The workers went above and beyond for me and my order. We forgot to order our toppings and they offered to fix it no extra charge and still gave us our wrong order pizza. I’ve never had any bad experience and the food always comes out good for us!
Atmosphere: 5
Food: 5
Service: 5
Kelly Nerove
Had a wonderful experience picking up my lunch order! This Pizza Hut location is clean and the staff are friendly and helpful. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Mikal Vargas
Awesome
Atmosphere: 5
Food: 5
Service: 5
Christina Morgan
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Reyes Manriquez
Really enjoyed experience!!!
Atmosphere: 5
Food: 5
Service: 5
Mike Martinez
I was in this pizza hut last week and the guy working at the register named was harrison.Was the worst customer service i've ever had in castroville was very rude a smart remarks.I asked for a bag.He told me they ran out and then asked me if there was a problem with me, carrying them with an ugly tone.
Atmosphere: 3
Food: 1
Service: 1
Henry Flores
ROBIN is the best! The house was full and she worked her tail off to serve everyone there. She was extremely busy but was able to handle everybody there with a smile, professionalism, and courtesy. She is the epitome of customer service and no wonder Pizza Hut hired her.
Atmosphere: 5
Food: 5
Service: 5
Joseph Garcia
Went in for a late night dinner, greeted as soon as we walked in. Everyone was super nice & the food was really good especially our wings! We’ll definitely drive out to this one over any inside of San Antonio!
Atmosphere: 5
Food: 5
Service: 5
M Wilson
I really like the food at this Pizza Hut. And the service is great! They are also tolerant of my grandchildren when they are with me. I only go to the Pizza Hut in Castroville.
Atmosphere: 5
Food: 5
Service: 5
George Griffin
Best Pizza Hut experience I’ve had in years! And the best customer service! Everyone was nice to me, especially the manager, I think his name was Donavan?? Good peoples, definitely recommend!
Great place for family dining or quality take out/delivery
Atmosphere: 5
Food: 5
Service: 5
Ken W
Fantastic customer service and they communicate well if there is ever an issue. I have experienced so many other restaurants… including short staffed. The folks here genuinely work at providing best food with best service. If possible I would have given 6 stars on 5 star scale because they are authentic value driven place … sure it’s a chain but chains only as good as their pieces… this Pizza Hit far and away best chain place I have been to in San Antonio area
Atmosphere: 5
Food: 5
Service: 5
Stephen Conroy
I live in between Castroville and 1604. To my knowledge, this is the only pizza place that delivers. Domino's and Pizza John do not deliver. This pizza was the most expensive pizza I've ever ordered out of a chain restaurant. The quality was satisfactory but nothing more than that. They delivered so they get five out of five stars for the delivery.
Atmosphere: 3
Food: 3
Service: 5
Thomas Minter
Pretty nice pie as pizza hut goes. Nothing fancy. I did like the bacon and cheese sticks. I just wish there was more real Bacon. You know what I mean.
Atmosphere: 5
Food: 5
Service: 5
Tim
I simply can't grasp it. There is an option to choose extra sauce. Then there is 'special instructions' where you can again request extra sauce. You get home to find legit NO sauce anywhere on it.
Let me guess, being that we were the only car in the entire parking lot and there were two workers doing nothing, they were under a lot of stress? Do better.
The workers went above and beyond for me and my order. We forgot to order our toppings and they offered to fix it no extra charge and still gave us our wrong order pizza. I’ve never had any bad experience and the food always comes out good for us!
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful experience picking up my lunch order! This Pizza Hut location is clean and the staff are friendly and helpful. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Awesome service
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed experience!!!
Atmosphere: 5
Food: 5
Service: 5
I was in this pizza hut last week and the guy working at the register named was harrison.Was the worst customer service i've ever had in castroville was very rude a smart remarks.I asked for a bag.He told me they ran out and then asked me if there was a problem with me, carrying them with an ugly tone.
Atmosphere: 3
Food: 1
Service: 1
ROBIN is the best! The house was full and she worked her tail off to serve everyone there. She was extremely busy but was able to handle everybody there with a smile, professionalism, and courtesy. She is the epitome of customer service and no wonder Pizza Hut hired her.
Atmosphere: 5
Food: 5
Service: 5
Went in for a late night dinner, greeted as soon as we walked in. Everyone was super nice & the food was really good especially our wings! We’ll definitely drive out to this one over any inside of San Antonio!
Atmosphere: 5
Food: 5
Service: 5
I really like the food at this Pizza Hut. And the service is great! They are also tolerant of my grandchildren when they are with me. I only go to the Pizza Hut in Castroville.
Atmosphere: 5
Food: 5
Service: 5
Best Pizza Hut experience I’ve had in years! And the best customer service! Everyone was nice to me, especially the manager, I think his name was Donavan?? Good peoples, definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for family dining or quality take out/delivery
Atmosphere: 5
Food: 5
Service: 5
Fantastic customer service and they communicate well if there is ever an issue. I have experienced so many other restaurants… including short staffed. The folks here genuinely work at providing best food with best service. If possible I would have given 6 stars on 5 star scale because they are authentic value driven place … sure it’s a chain but chains only as good as their pieces… this Pizza Hit far and away best chain place I have been to in San Antonio area
Atmosphere: 5
Food: 5
Service: 5
I live in between Castroville and 1604. To my knowledge, this is the only pizza place that delivers. Domino's and Pizza John do not deliver. This pizza was the most expensive pizza I've ever ordered out of a chain restaurant. The quality was satisfactory but nothing more than that. They delivered so they get five out of five stars for the delivery.
Atmosphere: 3
Food: 3
Service: 5
Pretty nice pie as pizza hut goes. Nothing fancy. I did like the bacon and cheese sticks. I just wish there was more real Bacon. You know what I mean.
Atmosphere: 5
Food: 5
Service: 5
I simply can't grasp it. There is an option to choose extra sauce. Then there is 'special instructions' where you can again request extra sauce. You get home to find legit NO sauce anywhere on it.
Let me guess, being that we were the only car in the entire parking lot and there were two workers doing nothing, they were under a lot of stress? Do better.
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