KFC

$ • Chicken, Fast Food, Chicken Wings

Hours today·

About KFC

KFC has been receiving positive reviews lately. The location is clean, with a nice and cool atmosphere. The food is fresh and served quickly, and the staff are friendly and responsive. Customers have praised the service from team members like Abby, who remained calm, professional, and friendly even during busy times. Abby handled orders efficiently, offered helpful suggestions, and checked to make sure everything was perfect with meals. She went above and beyond to make sure customers felt valued, making visits memorable for all the right reasons.

However, there have been some issues with management. Nate, the so-called manager, was seen using Javier’s logins at the register, which caused confusion. His customer service was poor, especially when he refused substitutions and was rude to customers in line. One customer mentioned that he did not offer any compensation for missing biscuits, and his attitude was unhelpful and rude throughout. Other customers inside the restaurant were unhappy with his behavior, and one even called him names. Due to these issues, some customers recommend driving to a further location with a better manager, like Javier, who is seen as more professional and in control.

On the other hand, Javier’s shift lead, Corina, was praised for her empathy and excellent customer service. A customer appreciated her efforts to ensure children, including their daughter, received good service. It was suggested that Javier should recognize her helpfulness and consider giving her a raise.

Overall, the restaurant seems to have improved with friendly staff and quick service, but management issues still affect the experience for some customers.

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KFC Reviews

1.9
316 ratings
5
16%
4
5%
3
3%
2
8%
1
68%
Food
2.2
Atmosphere
2.1
Service
2.1

Share your opinion about KFC

I give Sebastian and his crew 5-STARS 5-TIMES. The staff is great and the food is excellent!
I went in tonight and ordered some dinner. I haven't eaten here in a really long time because the food has been awful in the past. Abigail took my order, and made my order exactly how I asked for it. The food was hot and very delicious. I haven't had KFC that was this good in a long time and, I feel like she went above and beyond to try to make our experience better. It was so nice to be able to eat kfc again. The food was awesome, the staff was on point, thank you to Abigail....read full review
Abby, the shift manager was so nice and accommodating when my mom and I went through the drive thru with a large order after only being open for 30 minutes. We didn’t have time to wait for everything to finish to be made but she worked with us with what they had. We really appreciated her communication and flexibility. Thanks Abby!

Read All Reviews(316)

Hours

Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM
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