Out of CO2 on the soda fountain >2wks in a row. Service overall has gone downhill in the past few years.
Atmosphere: 3
Food: 3
Service: 1
Any Martinez
The workers and the environment was wonderful. The first time I came here was amazing as I got the Avo Turkey, but the second time around I decided to go for a cup of their Mac and Cheese for the side, and this is what I believe gave me food poisoning. Not a pleasant time in the bathroom…
Atmosphere: 5
Food: 1
Service: 5
LiME LiTE
For dinner on Saturday evening, me & my fiancee decided to finally try Potbelly, we’ve been wanting to for a while and it’s walking distance from our apartment. First, the atmosphere of the restaurant was very homey & comfortable, we loved looking at all the signs + photos on the walls. Since we wanted to be budget-conscious, we decided to order 1 skinny sandwich & soup combo each. I got the Chicken Pot Pie Soup & a PB&J (I was so excited to see they served these) and my food was delicious. Everything was very flavorful and filling & staff were able to accommodate my request for toasted bread even though it wasn’t an option on the app. My Fiancee got the Mandarin Cardamom Refresher, the BLTA, & Southwest Cornchowder and he loved all his food. Another thing that we liked a-lot is the they’re unique chip flavors. They have their very own flavor of Zapp’s Chips, which my fiancée liked. They even had cheese curls as an option, which I’ve never seen anywhere else. My Salt & Vinegar Chips were very yummy. As we were heading out, we ordered 2 cookies (sugar for me, choclate brownie for fiancee) and they were delicious!! :) I definitely recommend this place to anyone looking for some good food.
Atmosphere: 5
Food: 5
Service: 5
Angeline Colunga
Their soups are always hot and tasty 😋
Atmosphere: 5
Food: 5
Service: 5
Leah Brown
The atmosphere was very pleasant, food was good, and staff were very friendly and helpful. Would definitely recommend!
Atmosphere: 5
Food: 4
Service: 5
Brittany D
Do not use them for catering and do not need a sales tax exemption.
Lindsay Stanley
Never coming here again. This is the second time I’ve ordered a sandwich from them and received almost no meat on my sandwich. $10 for a turkey sandwich that has ONE slice of meat on it. Are you kidding me? You lost us as customers because this is not the first time it has happened and I am very disappointed. In the picture you see it has more cheese on it than meat 😭 what a rip off!
Food: 1
Service: 1
shaun
Be careful they do not take cash here. Puts the poor servers in a very awkward position when folks come in order a full meal prepared to pay and they don’t take cash.
Posted or not this is an unacceptable practice.
Unfortunate but the owners of the business will learn …
Atmosphere: 5
Food: 5
Service: 1
Stefanek B
Thane’s service was exceptional. I was having a bad day, but this interaction alone made my day a lot better. Will be returning to this store again sometime.
Potbelly is my go-to for a reliably delicious lunch! The Wreck sandwich is a masterpiece—warm, toasty, and loaded with amazing meats. Their milkshakes are the perfect creamy finish. Fast service, friendly staff, and great food. It's the classic neighborhood sandwich shop experience done right. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Amanda
If I could provide a -0 I definitely would. I called to inform the Manager on 9/7 around 9PM that my sandwich and my order was truly delivered by Ubereats and it’s unacceptable and I’m not eating a soggy sandwich. She directs me to ubereats. I didn’t want a refund, just a sandwich that’s not soggy, I’ve eaten potbelly several times and NEVER experienced this unprofessional attitude ever. So I asked for their names and they began making up false names and stated I will not get another sandwich because ubereats is third party and they delivered it, my response to the GM as she stated was her title that Uber did not make my sandwich, and she says to me “sometimes our tuna is a little wet”. Which seriously, isn’t the right thing to do. Replace the sandwich and provide customer service, instead she rather push blame on Ubereats and refuse to provide me with a fresh sandwich. I told her I would be willing to bring the untouched food items. And it went no where because she felt like I had an attitude and hung up on me. I’ll surely NEVER purchase from here ever again for one. But if this is the type of fast food workers we have at this location, it’s not worth my time and I prefer informing others so they are aware for future reference.
Atmosphere: 1
Food: 1
Service: 1
Zaye Beadle
What da hell potbelly
Lane
This place is underrated
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Steve Justice
Great place with friendly employees. Food was great.
