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“It was beyond hot on the Fourth of July. Jacob was beyond patient and super helpful. He held all the things while helping me pay on the screen. I wanted to tip, but it didn’t offer that option, so I wanted to come on here and give the biggest shoutout to JACOB. Your customer service skills are excellent. I imagine people on the fourth might have been hot and hungry, but your kindness was shining. Thank you again. I never go to Sonic, because of one bad experience at South Park meadows, but Jacob’s service has me wanting to make the drive to Buda if I get that Sonic craving. Thank you.“
“Great customer service! I placed an order on the app then the app wouldn't let me check in. Long story short I had lots of problems with the app and got an email saying I was charged. The employees made my order even though it didn't show the order placed on their side. After I left I got an email saying I was refunded by the app. I called to pay for the order over the phone and they were awesome!“