I have seen the videos and pictures of people getting completely raw chicken sandwiches from various restaurants/fast food places and I always thought to myself, there is no way a restaurant would serve something completely raw. Undercooked? Sure, it happens. But completely raw? Well, that happened to us today from Duck N Bao. We were served a completely raw order of pork and shrimp shumai. Like a literal ball of completely raw pork. Icing on the cake too was that I’m pregnant. Thankfully I cut into it before actually eating it. I was mortified and disgusted and couldn’t eat really anything else that we had ordered. I don’t really know what else to say truthfully. Do better, this is insane. Serving completely raw food to your customers.
Atmosphere: 1
Food: 1
Service: 1
Lauren LaFleur
I’ve dined in a few times but mostly I will order through door dash and every experience I have is great and the food is always awesome! My favorite is the soup dumplings and the hot oil wontons! Great for a little snack. Flavor is great as well! Staff is kind and welcoming !
Atmosphere: 5
Food: 5
Service: 5
Jackie Trembath
Unfortunately this restaurant did not live up to it's reviews. The entrees were greasy and the dumplings bland. The one highlight was the wonton soup. The service was slow, and it was difficult to find someone to pay the bill. When you are dining with a 2 year old waiting to pay is annoying. I will not be dining there again.
Atmosphere: 4
Food: 2
Service: 2
Danielle Sookoor
The kids loved the soup dumplings, Chicken and cabbage dumplings and orange chicken. My oldest also loved the chili Lotus root and minced duck with lettuce leaves. The minced duck with lettuce leaves was by far my favorite and definitely a go to dish. The Dan Dan noodles were okay, but nothing amazing in my opinion. We've had the 1/2 Peking duck last time and that was also delicious. Definitely a go to treat for our family!
Atmosphere: 5
Food: 5
Service: 5
Nicolas Mamia
Food was absolutely delicious, atmosphere was nice, service was quick. Would come back here anytime.
Atmosphere: 5
Food: 5
Service: 5
Pirate Kingston
For starters, the food is delicious. Definitely some of the best ive had, Wish i could say the same about the service we received. Me and my party felt as if we were being heavily neglected by our server. we were a party of 6, 5 adults and a kid. we palced our appetizer order and once we received said food we had asked for utensils and plates but we didn't receive any, we proceeded to wait over 5 minutes before anyone came by we asked for utensils and plates once more but we never received them. My dad had to get up and ask someone else for them. once we placed our main order we never once saw our waiter. He never came to check on us, if we needed anything regarding refils, or if we wanted to order more food! we felt as if they disregarded us since graduity is included on parties of 6 or more. once it came time for the check we were still just waiting around while workers were gathered around chitchatting but once again no one came over to check on us. Again my Dad had to get up and thats when they noticed and came over to ask if we needed anyrhing and we proceeded to pay which is when i noticed that gradutity was already included! which by all means is a common thing in many restaurants but the main difference is that most server tend to check on the tables assigned to them. it wasnt a busy time when we went (7:30) so i couldnt blame it on that which led me and my party to lead to this conclusion. once again the food was amazing it it just lacked on the service aspect of things.
Atmosphere: 1
Food: 5
Service: 1
L
Quick service, enjoyed the vegetable lo mein and veggie spring rolls!
Atmosphere: 5
Food: 5
Service: 5
Janis Wright
Horrible!!!! The restaurant was quiet and there were very few customers. Service was extremely slow. It was as if everyone was in training. Food was tasteless. I would not recommend this place to anyone!
Atmosphere: 1
Food: 1
Service: 1
Rena
I've been wanting to go and dine at Duck n Bao for a while and decided to go for my birthday last night 10/11. I ordered the combination fried rice, a beer and what was supposed to be a cup of sake. I received the glass of beer and a bottle of sake. I then received my food. I first noticed the portion size was very small, secondly I noticed it wasn't hot at all and lastly it didn't have any bean sprouts in the rice which clearly states it comes in the rice. I brought it to the attention to my waiter and he kept insisting the bean sprouts were in the rice.. I had to show him there was no bean sprouts in the dish and it states that it comes in the dish. He then grabs the menu to read what I would've thought he should've known being a waiter. He disappeared for a couple of minutes to come back with a bowl of bean sprouts. Still not addressing the other issues I had with my order. Little did he know, I'm a formally trained Chef who knows the in's and out's of the restaurant business The staff last night was young and not attentive at all. They were more interested in themselves while giving each other back rubs and messages. I wasn't pleased with my experience and don't think I will dine there ever again. P.S I will say the young men were polite. Just not customer oriented.
