The Honey Baked Ham Company

Awesome ham the lady there was very helpful.

Atmosphere: 4

Food: 5

Service: 5

Purchased a honey ham for Easter. Opened ham this morning and it was burnt. Dark and hard. Was afraid to even warm as directed. Highly disappointed they would wrap and sell this ham. Burleson,TX store.

Atmosphere: 3

Food: 1

Service: 1

I don't even get why this place exists really. Everything is way overpriced, the food is ok, and you pretty much have to actually cook everything yourself. Yes, everything comes either frozen or cold. They even have the audacity to sell King's Hawaiian Rolls at an upcharge. Also, they had a prime rib option on their menu for the holidays, but it was sold out from the beginning and was never available after that.

I won't hate on the staff; they are actually really nice. They didn't do anything wrong, and don't deserve any of the blame on the product that they provide. It is all the people further up the ladder. The company just doesn't offer anything valuable at any sort of a reasonable price. I don't see the need for their business, and after my meal that I got from them, I won't be going back. Again, definitely not the staff's fault.

Atmosphere: 2

Food: 2

Service: 5

Did have to wait in line for online pickup order. But everything was right. They had extra in the store if it was needed. Everyone was very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Do yourself a favor and just order from the store in Fort Worth if you’re placing a holiday order online. Been in line outside the store that hasn’t moved for 30 minutes for an order I placed two weeks ago. They are allowing walk-ins to go in and order before people with reservations. Never coming here again. Will drive the extra time to Fort Worth.

Update: took over an hour. Management of this location is the worst. Rude service, no regard for people who placed their orders and paid their money, but let every person who hadn’t placed an order in before everyone else. Never, ever again.

Is this what you’re really stand for honey bake ham? REALLY embarrassing to say that I have work here and this was taken by me and my colleagues

The worst and most time consuming place I have ever spent in to if you only looking for pigs muck like the terrible ham I got that was cold and wet so I decided to go with a carrot cake and it took over 45 minutes to get me my dessert and when I did it was dry and bland don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

I'd like to order something on their site, but they don't seem to want to show you what they offer other than ham. Actually, it doesn't even offer a way to order ham. I had ordered a carrot cake in 2022, and it was heavenly. I wanted to order another one for my birthday. But after seeing the reviews in here, it seems everyone is experiencing a downturn in quality. This is not the high-quality place it once was. Even the apologies in here are rubber stamped. I read two of them. The wording was verbatim. It seems they no longer care. I won't be back.

I love this place. Probably the best damn ham sandwich I have ever had... and that is saying a lot. I love the hot sweet ham, a small amount of mayo, cheddar cheese... all melted and yummy. I am getting hungry just thinking about this.

Atmosphere: 4

Food: 4

Service: 4

Best ham on earth! They even serve lunch!

PERSONAL RATINGS out of 5 Stars:

ARRIVAL
Arrival time: 1pm
Valet: No
Reservations taken: No
Reservations made: NA

PROPERTY
Location: 5
Security: 5
Hours: 5
Exterior: 5
Parking: 5
Interior: 5
Lighting: Bright
Air conditioning: 5
Cleanliness: 5
Chic/Vibe: 5
Ceilings: 5
Floors: 5
Smell: 5
Decoration: 5
Seating options: Main floor
Private / Party rooms: No
Seating comfort: 5
Seating availability: 5
Activity: Medium
Noise: Low
Family friendly: 5

STAFF
Welcoming: 5
Friendliness: 5
Attentiveness: 5
Professionalism: 5
Composure: 5
Dress: 5
Product familiarity: 5
Issue management: No issues
Management: 5

FOOD
Service type: Walk-up
Timeliness: 5
Presentation: 5
Temperature: 5
Tastiness: 5
Quality: 5
Selection: 5

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Gravy, Sandwich

I’m really confused… I just drove across Burleson from Crowley to buy a HONEY BAKED HAM. I get there talk with the girl behind the counter and I explain I’m buying for my wife and I and we didn’t need a huge ham just enough for dinner and maybe a few sandwiches. We end up buying a 1lb sliced. I think it was just under 20 bucks..

We get home and open it up very excited to eat…. No honeybake… it’s just a generic ham??????? No candy crust no sweet glaze just an over priced stock ham… I’m frustrated that this wasn’t explained BEFORE I bought it. If there was a difference on the cooking process it needed to be explained… If I wanted a generic ham I woulda went to krogers right down the street. Super annoyed that this just happened.

Food: 1

It is very difficult to pay almost $100 for a ham they will not let you see before you spend the money! Also, the personnel was not aware of the difference between a ham butt and a ham shank as she tried to give me the shank when I requested a butt! If for food safety reasons, they do not allow you to see the ham they should at least wrap it in a clear wrapping so the customer can examine it before they purchase such an expensive item. I’ve been a customer for over 20 years, but I’m not sure I will continue to be!

Atmosphere: 4

Food: 4

Service: 2

The cashier was super kind and helpful. He suggested holiday specials for my family. I’m definitely going back.

Atmosphere: 5

Food: 5

Service: 5

Great Hams

Great Hams