They always have the best customer service, the food is cooked fresh for every order. Definitely a spot we visit frequently!
Atmosphere: 5
Food: 5
Service: 5
Allen Scott
Hands down best burger joint in town. Great hotdogs and shakes too!! 10/5 stars!
Atmosphere: 5
Food: 5
Service: 5
Jon Newman
A little over priced for a drive thru.
Food: 5
Service: 5
Ezequiel Ambriz
Best burger/fries in town. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
Jesse Olivares
Customer service was welcoming back in the day.
Atmosphere: 2
Food: 5
Service: 2
Lance Rivera
Best counter service burger place in DFW, still consistent after all these years
Atmosphere: 5
Food: 5
Service: 5
Billie Pullin
I called this restaurant to ask them about something I saw on YouTube and they were so nice and polite even though they really didn’t have it. They were just really polite so I wanted to put that up there thank y’all again for dispelling that rumor. Hahaha
Service: 5
Michael Catano
My burger patties were raw
Atmosphere: 1
Food: 1
Service: 1
Karen C
Ok burgers , customer service is never it , come in and no greetings the lady just stares at you and waits for YOU to say something. Where is the customer service at👎🏻
Food: 3
Service: 1
Charles Vickers
This is a popular burger joint, not far from where we live and after reading quite a few positive reviews I thought we should finally give it try. We went at a fairly busy time, 12.30 on a Sunday and did not have to wait to olace our order. We took a seat at an open table and our food was ready fairly fast. My wife and I each ordered a regular hamburger with bacon on it and we shared a large fries and we both had small drinks. Our total with tax was $27.00. Burger tastes fine but was nothing to write home about. The meat patty was small but it was otherwise prepared just as I asked and the bacon was good. Fries were thin cut with their special seasoning, “Jacks seasoning” which is for sale at the counter and is quite good. We didn’t order onion rings but they sure looked good. Service was okay, they were responsive but not overly friendly. I typically drink sweet tea but they don’t offer sweet tea, a staple I firmly believe any casual dining establishment in Texas should definitely have! I settled for Dr Pepper which is not a bad second choice!
They will charge you different prices than what they have on Uber Eats or anywhere visible. Uber Eats my meal was 43 and some change I decided to call the restaurant directly to save them fees and ended up paying 54$ for the same amount of food that’s a 10$ difference when I called and asked them what the difference was for they said “uber has the old pricing”. If thats the case my 5 item order they increased each item 2$ which is a huge markup. maybe they should of honored that pricing as if I would of ordered thru uber that’s what I would of been charged been going for 15 years and will not be returning.
Karla Macias Flores
They’re okay, burgers are good, fries are nasty too much pepper and salt but the chili cheese fries are good. BUT over priced. For 5 people paid 80 dollars a burger, fries and a drink for each.
jana morrison
The burgers do not taste like they used to. They taste tough. The french fries are not seasoned like they used to be either and didn’t seem to be done.
Chelsea Brock- Hoberer
I suppose I come here about 1-2x a year when I’m feeling like some junky drive through burger and I don’t give my money to big chains. There’s about a 30% chance the whole meal will be worth it at any random visit. Today was not one of those days. The fries can be a great redeeming quality if you’re lucky enough to get them fresh with a nice crunch to them. Today, i was lucky by the fries! Woohoo! They are a nice generous portion I can never finish solo, with a bit too much seasoning but I think that’s the secret.
Today i cheaped out, risking the single cheese burger, knowing damn well it was probably going to disappoint. By the time the cook-was done with the “patty” there wasn’t much left but a charred and grey lifeless indiscernible blob hosed down with a healthy smattering of mustard, half an onion, good ole soggy chopped iceberg, sad crumpled pickles piled off to one side and a flavorless tomato (as most commercially bought tomatoes are) The questionable grey blob that was my beef, shrank to about 1/2 to 1/3rd the size of the bun, leaving me with more salad breadsticks than burger. Not that the double would have been more impressive, just would seem to have more of a burger feel.
Atmosphere: 3
Food: 2
Service: 4
Jordan Hall
Paper thin burger with zero flavor. Poor customer service, guy behind the counter was annoyed I asked what Jacks famous fries are… No AC and the water from the machine was warm. Place lacked cleanliness, customer service and flavor.. The fries were ok..
