Awful worst decision I have made to dine in this location I would not recommend this location to no one 1-cook had no hair net and was scratching his ears and head with no gloves 2-I wanna assume it was a manger on duties he was moving the chicken with French fries same utensils. He threw something in the trash with the same utensil that touch the trash bag and put it back on the rack to be used in chicken. He was wiping sweat with arm right in front of the chicken and no gloves he took lobby trash out and assisted in serving clients with orders never washed hands all of the tables were dirty behind register where the food was it was also dirty
I asked for my chicken to be cooked fresh and what they did same chicken sitting was dipped in oil and was served to me horrible place never again Stay away from this location I saw lots of contaminated food and utensils and lots of other things that health department should go take a look.
Heather Ducharme-Romero
Spent $50 on food got all the way home and found that the whole box of rolls was missing. After many phone calls manager finally answered and apologized and said that we would get all of our sides free when we came back, this would be family size mash, Mac and okra along with a the box of missing rolls. Went back explained this was what was promised and that we wanted to pay for some chicken to go with our free sides. Guess what got charged another $40 for the whole meal and wasn’t given a receipt so that we could see that it happened until the charges hit the bank. Won’t be returning to this low location again
Burnt rolls picture is from another previous review a few months ago where we also spent $50 and got a box full of Bert rolls
Aracely Varela
cold chicken
Alexandra Medel
It had been since I had been to a Bishes Chicken. I was ordering a family order. A 10 piece fried chicken with 2 side of fries, Buffalo Fries and a bucket of Sweat Tea. It is a bit pricey. The food was very good and customer service was great. I do give it one star because when I got my 10 piece I only got 3 large pieces, the rest were small drumsticks and small wings. My family was still hungry because I wasn't expecting the pieces to be small. I was thinking for the price that I pay for I could get a decent about of fried chicken? Overall good experience but wish it was bigger pieces since my family was still hungry.
Daniel Waer
Team was great
Yvette Lagunas Van Auken
The young lady was fast and very kind
Crystal Bedford
Customer service was ok. Could be better. They only have 2 big tables and we had to wait for 1 of the tables to be cleaned off. Had to ask for our gallon of tea that was suppose to be half n half. The rolls were burnt and it wasn't the first time it has been like this every time we have gone there.
Wheelchair accessibility: There is parking and a ramp
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried Chicken and Fries
Yes I am
Someone higher up needs to come take a look at the disgust in this place. Even the bathroom is so gross, I'd rather use a truckstop restroom. Every table in here was dirty. The kid cooking with long hair was washing his disposable glove in the sink instead of getting a new one. Absolutely disgusting.
Atmosphere: 1
Food: 3
Service: 3
Ramiro Moreno
The whole staff has great customer service I bring the family once a month to eat some good chicken
The food and service is great. I get to go here very often and food is always nice and hot and fresh and when it’s not, they will replace your meal and make it right.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 4 Piece Chicken Tenders
Daniela Kyllingstad
2 stars strictly cause service deserves something, they were hella slow, the guy was nice. Pretty sure he took my order, cooked it, packed it and then brought it out all by himself. If that's the case, I don't mind waiting but there was several other employees so...?. Food quality has really gone down. I used to get good topped off mashed potatoes, more the family mashed only gets 2 scoops or dry crusty potatoes. Mac and cheese hardly had cheese and the cheese that was on there was lumpy. I was excited to get that diabetes inducing sweet tea and what I got in my cup was that Lipton powdered tea you get from the store. My tea in the gallon was at least tea but it tasted old. No gravy in my kids meals, that sucked. Fries were super soggy. Hard pass on ever getting bush's again. Going back to Golden Chick but not the one in Castroville either. If I'm paying more for less, at least make the quality good.
Atmosphere: 2
Food: 1
Service: 4
David A
Nastiest bushes ever. Literally every table was dirty. Had to wipe one ourselves. Bathroom was a mess with a broken paper towel holder. Chicken was cold and hard as a rock. Don’t do it.
Douglas Swimmer
Tables were dirty, and I had to ask if we could wipe them down
Atmosphere: 1
Food: 2
Service: 2
Rob H
Manager should invest in note pads for the staff or perhaps hearing aids.Ordered 3 items, one on the bottom of the bag was wrong, instead I got burnt up unrecognizable nuggets of some kind. Not sure what they were perhaps burnt gizzards. Hour later finally get the right order and the rest of my food is cold and soggy. All they offered me was a coke.Don’t waste your time here.