Great lunch sandwich place
Out of CO2 on the soda fountain >2wks in a row. Service overall has gone downhill in the past few years.
Atmosphere: 3
Food: 3
Service: 1
The workers and the environment was wonderful. The first time I came here was amazing as I got the Avo Turkey, but the second time around I decided to go for a cup of their Mac and Cheese for the side, and this is what I believe gave me food poisoning. Not a pleasant time in the bathroom…
Atmosphere: 5
Food: 1
Service: 5
For dinner on Saturday evening, me & my fiancee decided to finally try Potbelly, we’ve been wanting to for a while and it’s walking distance from our apartment.
First, the atmosphere of the restaurant was very homey & comfortable, we loved looking at all the signs + photos on the walls. Since we wanted to be budget-conscious, we decided to order 1 skinny sandwich & soup combo each. I got the Chicken Pot Pie Soup & a PB&J (I was so excited to see they served these) and my food was delicious. Everything was very flavorful and filling & staff were able to accommodate my request for toasted bread even though it wasn’t an option on the app. My Fiancee got the Mandarin Cardamom Refresher, the BLTA, & Southwest Cornchowder and he loved all his food.
Another thing that we liked a-lot is the they’re unique chip flavors. They have their very own flavor of Zapp’s Chips, which my fiancée liked. They even had cheese curls as an option, which I’ve never seen anywhere else. My Salt & Vinegar Chips were very yummy.
As we were heading out, we ordered 2 cookies (sugar for me, choclate brownie for fiancee) and they were delicious!! :) I definitely recommend this place to anyone looking for some good food.
Atmosphere: 5
Food: 5
Service: 5
Their soups are always hot and tasty 😋
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was very pleasant, food was good, and staff were very friendly and helpful. Would definitely recommend!
Atmosphere: 5
Food: 4
Service: 5
Do not use them for catering and do not need a sales tax exemption.
Never coming here again. This is the second time I’ve ordered a sandwich from them and received almost no meat on my sandwich. $10 for a turkey sandwich that has ONE slice of meat on it. Are you kidding me? You lost us as customers because this is not the first time it has happened and I am very disappointed. In the picture you see it has more cheese on it than meat 😭 what a rip off!
Food: 1
Service: 1
Be careful they do not take cash here. Puts the poor servers in a very awkward position when folks come in order a full meal prepared to pay and they don’t take cash.
Posted or not this is an unacceptable practice.
Unfortunate but the owners of the business will learn …
Atmosphere: 5
Food: 5
Service: 1
Thane’s service was exceptional. I was having a bad day, but this interaction alone made my day a lot better. Will be returning to this store again sometime.
Restaurantji Recommends
Potbelly is my go-to for a reliably delicious lunch! The Wreck sandwich is a masterpiece—warm, toasty, and loaded with amazing meats. Their milkshakes are the perfect creamy finish. Fast service, friendly staff, and great food. It's the classic neighborhood sandwich shop experience done right. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
If I could provide a -0 I definitely would. I called to inform the Manager on 9/7 around 9PM that my sandwich and my order was truly delivered by Ubereats and it’s unacceptable and I’m not eating a soggy sandwich. She directs me to ubereats. I didn’t want a refund, just a sandwich that’s not soggy, I’ve eaten potbelly several times and NEVER experienced this unprofessional attitude ever. So I asked for their names and they began making up false names and stated I will not get another sandwich because ubereats is third party and they delivered it, my response to the GM as she stated was her title that Uber did not make my sandwich, and she says to me “sometimes our tuna is a little wet”. Which seriously, isn’t the right thing to do. Replace the sandwich and provide customer service, instead she rather push blame on Ubereats and refuse to provide me with a fresh sandwich. I told her I would be willing to bring the untouched food items. And it went no where because she felt like I had an attitude and hung up on me. I’ll surely NEVER purchase from here ever again for one. But if this is the type of fast food workers we have at this location, it’s not worth my time and I prefer informing others so they are aware for future reference.
Atmosphere: 1
Food: 1
Service: 1
What da hell potbelly
This place is underrated
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Great place with friendly employees. Food was great.
Atmosphere: 5
Food: 5
Service: 5
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