At the time I dine in here, it was only one waiter working. Which took a little longer to get the food and she did a great job by herself but the food came out cold and overcooked
Atmosphere: 2
Food: 3
Service: 2
Vladimir Kartashov
Watch out, waitresses change tips amount! Check your posted transactions. We left 20% tip and she added 15% on a top of that. The service was good, but it was not good enough for 35%.
Atmosphere: 3
Food: 3
Service: 1
Kathy Kentta
11:38 AM, April 16th 2024. 2 women, guy waiting for his pick up order, another lone man waiting to be seated. 13 minutes later, lone guy gets up to leave, hostess shows up and says,"Oh, I was just about to seat you. He just shook his head and went out the door.Tables near entry were totally empty. We passed by 1 table that had take away boxes, 1 had nothing, (drinks etc), next had their food, next looked as if they were finished. Seated at first table at corner front work station behind wall. I asked if the long wait was an indication that our food was going to take a long time, and she, (hostess), says "Oh, I was bagging up that guys to go order" in a very condescending manner. It was literally 1 bag. Since my daughter don't appreciate being talked to in that manner, I got up, stuck my head around the service area wall, and asked to speak to the manager. She and, (I presume a waitress), were chatting and I asked to speak to the manager, she says, "I am the manager", so I told her we did not appreciate being talked to so rudely and we're leaving. She says, " Okay, have a blessed day" very cheerfully. With such terrible service, it explained why there were only 4 tables at lunchtime. Mind you there were several, dirty tables all around us. NEVER AGAIN.
Atmosphere: 3
Service: 1
Zoila Jimenez
I was bad experience they serve my food cold
Atmosphere: 2
Food: 2
Service: 2
O. Gonzales
So over the past two years every single time we try to eat here it is a bad experience. We arrived last night (Friday) around 9:45 pm. The front doors were locked with customers inside. We were turned away as well as another family with a small child. We were allowed when other customers were leaving. A server told us that they were under staffed and waiting for another server to arrive before accepting more customers. So I asked when that was? The server told us they were not sure when the next server would arrive. Could be 10 pm could be 10:30 pm. How do you not know when people are due on shift? Previously on one of our visits before chefs threw a fit in the kitchen and decided to quit so they had to close the restaurant and everyone had to leave. This was the first time in about 6+ months we tried to go and as always let us down.
Mike Pain
I have never felt more unwelcome in a business before. The waitress was rude enough to make us uncomfortable for her to be involved with our food.
Atmosphere: 1
Food: 1
Service: 1
Laura Mariko Marx
It's advertised as 24 hrs but it's online orders only. We got there to dine in but the dining area was closed so they told us to order through the website and wait outside. The website wasn't even working and kept giving an error so we had to call someone to come outside and take the order. While we were waiting outside for the food, we saw like a dozen people come and leave disappointed because it wasn't 24 hour dining. They're losing customers because of false advertising.I ordered the chocolate chip pancakes and it is just sad, not what it used to be. There's like one chocolate chip per pancake. They didn't offer whipped cream so the pancakes are dry AF. Gross
Atmosphere: 1
Food: 1
Service: 2
B. Rogers (B_Roj)
Like every restaurant chain, nowadays, the food is commercial-grade, pre-packaged and warmed up. The restaurant is always short-staffed with half the restaurant seats available.
Atmosphere: 2
Food: 3
Service: 1
Mark Stephan
Their sign on their door says they’re open 24/7 but they are closed. Workers were inside and they looked as though we were crazy when we knocked on the door. They didn’t even explain themselves they just cross their hand across their throat like they were going to kill us and walked off. I feel threatened when I should be served when the restaurant says it’s open 24/7. Very disappointing.
The employee that was taking care of the clients arriving at the restaurant was also taking the menu and also giving the food to the clients.....which makes the waiting time longer for people to have a seat and to have their food.....and the egg benedict that has the bacon wasn't good.....I don't understand how these big companies lack of full staffing.....at least I won't come to this location again
Atmosphere: 3
Food: 3
Service: 5
Victoria H
We went for the first time to the IHOP/Cedar Park location for breakfast. Leo greeted us promptly and gave excellent service !We had Colorado omelettes, hash browns, and pancakes. The food and Leo’s service were fantastic ! We will be back soon !!!
Lovely buttermilk pancakes, delicious and generous portions, eggs were delicious and bacon and sausage and lovely hash brown. Would go here again. A lovely dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Browns, 2 Eggs
Margaret Fuller
We visited IHOP today. The wait line was not long. Once we were waited on and gave our order, the food came out promptly. The restaurant was clean. The food was good, even the waffles. The wait staff was loud and having personal conversations that could heard from the kitchen. We received our bill, BUT had to go to the kitchen to get attention of our waiter to pay. This is not acceptable . The IHOP is located in Cedar Park on 620.