Atmosphere: 4
Food: 1
Service: 1
Rking
This place has gone downhill over the past 6 months after I reviewed and gave it 5 stars. Not sure if the changed hands, but our last few dinners have been awful; thought it was an off night at first but then got progressively worse; everything is swimming in oil, chicken overcooked, beef had zero flavor and no veggies. The pork belly buns were inedible. All went in trash. Their prices are high and not worth it; will never go back. Sadly disappointed!!
I would rate 0 if I can. I waited for about 1 hour without food to-go when being told to wait 7 mins.
Atmosphere: 1
Food: 1
Service: 1
E T
Always been my go to Chinese restaurant in this area. Nice food, nice atmosphere, nice service.
Atmosphere: 5
Food: 5
Service: 5
Chloe Vanizelia
I’ve always enjoyed the food at Duck n Bao and that’s why I’ve returned many times. However, my recent visit was disappointing. One of the larger waiters was distracted on his phone, inattentive, and had noticeable body odor, which made the dining experience uncomfortable. Considering the restaurant was not busy, the lack of service was surprising. I truly enjoy the food here, but I may reconsider returning unless service improves — or at least request a different server next time.
Atmosphere: 4
Food: 5
Service: 1
Luna Rhode
I would like to preface by saying that my hubby and I have frequented here quite a few times. The food is always amazing and we have never had a problem before. However, this time was different. We decided to come here as a couples date night with our friends. Our server was not great to say the least. She did order our food and drinks. The food came out great as usual, however, she only came by our tables once to get our drink and food orders. As it was a couples date night with friends, we were all prepared to be ordering a couple of drinks. However, because our server never came back to check on us after the food came that did not happen. There was only two other tables in the restaurant and there were only two servers on staff. Of those tables, two of which were being served by the other server. Our server was sitting in a booth the entire time on their phone right in front of us. To say the least, I do not understand what was preventing her from coming to check on our table and take more orders other than the fact that she was sitting down on her phone and not working. This was extremely disappointing to say the least. We ended up deciding to ask for our checks and we went somewhere else to get drinks and service. Good food at restaurants is important, but servers make or break the experience. This makes me question if whether or not I want to come here again, as more soup dumping and dim sum places are opening up in the area...
Atmosphere: 4
Food: 5
Service: 1
T L
Loved the Mapo tofu, flaming beef, Peking duck, crispy spicy chicken, and dumplings! Definitely visiting again! highly recommended. 😋😋😋😋😋😋
I have seen the videos and pictures of people getting completely raw chicken sandwiches from various restaurants/fast food places and I always thought to myself, there is no way a restaurant would serve something completely raw. Undercooked? Sure, it happens. But completely raw? Well, that happened to us today from Duck N Bao. We were served a completely raw order of pork and shrimp shumai. Like a literal ball of completely raw pork. Icing on the cake too was that I’m pregnant. Thankfully I cut into it before actually eating it. I was mortified and disgusted and couldn’t eat really anything else that we had ordered. I don’t really know what else to say truthfully. Do better, this is insane. Serving completely raw food to your customers.
Atmosphere: 1
Food: 1
Service: 1
I’ve dined in a few times but mostly I will order through door dash and every experience I have is great and the food is always awesome! My favorite is the soup dumplings and the hot oil wontons! Great for a little snack. Flavor is great as well! Staff is kind and welcoming !
Atmosphere: 5
Food: 5
Service: 5
Unfortunately this restaurant did not live up to it's reviews. The entrees were greasy and the dumplings bland. The one highlight was the wonton soup. The service was slow, and it was difficult to find someone to pay the bill. When you are dining with a 2 year old waiting to pay is annoying. I will not be dining there again.
Atmosphere: 4
Food: 2
Service: 2
The kids loved the soup dumplings, Chicken and cabbage dumplings and orange chicken. My oldest also loved the chili Lotus root and minced duck with lettuce leaves. The minced duck with lettuce leaves was by far my favorite and definitely a go to dish. The Dan Dan noodles were okay, but nothing amazing in my opinion. We've had the 1/2 Peking duck last time and that was also delicious. Definitely a go to treat for our family!
Atmosphere: 5
Food: 5
Service: 5
Food was absolutely delicious, atmosphere was nice, service was quick. Would come back here anytime.
