Arby's

3237 Harwood Rd, Bedford
(817) 545-4003

Recent Reviews

Adrian Stroupe

This place is the bomb people here are so nice and respectful just an amazing experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip

Kevin Solomon

Honestly, used to come here all the time until the massive waits and then getting wrong orders. Literally waited so long in the rain one day it caused the interior trim of my car to peel, then they got my order wrong. Finally went back a year and a half later, got my order wrong again and gave me a dry as can be roast beef sandwich instead of the Gyro I ordered.Probably best to drive a few minutes more to a different one.

Atmosphere: 1

Food: 1

Service: 1

Kelly McKinnon

I’m giving all five stars because I go to this location a lot and they were shortstaffed for an extremely long time and so being a service industry person myself I understand what that’s like. The employees were kind and apologetic.Parking: Very easy to enter an exit this location.Kid-friendliness: They offer booster seats and high chairs if I recall correctly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, French Dip, Roast, Beef, Classic Roast Beef

Jan Purvis

Arby's is always consistent. Yum!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Faisal Dhamani

I don’t usually write reviews but I wanted to note that the service was exceptional & the young man working was an absolute legend. Very professional, quick, &

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

diane marquez

Cheese, meat slapped in the bun. Quite messy to

Atmosphere: 4

Food: 3

Service: 4

Julia S

My fish sandwich was cold,

Atmosphere: 4

Food: 4

Service: 5

Dustin E

The employee who helped us at the drive thru window was extremely upbeat and cheerful. Really made me feel great. They also got our very large 8-person order with multiple special requests completely correct, which is rare for us since we are such a big, picky family. No complaints on the food quality - it was as good and fresh as any other Arby's.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Roast Beef, French Dip, Fries

Jaren Isbell

If you ever find yourself contemplating a visit to this Arby's, let me be your guiding light in this abyss of absolute hopeless despair.Upon entering, one is greeted not by the aroma of freshly roasted beef, but rather by the pungent stench of neglect and decay. Approaching the counter you realize that with each step, the unmopped floor holds itself to the bottom of your shoe, and blinded by your hunger you think to yourself, “This probably won't get any worse.” But oh, the true horror awaits only a few steps away, revealing itself only after you’ve been fooled into paying for your order. Behold the soda machine, a veritable breeding ground for vermin and disease. Amongst the syrup laden countertop lies a treasure trove of actual rat droppings, and the absence of God’s presence truly begins to unfold before you, as you now wonder to the least dirty table you can find.But what of the staff? They are but spectral entities with vacant stares and indifferent attitudes. One could sooner strike up a conversation with a particularly unresponsive rock than elicit any semblance of customer service from these wraithsYour food is ready; time to eat. Lukewarm, dry, and desiccated, you drown your sandwich in sauces to regain some semblance of edibility, and with the poorest decision of your life, take a bite. It is only with post-hunger clarity that you begin to fear for your health as you must now clench your cheeks and waddle back to your car. You are now in a race against time as your body rejects the unholy offering.Save yourself the anguish, and likely hepatitis too, and steer clear of this Arby's. If this is what they’re willing to show you, then the sheer magnitude of filth and neglect behind the counter can only be imagined by those who have witnessed the horrors of war.

Atmosphere: 1

Food: 1

Service: 1

Josh Skipper

Service & quality of food is exceptional!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Beef

Michael Rains

Had dinner.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Roast Beef, French Dip, Roast, Beef, Curly Fries

Michael Taber II

When inside got a number one double and a number 11 two large fries. The 11 was okay the fries were all pretty stale hard and the number one almost half of the meat was too tough to chew like it been sitting out for a long time.The guy inside at the counter I think it was the manager he was friendly and helpful he got the soda machine stocked again, and it was clean inside and I was served fairly quickly.Parking: There's like 6 parking spots

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Greek Gyro

Jared Clark

Took the kids to Arby’sReally liked the brisket bacon

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Curly Fries

Desty H.

This place is beyond out of control, and it seems that Arby's is disinterested in the comments posted here. Copied for Lane P. comments. I AGREE 100% What a sh**show!! Arby's should revoke this franchise and customers should go elsewhere.Last time I can remember going through the drive thru the guy that was working the window, looked like he'd rolled out of bed, his entire appearance was dirty, and he kept running his hands through his hair. That was around 2 years ago. I thought surely, they have changed staff in this time but doesn't seem to be for the better. The guy working the window today was a shaved bald headed grumpy piece of work. I asked if he knew if Arby's would be selling the glass ware. He said, check a corporate store and shut the window once he took my payment and returned my card. After 10 + minutes he returned with my order and I asked if there were any sauces that would come with the order as he was shutting the window on me. He stated I was smoking and he did not like the smoke. I had the cigarette on the other side of the vehicle with that side's window down so that it would not be in the employees face and he still shut the window, locked it and went away while I was trying to get sauce. I've tried calling the number on the receipt and of course, it is busy. Went online to the Arby's contact information and they want my entire life story to leave a comment or to have them respond. Not doing that and so not going back to this Arby's. Close it, the drive thru window was filthy and you could see the worker's in the store standing and doing nothing. Maybe I'll go back and go inside and see what it looks like, maybe call the health department to have them checked out. All good options. Arby's should revoke this franchise and customers should steer clear!

Rick

The Arby's Roast Beef sandwich was great, as always. The condition of the restaurant was disappointing, however.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Roast Beef, Jalapeño Roast Beef, Curly Fries

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