To begin with, I couldn't order through the app. I tried to register, but it said it wasn't possible. Then I ordered at the drive-thru, and the girl couldn't hear me well. They didn't give me my receipt, so I had to order more at the window with the girl directly, and it took forever to deliver my order.
Atmosphere: 1
Food: 5
Service: 1
Angela Steele
Went to get food at 9:30. They didn't answer the on the screen. Drove around to drive through and still nothing. They didn't even bother to say anything.
Atmosphere: 1
Service: 1
Brent
Truly incompetent staff. Ordered a few times in person as well as through Door Dash and I don’t remember one time them including a spoon for the Shakes. You can’t drink it with a straw. Half the time they include a straw, the other half of the time there is nothing, never do they include napkins. What a joke. This is a consistent issue at most Sonics in the Austin Metro area for whatever reason. Truly poor management and owners not doing their job properly.
Food: 2
Service: 1
Scott Pederson
Our go-to stop for a route 44 diet cherry lime-aid!
Service: 5
Brian Kapavik
Only 2 cars there and still took 15-20 minutes in drive thru for a very simple order. Food was mediocre once received.
Atmosphere: 1
Food: 2
Service: 2
Dan Smit
Who comes out and asks why it taking so long to order?!?! Making explain I was placing it on my phone…You take your time bringing it out why can’t a customer have time to order didn’t know it was a certain timeframe. You should be happy anyone is coming to your subpar establishment. It was the only thing open on the way i was going. Don’t often stop at sonic … Just reminded why…. to add it took 30 minutes for a jr burger, tots,fries, mozzarella sticks you could literally see the workers standing there doing nothing the food had a weird taste like old grease
Atmosphere: 1
Food: 1
Service: 1
Denrick Bitanga
Took almost 25 mins for my order. Carhop took forever Christina terrible.
Atmosphere: 1
Food: 1
Service: 1
Luis Paras
Used to be here more frequently for lunch when i worked at the office park across the street. Ive never had a problem. I cannot speak for the evenings
Atmosphere: 5
Food: 5
Service: 5
Courtney McCarthy
I’ve lived near this sonic since 2007 and they have literally never gotten my order right, EVER. Today, I thought, it’s so hot and I could use a diet cherry limeade. There’s no way they can mess that up, right?
WRONG. They gave me what tasted like soda water with ZERO lime or cherry in there. Alas, it has been 13 years and they can’t get it right, why do I keep giving them chances? Drive the extra time to get your order right elsewhere
The drive thru employees are ridiculous!!! Took forever to give me my card back, messed up all 4 of our drinks! DIDN'T EVEN GREET US AND JUST SLAMMED THE WINDOW AFTER HANDING OVER OUR DRINKS. DON'T EVEN BOTHER AT THIS LOCATION GO TO THE NEXT!!!
Service: 1
Zachary Johnson (ZJSPEEDY)
Mobile car hop numbers dont work with app sometimes especially mobile pick up #14 but I've gone to this Sonic since I was a kid and they usually provide good food
Atmosphere: 4
Food: 5
Service: 4
Michael Gilchrist
Gonna need some patience to order here. 😒 at least the food is good
Atmosphere: 3
Food: 5
Service: 2
Sinayaah S
There GM treats staff and other managers like crap. He constantly calls them on their days off to cover a shift because he doesn't plan ahead or if he needs a personal day. The guy makes more than everyone and still chooses to talk down to staff. It's probably why the company is having a hard time getting orders right. He doesn't treat staff like people just numbers to his paycheck. He barely gives them enough hours to actually make money which is messed up. Corporate should look into his behavior and how he handles his staff. Its absolutely deplorable in my professional opinion.
Atmosphere: 1
IVAN
I ordered a smach double burger, and I got it like this.....it was dripping full of cheese. Way way too much....
To begin with, I couldn't order through the app. I tried to register, but it said it wasn't possible. Then I ordered at the drive-thru, and the girl couldn't hear me well. They didn't give me my receipt, so I had to order more at the window with the girl directly, and it took forever to deliver my order.
Atmosphere: 1
Food: 5
Service: 1
Went to get food at 9:30. They didn't answer the on the screen. Drove around to drive through and still nothing. They didn't even bother to say anything.
Atmosphere: 1
Service: 1
Truly incompetent staff. Ordered a few times in person as well as through Door Dash and I don’t remember one time them including a spoon for the Shakes. You can’t drink it with a straw. Half the time they include a straw, the other half of the time there is nothing, never do they include napkins. What a joke. This is a consistent issue at most Sonics in the Austin Metro area for whatever reason. Truly poor management and owners not doing their job properly.
Food: 2
Service: 1
Our go-to stop for a route 44 diet cherry lime-aid!
Service: 5
Only 2 cars there and still took 15-20 minutes in drive thru for a very simple order. Food was mediocre once received.
Atmosphere: 1
Food: 2
Service: 2
Who comes out and asks why it taking so long to order?!?! Making explain I was placing it on my phone…You take your time bringing it out why can’t a customer have time to order didn’t know it was a certain timeframe. You should be happy anyone is coming to your subpar establishment. It was the only thing open on the way i was going. Don’t often stop at sonic … Just reminded why….
to add it took 30 minutes for a jr burger, tots,fries, mozzarella sticks you could literally see the workers standing there doing nothing
the food had a weird taste like old grease
Atmosphere: 1
Food: 1
Service: 1
Took almost 25 mins for my order. Carhop took forever Christina terrible.
Atmosphere: 1
Food: 1
Service: 1
Used to be here more frequently for lunch when i worked at the office park across the street. Ive never had a problem. I cannot speak for the evenings
Atmosphere: 5
Food: 5
Service: 5
I’ve lived near this sonic since 2007 and they have literally never gotten my order right, EVER. Today, I thought, it’s so hot and I could use a diet cherry limeade. There’s no way they can mess that up, right?
WRONG. They gave me what tasted like soda water with ZERO lime or cherry in there. Alas, it has been 13 years and they can’t get it right, why do I keep giving them chances? Drive the extra time to get your order right elsewhere
Atmosphere: 1
Food: 1
Service: 1
This what you get for the new fries
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drive thru employees are ridiculous!!! Took forever to give me my card back, messed up all 4 of our drinks! DIDN'T EVEN GREET US AND JUST SLAMMED THE WINDOW AFTER HANDING OVER OUR DRINKS. DON'T EVEN BOTHER AT THIS LOCATION GO TO THE NEXT!!!
Service: 1
Mobile car hop numbers dont work with app sometimes especially mobile pick up #14 but I've gone to this Sonic since I was a kid and they usually provide good food
Atmosphere: 4
Food: 5
Service: 4
Gonna need some patience to order here. 😒 at least the food is good
Atmosphere: 3
Food: 5
Service: 2
There GM treats staff and other managers like crap. He constantly calls them on their days off to cover a shift because he doesn't plan ahead or if he needs a personal day. The guy makes more than everyone and still chooses to talk down to staff. It's probably why the company is having a hard time getting orders right. He doesn't treat staff like people just numbers to his paycheck. He barely gives them enough hours to actually make money which is messed up. Corporate should look into his behavior and how he handles his staff. Its absolutely deplorable in my professional opinion.
Atmosphere: 1
I ordered a smach double burger, and I got it like this.....it was dripping full of cheese. Way way too much....
Atmosphere: 5
Food: 1
Service: 5
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