At the time I dine in here, it was only one waiter working. Which took a little longer to get the food and she did a great job by herself but the food came out cold and overcooked
Atmosphere: 2
Food: 3
Service: 2
Watch out, waitresses change tips amount! Check your posted transactions. We left 20% tip and she added 15% on a top of that. The service was good, but it was not good enough for 35%.
Atmosphere: 3
Food: 3
Service: 1
11:38 AM, April 16th 2024. 2 women, guy waiting for his pick up order, another lone man waiting to be seated. 13 minutes later, lone guy gets up to leave, hostess shows up and says,"Oh, I was just about to seat you. He just shook his head and went out the door.Tables near entry were totally empty. We passed by 1 table that had take away boxes, 1 had nothing, (drinks etc), next had their food, next looked as if they were finished. Seated at first table at corner front work station behind wall. I asked if the long wait was an indication that our food was going to take a long time, and she, (hostess), says "Oh, I was bagging up that guys to go order" in a very condescending manner. It was literally 1 bag. Since my daughter don't appreciate being talked to in that manner, I got up, stuck my head around the service area wall, and asked to speak to the manager. She and, (I presume a waitress), were chatting and I asked to speak to the manager, she says, "I am the manager", so I told her we did not appreciate being talked to so rudely and we're leaving. She says, " Okay, have a blessed day" very cheerfully. With such terrible service, it explained why there were only 4 tables at lunchtime. Mind you there were several, dirty tables all around us. NEVER AGAIN.
Atmosphere: 3
Service: 1
I was bad experience they serve my food cold
Atmosphere: 2
Food: 2
Service: 2
So over the past two years every single time we try to eat here it is a bad experience. We arrived last night (Friday) around 9:45 pm. The front doors were locked with customers inside. We were turned away as well as another family with a small child. We were allowed when other customers were leaving. A server told us that they were under staffed and waiting for another server to arrive before accepting more customers. So I asked when that was? The server told us they were not sure when the next server would arrive. Could be 10 pm could be 10:30 pm. How do you not know when people are due on shift? Previously on one of our visits before chefs threw a fit in the kitchen and decided to quit so they had to close the restaurant and everyone had to leave. This was the first time in about 6+ months we tried to go and as always let us down.
I have never felt more unwelcome in a business before. The waitress was rude enough to make us uncomfortable for her to be involved with our food.
Atmosphere: 1
Food: 1
Service: 1
It's advertised as 24 hrs but it's online orders only. We got there to dine in but the dining area was closed so they told us to order through the website and wait outside. The website wasn't even working and kept giving an error so we had to call someone to come outside and take the order. While we were waiting outside for the food, we saw like a dozen people come and leave disappointed because it wasn't 24 hour dining. They're losing customers because of false advertising.I ordered the chocolate chip pancakes and it is just sad, not what it used to be. There's like one chocolate chip per pancake. They didn't offer whipped cream so the pancakes are dry AF. Gross
Atmosphere: 1
Food: 1
Service: 2
Like every restaurant chain, nowadays, the food is commercial-grade, pre-packaged and warmed up. The restaurant is always short-staffed with half the restaurant seats available.
Atmosphere: 2
Food: 3
Service: 1
Their sign on their door says they’re open 24/7 but they are closed. Workers were inside and they looked as though we were crazy when we knocked on the door. They didn’t even explain themselves they just cross their hand across their throat like they were going to kill us and walked off. I feel threatened when I should be served when the restaurant says it’s open 24/7. Very disappointing.
Atmosphere: 1
Service: 1
Says 24 hours, not 24 hours.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employee that was taking care of the clients arriving at the restaurant was also taking the menu and also giving the food to the clients.....which makes the waiting time longer for people to have a seat and to have their food.....and the egg benedict that has the bacon wasn't good.....I don't understand how these big companies lack of full staffing.....at least I won't come to this location again
Atmosphere: 3
Food: 3
Service: 5
We went for the first time to the IHOP/Cedar Park location for breakfast. Leo greeted us promptly and gave excellent service !We had Colorado omelettes, hash browns, and pancakes. The food and Leo’s service were fantastic ! We will be back soon !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: IHOP Signature Pancake Sliders, Hash Browns, Breakfast Sampler, Colorado Omelette
Place smells and is locking of friendliness.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Chicken Fried
Lovely buttermilk pancakes, delicious and generous portions, eggs were delicious and bacon and sausage and lovely hash brown. Would go here again. A lovely dinner.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Browns, 2 Eggs
We visited IHOP today. The wait line was not long. Once we were waited on and gave our order, the food came out promptly. The restaurant was clean. The food was good, even the waffles. The wait staff was loud and having personal conversations that could heard from the kitchen. We received our bill, BUT had to go to the kitchen to get attention of our waiter to pay. This is not acceptable . The IHOP is located in Cedar Park on 620.
Atmosphere: 1
Food: 5
Service: 2