Ojos Locos Sports Cantina - Corpus Christi

The server did not speak English. And the music is way too loud.

Atmosphere: 2

Food: 1

Service: 1

I’ve been a customer at the Corpus Christi Ojos Locos for years, always enjoying the great service and prices. But on November 19, 2024 at 5:37pm while I was enjoying my meal inside the restaurant, one of their customers hit the side of my vehicle as she was reversing which was all captured on video. It was captured on my personal dashcam however it wasnt good enough to read the license place. Because we were parked directly in front of their cameras I felt okay, because it seemed like an open and shut case. I asked the restaurant for surveillance footage but was told they dont have access to that.
The local staff was fantastic and tried to help, but because they don’t have access to the footage we hit a road block. The manager Roberto told me I would need to email [email protected] which i did right away. When trying to request the footage the response i received was that they can only release the footage to my insurance company or the police.

Although I found it really ridiculous they couldn't provide me with the footage of the accident because of some goofy policy I had to follow the process and had my insurance company reach out. My insurance company called me back informing me that Ojos is charging a $250 fee for a 3-hour minimum to get the footage even though I have provided the exact time a date the incident occurred. $250 is the same as my deductible, and any fee to get footage of an accident that occurred outside your premises and to prevent access allowing the store to gain access in order to charge some ridiculous fee is disgusting. As a longtime customer who got hit on their property, I shouldn’t have to shell out that much just to get the needed help.

The Corpus Christi team isn’t the problem, they’ve been awesome. This is on corporate and their disgusting blackmail policy. It feels like they’re holding the footage hostage for profit. Since the higher-ups want to play this game, I’m leaving a one-star review to affect them where it matters in order to let their customers know how corporate treats customers when they are involved in an accident on their property. People deserve to see this. Shame on those in charge.

Video evidence of the incident: http://bit.ly/4icq8Da

Atmosphere: 5

Food: 5

Service: 5

The place is characterized by being a nice place with a very good atmosphere but what I totally disliked was that the waitress arrived in a bad mood and when giving us the drinks we ordered she gave us the bottles in a very bad way

Atmosphere: 5

Service: 3

Looked at menu and left.. not much of appetizing selection

Atmosphere: 3

Service: 4

No comments

Atmosphere: 2

Service: 2

Only giving a bad review because the girl manager came to our table and talked very rudely to the server. I don't think anyone needs to be treated that way. I believe her name is

Service: 2

I go to ojos and I always go see Blu she always makes sure I have a good time! Would recommend her to anyone

Service: 5

Although atmosphere is clean, the service if not a regular is below average, and their severs are rude.

Lastly Please do not EAT here, I’m now suffering the consequences I have gotten food poisoning and been hospitalized. Wouldn’t advise eating, just a quick drink or two.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: 2 Street Tacos

Went to the bar and waited 7 minutes. I stood up and was going to leave and then they asked if I was helped. With two bartenders, how would they even ask that? It wasn't even busy! Worst interaction in Corpus. Will not go there again.

Atmosphere: 2

Service: 1

Woman are beautiful 😍

Atmosphere: 5

Food: 3

Service: 3

While I was at this location about 6 weeks ago, I had an average time at best. The food was okay. The service was a little below average. But, what really makes this location stand out in a bad way is the customer support after. I paid with a credit card and left the tip also. When the final charge to my card got finalized, they had added almost 50% to my tip. I have reached out to them about 5 times. They never answer the phone and never call you back. I even tried to call Ojos Locos main customer support number and they also never called me back. Since this happened I have not been back to any Ojos Locos locations. And I have been to all of them. Even the ones in California. I will not go to any of them until this gets taken care of.

Atmosphere: 1

Food: 2

Service: 2

Excellent service, great food, and your game, fight, match whatever it is always on.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Buffalo Wings, Carnitas Tacos, Mexican Street Tacos with Rice and Beans, Ceviche

Don't come if you're trying to get work done. No wifi even though they have networks available but they don't want you to know the password. Two servers said so themselves after asking the management. So dumb. Didn't end up staying cause I'm in town on business and needed wifi. Pass!!

Atmosphere: 3

Food: 3

Service: 4

Food was great if they got it right the first time. Brought out the meals at different times

Atmosphere: 3

Food: 5

Service: 1

Ojos is what's up. I am pretty sure you can't have a bad time here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Wings