I live closer to the Potranco Pizza Hut but choose to drive a bit longer to this one in Castroville. My pizza is always fresh & crispy just as I like it. Lots of flavor & everyone is always so friendly. 10/10 Would Recommend 👍🏽
Patti Gatzke
Very good service, and prices. Food ok. Super Supreme pizza, is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
John C
Just had to give a shout out. This Pizza Hut in Castroville is outstanding. Yah, the pizza is good, the atmosphere is good, etc. But the staff are absolutely phenomenal!! They are always super polite and helpful. And our server, Robin, was probably the best server I've ever had. She was incredibly courteous and did everything she could to make our simple experience at a Pizza Hut as excellent as possible. Highly recommend!! Also, Pizza Hut, please give these staff raises (especially, Robin). They definitely deserve it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza, Boneless Wings
Melinda Martinez
We usually order pizza from this location for our youth organization. We usually are welcomed with a smile but today the manager was rude 😒. Very disrespectful. Cursing and us. Just because we had asked where the other manager was. Pizza Hut usually helps out our organization by giving us a discount, but this manager was rude and seemed like he was had a stick up his a$$ we been ordering pizza from them for the past two years. Spending almost $200 every time. He even take out an took a picture of our truck. He told us his manager is Jessie. Jessie if your reading this. You need to get better people in there.
Service: 1
Jesus “Jess” Sanchez
Pizza was horrible. The center of the pizza was soggy, and it one of my pizza was missing the pepperoni. SMH.
Atmosphere: 4
Food: 1
Service: 5
Linda Martin
The people there seem to be very real. There is no hussel and bustle. Nice real place to sit and eat and relax. Loved that we heard about the place. It's a don't miss.
Linette Pruneda
Be careful when you order delivery from pizza hut. They use door dash to deliver your pizza and sometimes you don't get your pizza and your charged a delivery fee of $5 because, " the door dash driver keeps it for themselves" is what I was told when I called pizza hut.
R R
Won't order from here again. I will not pay door dash to deliver pizza hut pizza with all the extra charges sorry pizza hut no more money from this local.
Jeremy Killingsworth
Waited 10 minutes before anyone even checked on me or gave me a menu. The food came out fast and was good. However, I waited another 25 minutes, and no one ever came to check to see if I needed a refill or to even check at all. A young lady came out and checked her phone from the back, looked at me, and walked right back in the kitchen. I will never dine in here again.
Food: 4
Service: 1
Marcus Payne
This location rarely gets an order right. The business and staff are very unkept. Customers do not dine in here. Carry out and delivery somehow keeps them afloat. It is not clean and I would not recommend this food or this location. Sadly, an automated response is generated for all the unsatisfied customers- see pic below. If we all refuse to use this location, they will be forced to close down and maybe we will have a great, fresh pizza company that gets orders right,, is clean, and has good service. Please spread the word. No more Pizza Hut. Sadly too, online orders are outsourced to India. They are hard to understand and this is taking away American jobs. Shame on you Pizza Hut.. you are not Patriots and you are lazy.
Not open at 11:15 on a Saturday. Didn't even have a chance to experience the food/service/atmosphere. Ridiculous.
It was last Saturday, the 18th. I showed up at the restaurant @ 11:15, 15 minutes after the posted opening time. There appeared to be no one there, the doors were locked, and the middle of the dining room floor had what looked like some a large amount of incoming supplies, it almost looked palletized. As I stated before, I didn't order anything, I couldn't order anything, because there was no one there.
Service: 1
jessica Cue
Done-in for Lunch on a Friday, we had excellent service at this location (Castroville, Tx.)
Always dirty and lazy, incompetent workers. I placed an order for a Hut box. The order was incorrect so I went back inside to inform them. They were going to “correct” the order and it was going to take 10 mins. When I returned to get my RIGHT order, the manger and cook were discussing the cost and the order not knowing I was right there. Lisa-the “manager” started to state that the Pizza Hut website was incorrect. I showed the counter clerk that the order entailed a FULL pizza melt, wings and a drink for $10.99. The overweight “manager” Lisa stated that the pizza website was incorrect and that they were actually losing money. This was the worst and stupidest response. I was given the district managers number but you best believe i will make it known that they have incompetence just waking around that place. I have pictures of my receipts and the website that shows what I ordered. Go elsewhere and always check your order.