They always have the best customer service, the food is cooked fresh for every order. Definitely a spot we visit frequently!
Atmosphere: 5
Food: 5
Service: 5
Hands down best burger joint in town. Great hotdogs and shakes too!! 10/5 stars!
Atmosphere: 5
Food: 5
Service: 5
A little over priced for a drive thru.
Food: 5
Service: 5
Best burger/fries in town. Great service as well.
Atmosphere: 5
Food: 5
Service: 5
Customer service was welcoming back in the day.
Atmosphere: 2
Food: 5
Service: 2
Best counter service burger place in DFW, still consistent after all these years
Atmosphere: 5
Food: 5
Service: 5
I called this restaurant to ask them about something I saw on YouTube and they were so nice and polite even though they really didn’t have it. They were just really polite so I wanted to put that up there thank y’all again for dispelling that rumor. Hahaha
Service: 5
My burger patties were raw
Atmosphere: 1
Food: 1
Service: 1
Ok burgers , customer service is never it , come in and no greetings the lady just stares at you and waits for YOU to say something. Where is the customer service at👎🏻
Food: 3
Service: 1
This is a popular burger joint, not far from where we live and after reading quite a few positive reviews I thought we should finally give it try. We went at a fairly busy time, 12.30 on a Sunday and did not have to wait to olace our order. We took a seat at an open table and our food was ready fairly fast. My wife and I each ordered a regular hamburger with bacon on it and we shared a large fries and we both had small drinks. Our total with tax was $27.00. Burger tastes fine but was nothing to write home about. The meat patty was small but it was otherwise prepared just as I asked and the bacon was good. Fries were thin cut with their special seasoning, “Jacks seasoning” which is for sale at the counter and is quite good. We didn’t order onion rings but they sure looked good. Service was okay, they were responsive but not overly friendly. I typically drink sweet tea but they don’t offer sweet tea, a staple I firmly believe any casual dining establishment in Texas should definitely have! I settled for Dr Pepper which is not a bad second choice!
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
They will charge you different prices than what they have on Uber Eats or anywhere visible. Uber Eats my meal was 43 and some change I decided to call the restaurant directly to save them fees and ended up paying 54$ for the same amount of food that’s a 10$ difference when I called and asked them what the difference was for they said “uber has the old pricing”. If thats the case my 5 item order they increased each item 2$ which is a huge markup. maybe they should of honored that pricing as if I would of ordered thru uber that’s what I would of been charged been going for 15 years and will not be returning.
They’re okay, burgers are good, fries are nasty too much pepper and salt but the chili cheese fries are good. BUT over priced. For 5 people paid 80 dollars a burger, fries and a drink for each.
The burgers do not taste like they used to. They taste tough. The french fries are not seasoned like they used to be either and didn’t seem to be done.
I suppose I come here about 1-2x a year when I’m feeling like some junky drive through burger and I don’t give my money to big chains.
There’s about a 30% chance the whole meal will be worth it at any random visit. Today was not one of those days.
The fries can be a great redeeming quality if you’re lucky enough to get them fresh with a nice crunch to them.
Today, i was lucky by the fries! Woohoo! They are a nice generous portion I can never finish solo, with a bit too much seasoning but I think that’s the secret.
Today i cheaped out, risking the single cheese burger, knowing damn well it was probably going to disappoint. By the time the cook-was done with the “patty” there wasn’t much left but a charred and grey lifeless indiscernible blob hosed down with a healthy smattering of mustard, half an onion, good ole soggy chopped iceberg, sad crumpled pickles piled off to one side and a flavorless tomato (as most commercially bought tomatoes are)
The questionable grey blob that was my beef, shrank to about 1/2 to 1/3rd the size of the bun, leaving me with more salad breadsticks than burger.
Not that the double would have been more impressive, just would seem to have more of a burger feel.
Atmosphere: 3
Food: 2
Service: 4
Paper thin burger with zero flavor. Poor customer service, guy behind the counter was annoyed I asked what Jacks famous fries are…
No AC and the water from the machine was warm. Place lacked cleanliness, customer service and flavor.. The fries were ok..
Atmosphere: 1
Food: 1
Service: 1
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