Atmosphere: 5
Food: 5
Service: 5
For starters, the food is delicious. Definitely some of the best ive had, Wish i could say the same about the service we received. Me and my party felt as if we were being heavily neglected by our server. we were a party of 6, 5 adults and a kid. we palced our appetizer order and once we received said food we had asked for utensils and plates but we didn't receive any, we proceeded to wait over 5 minutes before anyone came by we asked for utensils and plates once more but we never received them. My dad had to get up and ask someone else for them. once we placed our main order we never once saw our waiter. He never came to check on us, if we needed anything regarding refils, or if we wanted to order more food! we felt as if they disregarded us since graduity is included on parties of 6 or more. once it came time for the check we were still just waiting around while workers were gathered around chitchatting but once again no one came over to check on us. Again my Dad had to get up and thats when they noticed and came over to ask if we needed anyrhing and we proceeded to pay which is when i noticed that gradutity was already included! which by all means is a common thing in many restaurants but the main difference is that most server tend to check on the tables assigned to them. it wasnt a busy time when we went (7:30) so i couldnt blame it on that which led me and my party to lead to this conclusion. once again the food was amazing it it just lacked on the service aspect of things.
Atmosphere: 1
Food: 5
Service: 1
Quick service, enjoyed the vegetable lo mein and veggie spring rolls!
Atmosphere: 5
Food: 5
Service: 5
Horrible!!!!
The restaurant was quiet and there were very few customers. Service was extremely slow. It was as if everyone was in training. Food was tasteless.
I would not recommend this place to anyone!
Atmosphere: 1
Food: 1
Service: 1
I've been wanting to go and dine at Duck n Bao for a while and decided to go for my birthday last night 10/11. I ordered the combination fried rice, a beer and what was supposed to be a cup of sake. I received the glass of beer and a bottle of sake. I then received my food. I first noticed the portion size was very small, secondly I noticed it wasn't hot at all and lastly it didn't have any bean sprouts in the rice which clearly states it comes in the rice. I brought it to the attention to my waiter and he kept insisting the bean sprouts were in the rice.. I had to show him there was no bean sprouts in the dish and it states that it comes in the dish. He then grabs the menu to read what I would've thought he should've known being a waiter. He disappeared for a couple of minutes to come back with a bowl of bean sprouts. Still not addressing the other issues I had with my order. Little did he know, I'm a formally trained Chef who knows the in's and out's of the restaurant business The staff last night was young and not attentive at all. They were more interested in themselves while giving each other back rubs and messages. I wasn't pleased with my experience and don't think I will dine there ever again.
P.S I will say the young men were polite. Just not customer oriented.
Atmosphere: 4
Food: 1
Service: 1
This place has gone downhill over the past 6 months after I reviewed and gave it 5 stars. Not sure if the changed hands, but our last few dinners have been awful; thought it was an off night at first but then got progressively worse; everything is swimming in oil, chicken overcooked, beef had zero flavor and no veggies. The pork belly buns were inedible. All went in trash. Their prices are high and not worth it; will never go back. Sadly disappointed!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I would rate 0 if I can. I waited for about 1 hour without food to-go when being told to wait 7 mins.
Atmosphere: 1
Food: 1
Service: 1
Always been my go to Chinese restaurant in this area. Nice food, nice atmosphere, nice service.
Atmosphere: 5
Food: 5
Service: 5
I’ve always enjoyed the food at Duck n Bao and that’s why I’ve returned many times. However, my recent visit was disappointing. One of the larger waiters was distracted on his phone, inattentive, and had noticeable body odor, which made the dining experience uncomfortable. Considering the restaurant was not busy, the lack of service was surprising. I truly enjoy the food here, but I may reconsider returning unless service improves — or at least request a different server next time.
Atmosphere: 4
Food: 5
Service: 1
I would like to preface by saying that my hubby and I have frequented here quite a few times. The food is always amazing and we have never had a problem before. However, this time was different. We decided to come here as a couples date night with our friends. Our server was not great to say the least. She did order our food and drinks. The food came out great as usual, however, she only came by our tables once to get our drink and food orders. As it was a couples date night with friends, we were all prepared to be ordering a couple of drinks. However, because our server never came back to check on us after the food came that did not happen. There was only two other tables in the restaurant and there were only two servers on staff. Of those tables, two of which were being served by the other server. Our server was sitting in a booth the entire time on their phone right in front of us. To say the least, I do not understand what was preventing her from coming to check on our table and take more orders other than the fact that she was sitting down on her phone and not working. This was extremely disappointing to say the least. We ended up deciding to ask for our checks and we went somewhere else to get drinks and service. Good food at restaurants is important, but servers make or break the experience. This makes me question if whether or not I want to come here again, as more soup dumping and dim sum places are opening up in the area...
Atmosphere: 4
Food: 5
Service: 1
Loved the Mapo tofu, flaming beef, Peking duck, crispy spicy chicken, and dumplings! Definitely visiting again! highly recommended. 😋😋😋😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Peking Duck, Crispy Spicy Chicken
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