Atmosphere: 1
Food: 1
Service: 1
John K
Been this place couple times. Usually not busy....half times order right other half wrong.. saw manager handling food and using cell phone w/o washing hands. Not very sanitary....if you don't mind getting ill eat here
I live closer to the Potranco Pizza Hut but choose to drive a bit longer to this one in Castroville. My pizza is always fresh & crispy just as I like it. Lots of flavor & everyone is always so friendly. 10/10 Would Recommend 👍🏽
Very good service, and prices. Food ok. Super Supreme pizza, is the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Just had to give a shout out. This Pizza Hut in Castroville is outstanding. Yah, the pizza is good, the atmosphere is good, etc. But the staff are absolutely phenomenal!! They are always super polite and helpful.
And our server, Robin, was probably the best server I've ever had. She was incredibly courteous and did everything she could to make our simple experience at a Pizza Hut as excellent as possible. Highly recommend!!
Also, Pizza Hut, please give these staff raises (especially, Robin). They definitely deserve it!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza, Boneless Wings
We usually order pizza from this location for our youth organization. We usually are welcomed with a smile but today the manager was rude 😒. Very disrespectful. Cursing and us. Just because we had asked where the other manager was. Pizza Hut usually helps out our organization by giving us a discount, but this manager was rude and seemed like he was had a stick up his a$$ we been ordering pizza from them for the past two years. Spending almost $200 every time. He even take out an took a picture of our truck. He told us his manager is Jessie. Jessie if your reading this. You need to get better people in there.
Service: 1
Pizza was horrible. The center of the pizza was soggy, and it one of my pizza was missing the pepperoni. SMH.
Atmosphere: 4
Food: 1
Service: 5
The people there seem to be very real. There is no hussel and bustle. Nice real place to sit and eat and relax. Loved that we heard about the place. It's a don't miss.
Be careful when you order delivery from pizza hut. They use door dash to deliver your pizza and sometimes you don't get your pizza and your charged a delivery fee of $5 because, " the door dash driver keeps it for themselves" is what I was told when I called pizza hut.
Won't order from here again. I will not pay door dash to deliver pizza hut pizza with all the extra charges sorry pizza hut no more money from this local.
Waited 10 minutes before anyone even checked on me or gave me a menu. The food came out fast and was good. However, I waited another 25 minutes, and no one ever came to check to see if I needed a refill or to even check at all. A young lady came out and checked her phone from the back, looked at me, and walked right back in the kitchen. I will never dine in here again.
Food: 4
Service: 1
This location rarely gets an order right.
The business and staff are very unkept.
Customers do not dine in here. Carry out and delivery somehow keeps them afloat.
It is not clean and I would not recommend this food or this location.
Sadly, an automated response is generated for all the unsatisfied customers- see pic below.
If we all refuse to use this location, they will be forced to close down and maybe we will have a great, fresh pizza company that gets orders right,, is clean, and has good service.
Please spread the word. No more Pizza Hut.
Sadly too, online orders are outsourced to India. They are hard to understand and this is taking away American jobs. Shame on you Pizza Hut.. you are not Patriots and you are lazy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great for take-out, but we never eat there anymore. The dining room is always dirty.
Parking: Curbside available. Plenty of parking in the back.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Cheese Sticks, Specialty Pizza, Ultimate Chocolate Chip Cookie, Pepperoni Lovers
Not open at 11:15 on a Saturday. Didn't even have a chance to experience the food/service/atmosphere. Ridiculous.
It was last Saturday, the 18th. I showed up at the restaurant @ 11:15, 15 minutes after the posted opening time. There appeared to be no one there, the doors were locked, and the middle of the dining room floor had what looked like some a large amount of incoming supplies, it almost looked palletized. As I stated before, I didn't order anything, I couldn't order anything, because there was no one there.
Service: 1
Done-in for Lunch on a Friday, we had excellent service at this location (Castroville, Tx.)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Veggie Pasta, Cheese Sticks, Fries, Cheese Pizza, Traditional Wings, Pepperoni Lovers
Always dirty and lazy, incompetent workers. I placed an order for a Hut box. The order was incorrect so I went back inside to inform them. They were going to “correct” the order and it was going to take 10 mins. When I returned to get my RIGHT order, the manger and cook were discussing the cost and the order not knowing I was right there. Lisa-the “manager” started to state that the Pizza Hut website was incorrect. I showed the counter clerk that the order entailed a FULL pizza melt, wings and a drink for $10.99. The overweight “manager” Lisa stated that the pizza website was incorrect and that they were actually losing money. This was the worst and stupidest response. I was given the district managers number but you best believe i will make it known that they have incompetence just waking around that place. I have pictures of my receipts and the website that shows what I ordered. Go elsewhere and always check your order.
Atmosphere: 1
Food: 1
Service: 1
Been this place couple times. Usually not busy....half times order right other half wrong.. saw manager handling food and using cell phone w/o washing hands. Not very sanitary....if you don't mind getting ill eat here
Atmosphere: 1
Food: 1
Service: 1
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