Love the food. But, it closes too early. Cam back from swim and was closed at 8. On maps it says 10pm, but they are always closed when we come.
Ryan F.
yolanda, sam, and alexis are all a bunch of bomb ass employees. sam forgot my sauce tho :(i love this zaxbys and everyone here, except that one cashier that always gives me the weirdest looks and i swear is constantly judging me
Mantis adventures
Not impressed. Visited October 28th in the evening. There wasn’t a lot of people there so we got our food fast. I ordered the 5 wing plate, partner ordered the chicken sandwich. I was not impressed with the food quality. The wings tasted frozen and were not fresh, the sauce they gave us was gross and pre packaged (unlike raising canes). The French fries were okay but a bit oversalted. Do yourself a favor and go to raising canes instead.
Katy Atkinson
Went through Drive-thru and got the #1. Would’ve been good, but the fries were SO stale and hard like they’ve been sitting out for hours… this was around 5:15pm so food should be fresh around dinner time right? Well really at all times…
Christina L
We like it here. Staff is very friendly and the food is pretty good. The location is good and prices are okay. We always worry about this place going out of business. We hardly ever see anyone there.
Sarah Wagstaff
Chicken fingers and wings. Enjoyed the sweet and spicy sauce. The fried chicken is delicious alonw, then add the spicy sauce yummy. My husband likes that it doesn't spike his blood sugar.
Vincent Watson
Stopped in here to give their chicken sandwich a try.Glad I did - it was excellent. Tasty food & good service!
J. Kuhn
I waited to post this review after talking to the GM to see if he would do what he said. He didn'tI placed an order online as my family and I left Austin Airport so they would have plenty of time to prepare a large order 50 wings and sides.We arrived on time to pickup but was told it would be another 5 minutes. No problemPulled forward and waited 15 minutes nothing so I called and was told another 10 minutes. 20 minutes go by and nothing so we pull back into the drive thru and they have an order for us.Started to leave and it's completely wrong and all the flavors are on the side. Pull back in line and was told by the manager that he would have to call someone to see what he could do.Over an hour that I have been waiting for food I was told to return what they gave me and they would refund me.Normally if I had waited 10 ,15 minutes I'd be fine but keeping people waiting for over an hour and then asking for something you're going to trash.I gave the food back and asked for proof of refund and was told he couldn't provide me an refund receipt. I told him I need some proof that my money was returned. 20 minutes later I got a receipt.Called the next day and spoke with the GM and he apologized and said he would send $60 in gift cards for the issues and gave a lot of excuses.It's now been a few months and several non returned phone calls and nothing.
Nicholle Benedict
I ordered and paid for a Cobb Salad and got a House Salad. The quality of food at this location has steadily declined since the beginning of the pandemic. Doesn't really look like they will recover. Also now that they no longer have the buffalo blue salad I can't see a reason to go back.
eddie smith
Zaxby’s 13521 Ronald Reagan Blvd, Cedar Park, TX 78613. I have tried this place about 6 times in the past 3 months and this is my first time making a review. I am a zaxbys lover but this place you all just can’t get it right. I always order the wings all flats but I don’t know what you all are doing they are either extra extra crispy burnt with tongue poured over them but just flat nasty. I went today 9-13-22 for the wings & things. I eat the five wings and my hubby has the 3 tenders of course I drive off no tenders no big deal I went back they gave me the tenders. I was nice and sweet because the drive thru young lady was so pleasant. But I swear the wing sauce was perfect because I dipped the fries in it but the wings on the other hand tasted rotten I bit off two different wings and ended up spitting it out. I bought it home to my husband I didn’t say a thing he started to eat one and immediately spit it out. If you are serving bad chicken you need to STOP ASAP if you are franchised you need to get in compliance asap we both had upset stomachs having to use the bathroom. This is horrible you guys are making people sick with the poor quality of food you are serving. I will not go here anymore not this location I gave y’all 6 tries, hoping they would get it right but making me get sick is not cool. Sounds like the health inspector needs to pay them a visit. I will drive to Pflugerville they do a pretty good job.
Edit*** hey zaxbys owner, thanks for your generic reply and for being okay with your employees ruining our meal. We won’t be back.I do love their strips but I just went through the drive thru where I said thank you every time I was handed something and not once did I get a thank you back. Not a single one. Then I get home and none of our meals have sauce in them! Ugh, so frustrating to pay that much money for fast food and get terrible service and NO DIPPING SAUCE. Get your act together, Zaxby’s.
Vincent W.
Stopped in here to give their chicken sandwich a try. Glad I did - it was excellent. Tasty food & good service!
Terry M.
First time to visit very disappointed in the chicken and overall flavor. Chicken was not that good the FF were very salty. Also tried the fried white cheese they had no flavor. Only positive thing was the interior decor. Do not recommend
Audrey Allen
My boyfriend and I just went through the drive thru and I will say- a little patience goes a long way. They struggled a little bit with our order, but someone who I can only assume was a manager and I believe named Samantha took excellent care of us! She made sure that in the end, we left with the correct food, our food was perfectly cooked (and absolutely delicious), and our cookies were to die for.For my first time ever at a Zaxby's, I can say, I will be back!!Also, the person who helped us DEFINITELY deserves a raise and/or a bonus so Zaxby's corporate, if you read this, please give her one ☺️
Brian Hodges
Food just didn't seem fresh. I hope Zaxby's comes up with some new wing flavors or something at this point.