Awful worst decision I have made to dine in this location I would not recommend this location to no one
1-cook had no hair net and was scratching his ears and head with no gloves
2-I wanna assume it was a manger on duties he was moving the chicken with French fries same utensils. He threw something in the trash with the same utensil that touch the trash bag and put it back on the rack to be used in chicken. He was wiping sweat with arm right in front of the chicken and no gloves he took lobby trash out and assisted in serving clients with orders never washed hands all of the tables were dirty behind register where the food was it was also dirty
I asked for my chicken to be cooked fresh and what they did same chicken sitting was dipped in oil and was served to me horrible place never again
Stay away from this location I saw lots of contaminated food and utensils and lots of other things that health department should go take a look.
Spent $50 on food got all the way home and found that the whole box of rolls was missing. After many phone calls manager finally answered and apologized and said that we would get all of our sides free when we came back, this would be family size mash, Mac and okra along with a the box of missing rolls. Went back explained this was what was promised and that we wanted to pay for some chicken to go with our free sides. Guess what got charged another $40 for the whole meal and wasn’t given a receipt so that we could see that it happened until the charges hit the bank.
Won’t be returning to this low location again
Burnt rolls picture is from another previous review a few months ago where we also spent $50 and got a box full of Bert rolls
cold chicken
It had been since I had been to a Bishes Chicken. I was ordering a family order. A 10 piece fried chicken with 2 side of fries, Buffalo Fries and a bucket of Sweat Tea. It is a bit pricey. The food was very good and customer service was great. I do give it one star because when I got my 10 piece I only got 3 large pieces, the rest were small drumsticks and small wings. My family was still hungry because I wasn't expecting the pieces to be small. I was thinking for the price that I pay for I could get a decent about of fried chicken? Overall good experience but wish it was bigger pieces since my family was still hungry.
Team was great
The young lady was fast and very kind
Customer service was ok. Could be better.
They only have 2 big tables and we had to wait for 1 of the tables to be cleaned off. Had to ask for our gallon of tea that was suppose to be half n half. The rolls were burnt and it wasn't the first time it has been like this every time we have gone there.
Wheelchair accessibility: There is parking and a ramp
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried Chicken and Fries
Someone higher up needs to come take a look at the disgust in this place. Even the bathroom is so gross, I'd rather use a truckstop restroom. Every table in here was dirty. The kid cooking with long hair was washing his disposable glove in the sink instead of getting a new one.
Absolutely disgusting.
Atmosphere: 1
Food: 3
Service: 3
The whole staff has great customer service I bring the family once a month to eat some good chicken
Atmosphere: 5
Food: 5
Service: 5
Excellent. Staff was nice and on the ball.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food and service is great. I get to go here very often and food is always nice and hot and fresh and when it’s not, they will replace your meal and make it right.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 4 Piece Chicken Tenders
2 stars strictly cause service deserves something, they were hella slow, the guy was nice. Pretty sure he took my order, cooked it, packed it and then brought it out all by himself. If that's the case, I don't mind waiting but there was several other employees so...?. Food quality has really gone down. I used to get good topped off mashed potatoes, more the family mashed only gets 2 scoops or dry crusty potatoes. Mac and cheese hardly had cheese and the cheese that was on there was lumpy. I was excited to get that diabetes inducing sweet tea and what I got in my cup was that Lipton powdered tea you get from the store. My tea in the gallon was at least tea but it tasted old. No gravy in my kids meals, that sucked. Fries were super soggy. Hard pass on ever getting bush's again. Going back to Golden Chick but not the one in Castroville either. If I'm paying more for less, at least make the quality good.
Atmosphere: 2
Food: 1
Service: 4
Nastiest bushes ever. Literally every table was dirty. Had to wipe one ourselves. Bathroom was a mess with a broken paper towel holder. Chicken was cold and hard as a rock. Don’t do it.
Tables were dirty, and I had to ask if we could wipe them down
Atmosphere: 1
Food: 2
Service: 2
Manager should invest in note pads for the staff or perhaps hearing aids.Ordered 3 items, one on the bottom of the bag was wrong, instead I got burnt up unrecognizable nuggets of some kind. Not sure what they were perhaps burnt gizzards. Hour later finally get the right order and the rest of my food is cold and soggy. All they offered me was a coke.Don’t waste your time here.
Atmosphere: 1
Food: 1
Service: 1
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