Popeyes Louisiana Kitchen

My food had hair in it (long, black & raunchy) when I went through the drive-through. Absolutely disgusting. I almost puked right there and then. And then, when I proceeded to go through customer service at my local store, they did not answer the phone after 6x tries. That means that I spent about an hour of my time - waiting and attempting to help them remedy it easily - wasted trying to contact them to get my compensation. Not only that, but my chicken on the two piece was very minuscule, and looked like it was something meant for a baby to eat. I’m an average woman, 140 lbs, and I’m certain your typical Popeyes goer would have been dissatisfied. Mind you, I’ve never had this lame of an experience with their food.

Atmosphere: 2

Food: 2

Service: 3

This place is horrible! Takes forever and the cooks are dirty. The girl employee was grabbing apple pies with her hands. I waited forever just for a 3 piece chicken. Popeyes is good but this location is just gross

Atmosphere: 2

Food: 2

Service: 1

This Popeyes never has enough chicken. We always have to wait. I was told there would be a 7 minute wait for a 12 piece. We waited 10, walked in from drive thru and they started making our order. We paid for a 12 piece mixed and received 7 thighs , 2 legs, 1 wing and 2 breasts. It’s disappointing to wait so long and not get what you ordered or paid for. Of course no one answers the phone.

Food: 2

Service: 1

Love their red beans and rice and their biscuits 😋

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Popeyes Strawberry Biscuits, Red Beans and Rice

By far the Worst Popeyes I’ve ever been to. Was told at the drive through that there will be. 15 minute wait for chicken. This is a CHICKEN place! They didn’t have any original strips. Ordered ghost pepper sandwich. Was told they were out of sauce then they corrected themselves and said they had it. Got home and all 3 meals were wrong. I guess they didn’t have ghost pepper sauce after all. Kid walking food to vehicles was rude and cussed a lady for trying to get his attention.

Food: 1

Service: 1

My Fav for a quick spicy takeout !

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Red Beans and Rice, New Honey Lemon Pepper Wings

Big Ass Pot Hole In The Drivethru .. Only Had Breast Available When I Went And The Chicken Wasn't Fresh... I Suggest Going To A Different Location.

Atmosphere: 2

Food: 1

Service: 2

Food was cold. It had an odd taste to it.
Person taking order was respectful. The person at the window, Sucked. She seemed to hate her position. I would definitely AVOID this place.
Not exaggerating the FOOD was NOT good.

Food: 1

Service: 2

This place really needs some leadership. They overcharge you for drinks (same drink different price on same bill), they had no condiments (no hot sauce and no honey), the bathroom is completely nasty, the personnel was pleasant except the manager (filling in because the oficial manager was on vacation apparently). The Popeyes franchise is taking a black eye with this location. I am sure if somebody looks into their pricing scheme, a lot of people will be interested.

Atmosphere: 1

Food: 2

Service: 1

This is the third time Iv been to this Popeyes hoping it will be better but I don’t think I’ll be returning. Everytime I have gone the service is super slow just to even place an order, and the employees are rude and don’t acknowledge you are standing in front of them. Everyone in the restaurant was compiling about the service taking long or their food was cold.

Atmosphere: 1

Food: 1

Service: 1

I literally saw the manager pick her ear then touch food. That is disgusting and needs to be dealt with.

Atmosphere: 1

Food: 1

Service: 1

Our sandwiches and fries were served cold and drink was flat.
Service was good!

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Famous Chicken Sandwich

Shorthanded, and the building needs renovations. Friendly and courteous staff.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: 6 PC Chicken Tenders, Chicken Strips and Biscuits, New Popeyes Boneless Wings, Red Beans and Rice

I love Popeyes. The service is good, but this particular location always misses something in my order. I fail to realize until I get home, and they are always good about making it right, but that's after the fact. I just wish they would get my order right. Still love the place, just don't make me come back. For a miss.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Famous Chicken Sandwich, 16 Peaciece Chicken with Mashed Potatoes and Red Beans and Rice, New Popeyes Boneless Wings, Red Beans and Rice, Popeyes Apple Pie

Sat in the driveway for 25 min just for them to forget all the sides

Service: 1