The staff gave my daughters free doughnuts and helped corral them - big help for a solo dad!
Atmosphere: 5
Food: 5
Service: 5
Britny Lobas
No hot fudge or chocolate syrup, machines been down for a month. Customer service ok
Taylor Johnson
The only reason I stayed when I walked in is because I had 3 kids I had promised ice cream to kick start the weekend.This place is ABSOLUTELY filthy. Everywhere. Disgusting. I’ve never ever seen somewhere so gross. Even down to the walls. Restrooms were disgusting with no TP or paper towels. The walls by the bathroom look like they’ve never been wiped, EVERY table and chair was obviously dirty, they don’t clean at ALL.I wouldn’t go here through the drive through, with the dirtiness of this place you probably will end up with rat droppings in your coffee. Seriously, no exaggeration.To management- clean!We were there for 25 minutes and there was no one else in there for 20 of those minutes. Saw the employee texting in the ‘back’. Mind you, this was before he made our shake we paid for. Luckily he saw I was looking and waiting and came up to make it. But seriously. You need an overhaul here. I won’t be back which is sad because we would be weekly customers if it was even decently cleaned.
Scott Gordon
Just went there. That was the worst service and ALSO the ice cream. It was half melted straight out of the freezer. Both that I ordered. Also they had limited flavors unlike other Baskin Robin's. Lastly I had to ask the kid behind the counter after standing there if we can order an ice cream? He didn't even say yes or what would you like? He just stood there? When it came to pay he didn't even tell me how much. I had to ask that also. So that's disappointing.
Bones12x2
The entire staff seems to be utterly brain dead Gen Z kids. This is the first time I've ever left a bad review for a business like this as it's usually not that big of a deal. But I've tried to go there 3 times to just order basic stuff...like a milkshake or donuts and I've left empty handed all three times due to pure incompetence and total lack of customer interaction skills. It's more sad than bad. Don't waste your time.
grace lee
The worker Francesca is amazing
Bret Darter
Save your time, go elsewhere. Everything’s always broken there if you’re dealing with ice cream then they make you wait forever. I ordered a shake. They made me pull around the corner. I waited 20+ minutes walked in then they told me the shake machine was broke after I tried ordering a sundae with the hot fudge machine was broke lol.
hossam saber
The crew was so rude to us and was not helpful
JAEWON MIN
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.I really enjoyed it.
JW Min
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.I really enjoyed it.
I came to this location for the first time today and was met with a friendly smile from the staff as soon as I walked in. Franchesca Helped me today, she was very nice and friendly and made great conversation while I was picking my ice cream. I would definitely come back to this location for excellent service and fantastic ice cream! Thank you Franchesca!
Alex Min
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.Staffs were busy(because lack of hands) but anyway I really enjoyed it.
The staff gave my daughters free doughnuts and helped corral them - big help for a solo dad!
Atmosphere: 5
Food: 5
Service: 5
No hot fudge or chocolate syrup, machines been down for a month. Customer service ok
The only reason I stayed when I walked in is because I had 3 kids I had promised ice cream to kick start the weekend.This place is ABSOLUTELY filthy. Everywhere. Disgusting. I’ve never ever seen somewhere so gross. Even down to the walls. Restrooms were disgusting with no TP or paper towels. The walls by the bathroom look like they’ve never been wiped, EVERY table and chair was obviously dirty, they don’t clean at ALL.I wouldn’t go here through the drive through, with the dirtiness of this place you probably will end up with rat droppings in your coffee. Seriously, no exaggeration.To management- clean!We were there for 25 minutes and there was no one else in there for 20 of those minutes. Saw the employee texting in the ‘back’. Mind you, this was before he made our shake we paid for. Luckily he saw I was looking and waiting and came up to make it. But seriously. You need an overhaul here. I won’t be back which is sad because we would be weekly customers if it was even decently cleaned.
Just went there. That was the worst service and ALSO the ice cream. It was half melted straight out of the freezer. Both that I ordered. Also they had limited flavors unlike other Baskin Robin's. Lastly I had to ask the kid behind the counter after standing there if we can order an ice cream? He didn't even say yes or what would you like? He just stood there? When it came to pay he didn't even tell me how much. I had to ask that also. So that's disappointing.
The entire staff seems to be utterly brain dead Gen Z kids. This is the first time I've ever left a bad review for a business like this as it's usually not that big of a deal. But I've tried to go there 3 times to just order basic stuff...like a milkshake or donuts and I've left empty handed all three times due to pure incompetence and total lack of customer interaction skills. It's more sad than bad. Don't waste your time.
The worker Francesca is amazing
Save your time, go elsewhere. Everything’s always broken there if you’re dealing with ice cream then they make you wait forever. I ordered a shake. They made me pull around the corner. I waited 20+ minutes walked in then they told me the shake machine was broke after I tried ordering a sundae with the hot fudge machine was broke lol.
The crew was so rude to us and was not helpful
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.I really enjoyed it.
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.I really enjoyed it.
Restaurantji Recommends
I came to this location for the first time today and was met with a friendly smile from the staff as soon as I walked in. Franchesca Helped me today, she was very nice and friendly and made great conversation while I was picking my ice cream. I would definitely come back to this location for excellent service and fantastic ice cream! Thank you Franchesca!
I couldn't eat BR ice cream for loooong time!!Finally I found it and had Mint Chocolate ice cream.Staffs were busy(because lack of hands) but anyway I really enjoyed it.
Good service
Lovely place for ice cream treat!
Horrible service. Employee was very rude.