a popular spot, noted by some as the best ice cream place in all DFW. The food is great, with specific recommendations for their snacks, the Bocadillo, and the fresas de dubai. Many find the flavors excellent. The restaurant is described as cleaner and friendlier than other locations, with super nice and sweet staff. One visit noted staff dressed in impressive Halloween costumes, adding to a fun atmosphere. The owners and staff are commended for their customer service, with one owner personally apologizing to make things right when an error occurred. They are welcoming even to large groups near closing time.

However, there can be significant wait times during busy periods, with lines sometimes almost outside, as staff attend to large family orders. A recurring issue mentioned across several visits involves order mistakes, such as receiving a whole corn on the cob instead of a large corn in a cup. Correcting these errors has sometimes resulted in unexpected extra charges, which has frustrated customers. Despite this, many appreciate that the place is working to bring the service up to par with the quality of the food and recommend giving it a try.