Great American Cookies

$ • Ice Cream Shop

5200 Bissonnet St, Bellaire
(713) 665-1122


Take-Out/Delivery Options

Reviews for Great American Cookies

I have been regular customer since this place opened up not too long ago, let me just say, this will be no more! Dayra Reyez, should definitely not be working any customer service role because she's a rude little girl and is just flat out unprofessional. I came in today, ready to buy all my usuals and was tended to by the before mentioned employee, she began my order but when it came to making a snickers milkshake she decided she simply didn't want to (she couldn't get the full review
This location is horrible!!! Very unprofessional people working there. My sister placed an online order on Sunday to be picked up Monday at 2:30pmShe went to check the status of her order Monday at 1:15pm, and they had NO IDEA about the order. The lady said they forgot to picked up the order.Then said that the cookies were going to be ready by 2:30. NOT TRUE! My sister called at 3:30 and they were not ready. They didn’t know where to write the name on the cookies, and full review
Worst Great American Cookie store I have ever been to. No one told the worker on duty to make my cake the day I needed it. When I arrived, I was told if I still wanted it I would have to wait for ten minutes. As I waited, already late for my event because of this, I asked for my money back. The owner offered me THREE DOLLARS OFF. WHAT THE HELL WILL THREE DOLLARS DO FOR ME?? And of course, it took way more than 10 minutes for them to do. I was trying to do something nice and full review

More Reviews(19)


Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 12 - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.