I placed an online order at 9:45 last night to be ready at 10 I got there at 10:00. They closed at 10:30. Boy said they were closed because they didn’t have chicken and didn’t help me at all with cancelling.
Denise S
Food had no flavor like it normally does.
Food: 3
Service: 5
Nicole Smith
I've had several not so good experiences with the Burleson location but coming into contact with Erin made all the difference. I explained my previous experiences and she seemed concerned and made sure this visit was 5 Star. Thanks for all you do!
Atmosphere: 5
Food: 5
Service: 5
renee kessel
Hot chicken served fast. Cameron and Darion give great customer service. Accurate order complete with all my favorite sauces as requested. I’ve eaten here twice in the past two weeksUpdate 3/20/24 another great experience! Thank you Jude for fantastic service. I had to use two different cards to pay for my order because I’m broke. He helped me get through the process and served me a fantastic meal.You guys at this store Rock
Every time i go too this KFC the food is so bad and, the people always round up my my order for a donation. Just bad and
Atmosphere: 1
Food: 1
Service: 2
Carla Hargrove
The manager/ shift lead on duty acted like he didn’t want to make a sale over some chicken.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Fried Chicken, World Famous Mashed Potato Bowl
Terriicaaa Cooking's
If I could give 0 stars I
Atmosphere: 1
Food: 1
Service: 1
Lawanda Harvey
This location should not be eligible to bear the name KFC, location closes at 10 yet lobby is closed at 9. Drive thur opened, but there is nothing to purchase!!! Phone consistently BUSY, and judging by the reviews- I count myself LUCKY- I avoided potential illness!I can only assume financials are of no concern to the owner/managers of this franchise. Too much of NOTHING going on here.Align with the other locations - or SHUT DOWN!!
Dwayne Trussell
Rude and very loud people that work there. People working there having a very loud meeting about how nasty the kitchen is and arguing with each other.
Atmosphere: 1
Food: 2
Service: 1
Mearii Jenkins
Constantly get my order wrong from there. They keep their phone off the hook so you can't call. Customer service is non existent.
Any five star reviews for this place have to be fake. This place is disgusting and needs to be shut down.
Thomas McKinley
Food was good. Service was terrible, bathrooms terrible, fountain drink been broken for 6
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mashed Potatoes, Gravy
Greg Chavez
There ovens were broke and they wouldn’t replace items for the missing biscuits , were also out of wraps , just seemed like they were trying to work without the proper equipment and product ,
Atmosphere: 1
Food: 1
Service: 1
NICK FARRICY
Never had a good experience here. Either food was wrong, missing items, and drive thru employees are terrible and seem to hate there job. Wouldn't be surprised if this location went out of business in the near future. Has been bad for years. I like KFC just not here.
Atmosphere: 1
Food: 2
Service: 1
Haley Junior
I went to kfc the food was great the fries were fresh customer service was amazing the team there Erin and Maria were very friendly and the food was fast literally no wait.
I placed an online order at 9:45 last night to be ready at 10 I got there at 10:00. They closed at 10:30. Boy said they were closed because they didn’t have chicken and didn’t help me at all with cancelling.
Food had no flavor like it normally does.
Food: 3
Service: 5
I've had several not so good experiences with the Burleson location but coming into contact with Erin made all the difference. I explained my previous experiences and she seemed concerned and made sure this visit was 5 Star. Thanks for all you do!
Atmosphere: 5
Food: 5
Service: 5
Hot chicken served fast. Cameron and Darion give great customer service. Accurate order complete with all my favorite sauces as requested. I’ve eaten here twice in the past two weeksUpdate 3/20/24 another great experience! Thank you Jude for fantastic service. I had to use two different cards to pay for my order because I’m broke. He helped me get through the process and served me a fantastic meal.You guys at this store Rock
Recommended dishes: Fried Chicken, Mashed Potatoes, Gravy
Every time i go too this KFC the food is so bad and, the people always round up my my order for a donation. Just bad and
Atmosphere: 1
Food: 1
Service: 2
The manager/ shift lead on duty acted like he didn’t want to make a sale over some chicken.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Fried Chicken, World Famous Mashed Potato Bowl
If I could give 0 stars I
Atmosphere: 1
Food: 1
Service: 1
This location should not be eligible to bear the name KFC, location closes at 10 yet lobby is closed at 9. Drive thur opened, but there is nothing to purchase!!! Phone consistently BUSY, and judging by the reviews- I count myself LUCKY- I avoided potential illness!I can only assume financials are of no concern to the owner/managers of this franchise. Too much of NOTHING going on here.Align with the other locations - or SHUT DOWN!!
Rude and very loud people that work there. People working there having a very loud meeting about how nasty the kitchen is and arguing with each other.
Atmosphere: 1
Food: 2
Service: 1
Constantly get my order wrong from there. They keep their phone off the hook so you can't call. Customer service is non existent.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Any five star reviews for this place have to be fake. This place is disgusting and needs to be shut down.
Food was good. Service was terrible, bathrooms terrible, fountain drink been broken for 6
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mashed Potatoes, Gravy
There ovens were broke and they wouldn’t replace items for the missing biscuits , were also out of wraps , just seemed like they were trying to work without the proper equipment and product ,
Atmosphere: 1
Food: 1
Service: 1
Never had a good experience here. Either food was wrong, missing items, and drive thru employees are terrible and seem to hate there job. Wouldn't be surprised if this location went out of business in the near future. Has been bad for years. I like KFC just not here.
Atmosphere: 1
Food: 2
Service: 1
I went to kfc the food was great the fries were fresh customer service was amazing the team there Erin and Maria were very friendly and the food was fast literally no wait.
Atmosphere: 5
Food: 5
Service: 5