Food was not prepared as stated in the order. Drive thru lady had an attitude upon requesting our pick up order. Overall not happy with the purchase and won’t be returning in a while.
Atmosphere: 3
Food: 2
Service: 1
Nina L B Gallow
Slower at night but I was hungry so it didn't matter.
Atmosphere: 5
Food: 5
Service: 4
Chris Thomas
They screwed up my order wrong sandwich and wrong drink. I'm okay with mistakes, but this corporate bullshit run-around trying to resolve the situation couldn't be worse. What are waste of time
Atmosphere: 4
Food: 1
Service: 4
Victor Abdelmalek
Jack in the box is literally the ONLY fast food restaurant I've ever been to where you can show up during normal business hours and find the dining room inexplicably closed. This is probably the third or fourth time this has happened to me at various locations. Tonight, I stupidly placed a mobile order while walking out of the home Depot right next door and couldn't get in to pick it up. Had to wait 20 minutes in the drive through line. I gave the girl at the drive through window an earful but told her I knew it wasn't her fault. She was fantastic. The ONLY thing that keeps me going back is the all day breakfast. Hey management, it isn't rocket science... If you do stupid shit like understaff your dining room, people won't keep coming back. Basic business sense would tell you that.
Atmosphere: 3
Food: 5
Service: 1
albert casas
I wanted to compliment the staff members working tonight. The store was apparently understaffed and there were only 3 staff members working. I had a very large drive thru order (over $70) which came out really quick with no mistakes. I forgot to order something and tried to go into the lobby which is when I saw the "understaffed, lobby closed" sign, so I went back into the drive thru. Nonetheless, I was very impressed at the staff's timeliness and professionalism despite their circumstances, they deserve a raise or a bonus. - the guy with the large order
Service: 5
Minha Ameen
Always fresh and hot whenever I ordered
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Yanet Mulet
Very good service
Atmosphere: 5
Food: 5
Service: 5
Cynthia Suber
I go for the fish sandwich and frozen lemonade!
Service: 5
spicyshai
me & my friend comes up here at 2 am getting breakfast or wraps i loveeeeee the french toast sticks so bad! shoutout to juan! will update w/pics soon!
Atmosphere: 4
Food: 5
Service: 5
Manny
They forget the sauces each time lol guess it’s hard to work a minimum wage job
Recommended dishes: Egg Rolls, Sandwich, Burger, Fries, Two Tacos
Brandon Williams
On 4/25/24 at 6:50 the cashier and manager had a argument with me in regards to me wanting a small drink and chicken strips. She noted that there was no small cups and couldn't charge me for a small cup in a medium size cup. We wanted a small drink for a child and they couldn't accommodate us to the small drink..in a medium cup. Cashier then started using fowl language and the assistant manager spoke no English to assist. Wasn't pleased with the service at all and won't ever come back to this location.
City Logistics
On 4/25/24 at 6:50 the cashier and manager had a argument with me in regards to me wanting a small drink and chicken strips. She noted that there was no small cups and couldn't charge me for a small cup in a medium size cup. We wanted a small drink for a child and they couldn't accommodate us to the small drink..in a medium cup. Cashier then started using fowl language and the assistant manager spoke no English to assist. Wasn't pleased with the service at all and won't ever come back to this location.
Food was not prepared as stated in the order. Drive thru lady had an attitude upon requesting our pick up order. Overall not happy with the purchase and won’t be returning in a while.
Atmosphere: 3
Food: 2
Service: 1
Slower at night but I was hungry so it didn't matter.
Atmosphere: 5
Food: 5
Service: 4
They screwed up my order wrong sandwich and wrong drink. I'm okay with mistakes, but this corporate bullshit run-around trying to resolve the situation couldn't be worse. What are waste of time
Atmosphere: 4
Food: 1
Service: 4
Jack in the box is literally the ONLY fast food restaurant I've ever been to where you can show up during normal business hours and find the dining room inexplicably closed. This is probably the third or fourth time this has happened to me at various locations. Tonight, I stupidly placed a mobile order while walking out of the home Depot right next door and couldn't get in to pick it up. Had to wait 20 minutes in the drive through line. I gave the girl at the drive through window an earful but told her I knew it wasn't her fault. She was fantastic. The ONLY thing that keeps me going back is the all day breakfast. Hey management, it isn't rocket science... If you do stupid shit like understaff your dining room, people won't keep coming back. Basic business sense would tell you that.
Atmosphere: 3
Food: 5
Service: 1
I wanted to compliment the staff members working tonight. The store was apparently understaffed and there were only 3 staff members working. I had a very large drive thru order (over $70) which came out really quick with no mistakes. I forgot to order something and tried to go into the lobby which is when I saw the "understaffed, lobby closed" sign, so I went back into the drive thru. Nonetheless, I was very impressed at the staff's timeliness and professionalism despite their circumstances, they deserve a raise or a bonus.
- the guy with the large order
Service: 5
Always fresh and hot whenever I ordered
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Very good service
Atmosphere: 5
Food: 5
Service: 5
I go for the fish sandwich and frozen lemonade!
Service: 5
me & my friend comes up here at 2 am getting breakfast or wraps i loveeeeee the french toast sticks so bad! shoutout to juan! will update w/pics soon!
Atmosphere: 4
Food: 5
Service: 5
They forget the sauces each time lol guess it’s hard to work a minimum wage job
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Didn’t have tacos.
So slow! Maybe under staffed.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Two Tacos
They have the worst customer service ever!!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Egg Rolls, Sandwich, Burger, Fries, Two Tacos
On 4/25/24 at 6:50 the cashier and manager had a argument with me in regards to me wanting a small drink and chicken strips. She noted that there was no small cups and couldn't charge me for a small cup in a medium size cup. We wanted a small drink for a child and they couldn't accommodate us to the small drink..in a medium cup. Cashier then started using fowl language and the assistant manager spoke no English to assist. Wasn't pleased with the service at all and won't ever come back to this location.
On 4/25/24 at 6:50 the cashier and manager had a argument with me in regards to me wanting a small drink and chicken strips. She noted that there was no small cups and couldn't charge me for a small cup in a medium size cup. We wanted a small drink for a child and they couldn't accommodate us to the small drink..in a medium cup. Cashier then started using fowl language and the assistant manager spoke no English to assist. Wasn't pleased with the service at all and won't ever come back to this location.
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