Whataburger

3424 E Hebron Pkwy, Carrollton
(972) 732-1942

Recent Reviews

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Scott Hair

This location has always been really good when I've been here. Sometimes getting someone to take your order inside takes a little bit but otherwise the employees are friendly. The fries are always hot and fresh.

Atmosphere: 5

Food: 5

Service: 4

SafeTDefenseTX

Service is SLOWWWWWWW. I came here with only 2 cars in front of me but somehow it took me 30 mins from the time they took my order in the speaker box until I received the order.

Also, I had asked for extra ranch in the speaker box but the cashier did not charge me for it. When I asked, she told me “sorry I didn’t hear you say it, you have to pay 43 cents” like ARE YOU KIDDING ME. You made me wait 30 mins and you mess up and still wanna charge me for it? When I said I’ll just pay for it, she just gave me the ranch for *free* but slammed the window after, ABSOLUTELY NO APOLOGY AT ALL. And when I got home, she gave me WATER INSTEAD OF SWEET TEA. AGAIN, ARE YOU KIDDING ME!!!!!!!!

Whataburger, please investigate this. I want my money back!!!!!!!! This happened Thursday, July 31 @12:59am.

Atmosphere: 1

Food: 5

Service: 1

Autumn Friday

YOU WILL GET FOOD POISONING HERE!!!!
Three weeks ago my mom went here for lunch because it’s near her job. Within the next day or two she became sick for a week. Violently vomiting, diarrhea, fever, the works. She came back here again and now she is violently sick again. We will be calling corporate and reporting this, but in the meantime they will continue serving food and making more people sick. PLEASE AVOID EATING HERE UNTIL THEY FOLLOW PROPER FOOD SAFTEY STANDARDS!!!!

Atmosphere: 3

Food: 1

Service: 3

Jose Hernandez

Nicest whataburger around

Atmosphere: 4

Food: 4

Service: 4

Matt Montano

Good quick service, easy online ordering and curbside pickup. Recently got a deal to buy a cinnamon roll and get an ice coffee free. Ordered a Carmel ice coffee which didn't seem to have Carmel or maybe a strong flavor to it, but everything else ordered here has been good and as expected. Burgers, fries etc. cinnamon roll was good too. Would get again

Atmosphere: 4

Food: 4

Service: 4

EazyInky InkzTattoos

The food was perfect the employees were friendly and professional and the atmosphere was positive energy

Atmosphere: 5

Food: 5

Service: 5

Sam H.

Old cold food. Slowest service on the planet.

Sierrah McConathy

Love this place so much fun crew and the op is awesome

A Beauty

7/3/25 false advertising- they had a sign up that the double meat jr meal is $5 however it is $9.09. When I inquired about the price I was told the amount I was charged was correct and given a receipt…

1.14.23 BOB on large bun is ridiculous. This goes on a small bun, it taste terrible. Also, I’m missing a few items with my order. Smh.. this place was getting better but now it’s regressing.

9/23/22 visited this location twice today. Both times my cashier was Daiquane B. My food was freaking amazing!!! The line moved quicker than expected and the food was hot! My order was correct! I’m amazed at the improvement!!! This is whataburger experience I initially fell in love with.

12/30/20 This whataburger has a habit of not including everything you request and pay for with your order. It’s quite annoying. Whataburger is too expensive for them to constantly leave items out of the order and inconvenience the customer by having to drive all the way back to get it corrected. I’m done with this whataburger. This has happened several times at this location. It’s one of the worst locations I’ve ever visited. No barcode on the receipt to scan my visit. Just terrible experience all around.

Rather than be nice and move the line, check your items before driving off.

Consistently serving cold, old, stale, re-fried French fries. Cut it out! Fries don’t take that long to cook. I’m tired of waiting on that slow line only to receive terrible fries. It’s super annoying.

8/24/21 I have given this whataburger chance after chance but today is the last straw. All of this food is old. It’s sickening and disgusting. The eggs are turning grey and the sausage is extremely hard and dried out around the edges as well the cheese looks like plastic. You can tell its been sitting, yet they served it anyway. Idk where they found this tortilla or what they did to it but it’s all crumbles and broken. This is ridiculous. Go to the other whataburger it’s near Frankford, better food and better service. This one sucks, continually!

Service: 1

Ratata G

Looks like somebody doesn't wanna night shift. I ordered triple meat whataburger meal and the burger had no cabbage and cheese. I wonder how the management in this location interview the employees.

Atmosphere: 1

Food: 1

Service: 1

Michael Cutshaw

I love Whataburger. But, I had the worst experience at this location last night. Just after midnight, and since the drive-thru line was so long, I decided to go inside. We waited for about a minute at the counter and had 2 employees see us, but not acknowledge us. Then, finally, a manager comes over and says the dining room is closed. Then why were the doors unlocked? There was nothing on the doors saying that the dining room was closed. My friend said that all she wanted was sausage gravy and biscuits...he didn't say anything and walked off. Should have known then we would have been better off leaving. We waited in the drive-thru for 30 minutes just to be told they're out of gravy. So, your manager couldn't tell us that earlier inside the store and what the heck. Y'all start serving breakfast at 11 pm..it wasn't even 12:30 am, and you're already out of gravy.
We ordered but then decided to leave. The girl who took my order was terrible. She had a horrible attitude from the start. We had a MUCH better experience at another location. We were there and gone within 10 minutes, and they weren't out of gravy.
I hope I never have to come back to this location.

Griffin

New Night Shift employees take forever forget items. What happened to the old employees?

James Morris

The service was bad. The cashier couldn't answer any questions on any of the food. The manager had to get involved with the person before me and me just to get the order in. The fries were cold even though I had to wait forever for my food.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Burger

Michelle Hunter

so freaking slow with so many workers and no line. chicken tenders were more like nuggets and forgot the gravy

Food: 1

Service: 1

deanna stratton

This Wataburger going through the drive through has always got cold burgers & fries plus there is hardly any lettuce, tomatoes, pickles, onions or
Mayo, mustard on the burger. It is such a disappointment to pay fast food prices & not get what you are expecting!

Atmosphere: 1

Food: 1

Service: 1

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