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“Friendly staff and great service. I was waiting on a tow truck driver to come pick my car up next door and the lady came out and asked us if we wanted a drink. I proceeded to order two slushy one for me and one for my so. The manager in charge gave us two free drinks! Really enjoyed and appreciated in this 90 plus weather in Texas! 🙌🙏“
“I redeemed my free small birthday shake voucher at the store off 78 through the app and drove all the way over there only to find out they were completely out of ice cream. I asked if they could restore my birthday voucher since I couldn’t redeem it again and they told me no, that I’d just have to come back in 3 days to get my shake. I then asked if the Kitty Hawk location might be able to help, and the lady told me flat-out that they wouldn’t.
Well… they absolutely DID.
I went to the Kitty Hawk store, explained what happened, and the guy didn’t give me any hassle at all. He just asked which shake I wanted for my birthday. When he brought it out, it was even a size bigger than what my voucher was for. It genuinely made my day that someone was kind enough to do that for me.
The Kitty Hawk location will definitely be my go‑to from now on.“