Love the food. But, it closes too early. Cam back from swim and was closed at 8. On maps it says 10pm, but they are always closed when we come.
yolanda, sam, and alexis are all a bunch of bomb ass employees. sam forgot my sauce tho :(i love this zaxbys and everyone here, except that one cashier that always gives me the weirdest looks and i swear is constantly judging me
Not impressed. Visited October 28th in the evening. There wasn’t a lot of people there so we got our food fast. I ordered the 5 wing plate, partner ordered the chicken sandwich. I was not impressed with the food quality. The wings tasted frozen and were not fresh, the sauce they gave us was gross and pre packaged (unlike raising canes). The French fries were okay but a bit oversalted. Do yourself a favor and go to raising canes instead.
Went through Drive-thru and got the #1. Would’ve been good, but the fries were SO stale and hard like they’ve been sitting out for hours… this was around 5:15pm so food should be fresh around dinner time right? Well really at all times…
We like it here. Staff is very friendly and the food is pretty good. The location is good and prices are okay. We always worry about this place going out of business. We hardly ever see anyone there.
Chicken fingers and wings. Enjoyed the sweet and spicy sauce. The fried chicken is delicious alonw, then add the spicy sauce yummy. My husband likes that it doesn't spike his blood sugar.
Stopped in here to give their chicken sandwich a try.Glad I did - it was excellent. Tasty food & good service!
I waited to post this review after talking to the GM to see if he would do what he said. He didn'tI placed an order online as my family and I left Austin Airport so they would have plenty of time to prepare a large order 50 wings and sides.We arrived on time to pickup but was told it would be another 5 minutes. No problemPulled forward and waited 15 minutes nothing so I called and was told another 10 minutes. 20 minutes go by and nothing so we pull back into the drive thru and they have an order for us.Started to leave and it's completely wrong and all the flavors are on the side. Pull back in line and was told by the manager that he would have to call someone to see what he could do.Over an hour that I have been waiting for food I was told to return what they gave me and they would refund me.Normally if I had waited 10 ,15 minutes I'd be fine but keeping people waiting for over an hour and then asking for something you're going to trash.I gave the food back and asked for proof of refund and was told he couldn't provide me an refund receipt. I told him I need some proof that my money was returned. 20 minutes later I got a receipt.Called the next day and spoke with the GM and he apologized and said he would send $60 in gift cards for the issues and gave a lot of excuses.It's now been a few months and several non returned phone calls and nothing.
I ordered and paid for a Cobb Salad and got a House Salad. The quality of food at this location has steadily declined since the beginning of the pandemic. Doesn't really look like they will recover. Also now that they no longer have the buffalo blue salad I can't see a reason to go back.
Zaxby’s 13521 Ronald Reagan Blvd, Cedar Park, TX 78613. I have tried this place about 6 times in the past 3 months and this is my first time making a review. I am a zaxbys lover but this place you all just can’t get it right. I always order the wings all flats but I don’t know what you all are doing they are either extra extra crispy burnt with tongue poured over them but just flat nasty. I went today 9-13-22 for the wings & things. I eat the five wings and my hubby has the 3 tenders of course I drive off no tenders no big deal I went back they gave me the tenders. I was nice and sweet because the drive thru young lady was so pleasant. But I swear the wing sauce was perfect because I dipped the fries in it but the wings on the other hand tasted rotten I bit off two different wings and ended up spitting it out. I bought it home to my husband I didn’t say a thing he started to eat one and immediately spit it out. If you are serving bad chicken you need to STOP ASAP if you are franchised you need to get in compliance asap we both had upset stomachs having to use the bathroom. This is horrible you guys are making people sick with the poor quality of food you are serving. I will not go here anymore not this location I gave y’all 6 tries, hoping they would get it right but making me get sick is not cool. Sounds like the health inspector needs to pay them a visit. I will drive to Pflugerville they do a pretty good job.
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Edit*** hey zaxbys owner, thanks for your generic reply and for being okay with your employees ruining our meal. We won’t be back.I do love their strips but I just went through the drive thru where I said thank you every time I was handed something and not once did I get a thank you back. Not a single one. Then I get home and none of our meals have sauce in them! Ugh, so frustrating to pay that much money for fast food and get terrible service and NO DIPPING SAUCE. Get your act together, Zaxby’s.
Stopped in here to give their chicken sandwich a try. Glad I did - it was excellent. Tasty food & good service!
First time to visit very disappointed in the chicken and overall flavor. Chicken was not that good the FF were very salty. Also tried the fried white cheese they had no flavor. Only positive thing was the interior decor. Do not recommend
My boyfriend and I just went through the drive thru and I will say- a little patience goes a long way. They struggled a little bit with our order, but someone who I can only assume was a manager and I believe named Samantha took excellent care of us! She made sure that in the end, we left with the correct food, our food was perfectly cooked (and absolutely delicious), and our cookies were to die for.For my first time ever at a Zaxby's, I can say, I will be back!!Also, the person who helped us DEFINITELY deserves a raise and/or a bonus so Zaxby's corporate, if you read this, please give her one ☺️
Food just didn't seem fresh. I hope Zaxby's comes up with some new wing flavors or something at this point.