Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 11450 E University Dr, Cross Roads, Texas, 76227, US
Telephone: (940) 365-9852
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
11450 E University Dr, Cross Roads
(940) 365-9852

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a friendly and welcoming atmosphere with helpful staff members. Customers appreciate the clean and organized environment, which adds to a pleasant visit. The staff, including new employees, receive good support and guidance from managers, creating a positive experience for both customers and employees. Many enjoy popular menu items such as the pumpkin spice latte, spinach feta & egg wrap, and matcha drink, describing them as yummy. The drive-thru service is generally praised, with specific recognition for staff members who demonstrate dedication and kindness, such as a staff member who went above and beyond to ensure good customer service by skipping the tip screen to make the process easier for customers. However, some issues have been noted, such as a lack of iced coffee when requested, and dissatisfaction with the drink portion being mostly filled with ice, which customers feel affects the value of their purchase. While the overall experience is positive, there are suggestions for improvement, including system updates to ensure staff are fairly tipped and more personalized responses from the company to customer feedback. Despite some inconsistencies, Starbucks remains a convenient spot for quality drinks and friendly service.