This is the best location I’ve been to. Always the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Daliza Diaz
Great service and clean place!
Atmosphere: 5
Food: 5
Service: 5
Ahyessa Estefanía Gil
Excellent service and food!
Atmosphere: 5
Food: 5
Service: 5
Harshitha G
Love the harrissa chicken.
Atmosphere: 5
Food: 5
Service: 5
linh lol
Love this location, food, service and portions are always great 😊 Fabrizio often makes my bowl and is always super nice 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Samantha
Food was great and fast and fabrizio has great customer service skills!!
Atmosphere: 5
Food: 5
Service: 5
Talya Miller
Amazing service fabrizio was amazing checking us out!
Atmosphere: 5
Food: 5
Service: 5
Aaron Michael
Great place for lunch! Fabrizio was very helpful!
Atmosphere: 5
Food: 5
Service: 5
Hena Jang
This particular Cava location by Trader Joe's provided poor service and atmosphere. While we've truly enjoyed Cava restaurants in Austin and Leander, we chose this Dallas location hoping for a delicious and healthy meal during our visit. Unfortunately, our experience was disappointing from the start.
The staff did not welcome us; they simply stared. When assisting my 9-year-old daughter, the female staff member was neither friendly nor helpful. She just stood there, acting as if my daughter should instinctively know exactly what to order. The male staff member who helped my husband and me was equally unfriendly, barely making eye contact. After our transaction, he simply walked away, leaving us to reach for our food by the register. I even had to ask for a tray, despite it typically being provided. We've been to several Cava locations and have always been given a tray when dining in.
The dining area was a mess, with barely any utensils or napkins. We had to request napkins, which seemed to prompt a staff member to finally realize the state of the place. Someone did come out to clean, but they missed all the trash on the floor.
It's hard to say if they were understaffed. When we walked in, there were no other customers, and the employees were chatting and hanging out. They didn't even acknowledge our presence. I'm quite sure those two staff members had ample time to refill stations and clean the area, or at the very least, provide friendly service.
Perhaps I'm spoiled by my excellent Cava location in Leander, but the food here wasn't great either. It seemed as though some of the prepped items, like the pickled red onions and grape tomatoes, weren't flavored correctly. Everything tasted bland and inconsistent.
Overall, it was a very disappointing experience. We visited this place July 27, 2025 around 2-4pm.
Atmosphere: 1
Food: 3
Service: 1
Des Keany
Food is excellent. Lots of space including a patio but tends not to have too many people dining in so that seating is never a problem. The restaurant is kept clean and tidy for the most part.
We always eat at CAVA, have never had such stale food. Rice was not fresh and old oil was used for falafel that was literally smelling( We ordered Kids meal, that was very sad to have such unhealthy food at a healthy food chain).
Emma Hubert
Uche was great and very nice!
Atmosphere: 5
Food: 5
Service: 5
Chanda Dhakal
Love it
Atmosphere: 5
Food: 5
Service: 5
Tony Dickensheets
The Coppell CAVA is an amazing restaurant! The food is fresh, healthy, & delicious. Additionally, the staff is fantastic! They are friendly, professional and reliable. I go to CAVA frequently and all of the employees know both my name and my regular order. The company also gives back to the community. I highly recommend that people go to this restaurant for lunch or dinner!
Atmosphere: 5
Food: 5
Service: 5
R B
Thanks to the owner and employees who help put the meals together for the VA Fisher House in Dallas Tx
This is the best location I’ve been to. Always the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Great service and clean place!
Atmosphere: 5
Food: 5
Service: 5
Excellent service and food!
Atmosphere: 5
Food: 5
Service: 5
Love the harrissa chicken.
Atmosphere: 5
Food: 5
Service: 5
Love this location, food, service and portions are always great 😊 Fabrizio often makes my bowl and is always super nice 🙂↕️
Atmosphere: 5
Food: 5
Service: 5
Food was great and fast and fabrizio has great customer service skills!!
Atmosphere: 5
Food: 5
Service: 5
Amazing service fabrizio was amazing checking us out!
Atmosphere: 5
Food: 5
Service: 5
Great place for lunch! Fabrizio was very helpful!
Atmosphere: 5
Food: 5
Service: 5
This particular Cava location by Trader Joe's provided poor service and atmosphere. While we've truly enjoyed Cava restaurants in Austin and Leander, we chose this Dallas location hoping for a delicious and healthy meal during our visit. Unfortunately, our experience was disappointing from the start.
The staff did not welcome us; they simply stared. When assisting my 9-year-old daughter, the female staff member was neither friendly nor helpful. She just stood there, acting as if my daughter should instinctively know exactly what to order. The male staff member who helped my husband and me was equally unfriendly, barely making eye contact. After our transaction, he simply walked away, leaving us to reach for our food by the register. I even had to ask for a tray, despite it typically being provided. We've been to several Cava locations and have always been given a tray when dining in.
The dining area was a mess, with barely any utensils or napkins. We had to request napkins, which seemed to prompt a staff member to finally realize the state of the place. Someone did come out to clean, but they missed all the trash on the floor.
It's hard to say if they were understaffed. When we walked in, there were no other customers, and the employees were chatting and hanging out. They didn't even acknowledge our presence. I'm quite sure those two staff members had ample time to refill stations and clean the area, or at the very least, provide friendly service.
Perhaps I'm spoiled by my excellent Cava location in Leander, but the food here wasn't great either. It seemed as though some of the prepped items, like the pickled red onions and grape tomatoes, weren't flavored correctly. Everything tasted bland and inconsistent.
Overall, it was a very disappointing experience.
We visited this place July 27, 2025 around 2-4pm.
Atmosphere: 1
Food: 3
Service: 1
Food is excellent. Lots of space including a patio but tends not to have too many people dining in so that seating is never a problem. The restaurant is kept clean and tidy for the most part.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
We always eat at CAVA, have never had such stale food. Rice was not fresh and old oil was used for falafel that was literally smelling( We ordered Kids meal, that was very sad to have such unhealthy food at a healthy food chain).
Uche was great and very nice!
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
The Coppell CAVA is an amazing restaurant! The food is fresh, healthy, & delicious. Additionally, the staff is fantastic! They are friendly, professional and reliable. I go to CAVA frequently and all of the employees know both my name and my regular order. The company also gives back to the community. I highly recommend that people go to this restaurant for lunch or dinner!
Atmosphere: 5
Food: 5
Service: 5
Thanks to the owner and employees who help put the meals together for the VA Fisher House in Dallas Tx
Atmosphere: 5
Service: 5
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