Los Lupes Carrollton

Our group has eaten here many times. The food is usually good, but not always. I brought al carbon tacos home for hubby today and he said that his refried beans tasted sour. On a high note, our service person is STELLAR! Armando is always quick, kind and attentive. He is our preferred wait person and we appreciate him very much.

Atmosphere: 3

Food: 4

Service: 5

Food was alright, I went for the alcohol and got what I came for I guess... still, I expected more from a highly rated Mexican restaurant.

Atmosphere: 5

Food: 2

Service: 5

Wish the speakers went all around the restaurant. Update: speakers now louder and better. Food is excellent here and the service is great. I want to check out the karaoke on Saturday.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Enchiladas Verdes, Carne Asada, Street Tacos, Chilaquiles, Nachos Al Carbon, Chile Relleno, Tortillas, Fajitas

These guys have great prices and excellent food. I grew up on the border, which can make it difficult to find food that lives up to my memories of home.

On Wednesdays they have $3 house margaritas all day, which can't be beat.

Atmosphere: 4

Food: 4

Service: 5

!!! MY UPDATED RESPONSE TO THE OWNER:

My original comment:
I came here with my family yesterday 05/16/24 between 12:30-1:00 and I was NOT impressed. Food took a bit to get. Waitress wasn’t friendly or interactive at all. She forgot my sons drink and when we told her she wasn’t apologetic. No refills on chips. Limited tortillas with appetizer wasn’t even enough for each person at my table. Food wasn’t good. The shrimp seemed thrown together. Husbands fajitas were very dry and lacked seasoning! Daughter also didn’t eat her food. Refills when we asked. She didn’t help us with anything. We are a White/Hispanic family but Husband could speak Spanish so there shouldn’t be a language excuse. We GLADlY stopped by a fast food place sometime after leaving.

She needs to be more interactive with everyone or finding a job where she doesn’t have to associate with people. I should’ve asked for a refund after first bite. The bill was ridiculous.

Not to mention, WHAT BUFFET!? That’s the reason my husband wanted go.

Please see ‘owners comment’ FIVE MONTHS LATER:

“Bethany
We do have a buffet because we want the freshness you order it at the table, did you ask for the manager upon your dissatisfaction? I spoke with him and he told me that you did not ask for him. If you didn’t like our food why did you take to go boxes. It’s our policy any dissatisfied customers with a valid reason do not pay.”

MY RESPONSE:

How would you recall my visit FIVE MONTHS LATER!? Also, note, we DID NOT take to go boxes! Wtf… ? Stop lying, run a business properly and stop making excuses! (Read all other negative comments) Lying about your business would benefit me none. Move on.

Atmosphere: 1

Food: 1

Service: 1

If I could leave 1/3 of a star rating for service I would. Submitted an order online, drove to the restaurant to pick up. When I walked in the female waitress approached me. Gave her my name and mentioned it was an online order. She looks at the computer, turns around to tell me they didn’t receive it. I pointed to the screen that clearly showed my name and order! She looked and replied it’ll be 10 minutes. Nevermind the fact I added a $3 tip online!!!

If you don’t need or want the business then do NOT offer online service especially if it’s such an inconvenience. It’s obvious you need business as there were only 2 tables occupied.

Not returning to this location. I’ll choose a more grateful business!

**Added photo of reply to "owner" on 10/20/24**

Atmosphere: 4

Food: 4

Service: 1

Very good place to go eat with family

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parrillada Mixta

Best food ever,prices are reasonable.
Our waiter Armando was great and freindly...I will be back as I do every couple of weeks...check it out!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

Happy hour, from 3 to 7 is the best thing about this place. Their prices are normally reasonable, but $2 nachos (seen here) appetizers & 99 cent Margaritas make this the perfect place to stop every time. **Be sure to ask for the "happy hour nachos"**

Quick servers, quality salsa, excellent portions. They also run regularly changing specials like the current one, which is BOGO tacos on Tuesdays for seniors. (March 2023)

Remember to tip generously!!

Atmosphere: 5

Food: 5

Service: 4

The service was horrible. I had to keep asking for more water, chips, etc. I asked for corn tortillas and received flour. By the time I got the corn tortillas, everyone at my table had finished eating. I will not eat there again and don’t recommend that you do either.

Atmosphere: 3

Food: 1

Service: 1

The waitress was rude and short with us, but more accommodating and polite for the Hispanic guests. Had to ask the waitress anytime we needed something, she never checked on us. Food was not worth the wait. Burned fajita meat, greasy quesadillas, and bland steak were served to us for $60. Would not recommend this location.

Atmosphere: 2

Food: 1

Service: 1

Quick, fast and affordable lunch! Everything tasted great ??

The food was delicious. Very crisp chips and the salsa was a good heat. The sour cream chicken enchiladas were spot on yummy.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Chips, Chips and Salsa

Ordered a caldo de res and got it with no meat at all and I’m so disappointed because I really wanted it and couldn’t get a refund

Food: 1

This restaurant is a local favorite. I love the nopalito tacos, but they have a variety of dishes. The food is very reasonably priced. Breakfast is served all day and they have karaoke on Saturday nights. I've never had bad service; Armando makes sure that customers are taken care of. If you want to go to a restaurant that isn't a huge chain and has a Mexican feel to it, this is the place for you.

Atmosphere: 5

Food: 5

Service: 5