Chicken Express
18221 Midway Rd, Dallas
(972) 662-0000
Recent Reviews
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I stopped by this location often to grab dinner on my way home I'm a single male it's an easy pickup. Tonight there is a lady who is running the drive-thru. Normally it's older males. I have to tell you that at first I didn't feel like anything was out of the ordinary. However this woman ran every portion of this order she got everything she got the drink she did my credit card everything I was extremely impressed with how hard she was working. She gave me my order which was packed as only a woman could do with napkins inside because men don't think of these kind of things. And I drove off from the drive-thru and then my windows rolled down I hear someone yelling for me. Sure enough she hadn't handed me back my credit card and this poor woman who I know was extremely tired from working her normal shift literally sprints down the drive-thru to hand me my credit card to make sure that I had it back most guys probably would have said well he'll probably come back later. I was blown away by the professionalism by the fact that the woman still gave me a smile after sprinting down the drive-thru just to hand me my credit card. if this poor woman doesn't already have a manager's position in the company it definitely should make her one. And please understand I will definitely come back to this restaurant because of the fact that you guys always get my order right you guys are always really nice to me and in this case somebody went that extra mile so I want to say thank you very much this very nice lady who has probably had one heck of a long day and deserves to go home and put her feet up. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
I love this place. I have come here after different life events, no matter if their AC is working or not. Food is always stove-hot and the portions are a great size. I will be catering this food at my wedding someday!
Corn on the cob soggy
Atmosphere: 4
Food: 3
Service: 4
Corn on the cob soggy
Fresh food cooked as you order.
Atmosphere: 5
Food: 5
Service: 5
I wish it was in Vegas.
The service was good but the gizzards i ordered barely had any meat in them....it was honestly just a bunch of breading truthfully.....can't say I won't return but I can't say I will either
Chicken was average. Pick up line very slow. Bread was delicious.
If you get the pleasure of ordering from the man, the myth, the legend, you'll be in good hands.
You'll leave the drive thru feeling like a million bucks! Never has ordering been easier than from this man.
Wait can sometimes be a bit long, but you're leaving with a hot bag of food, so I can't complain. Great service!
Atmosphere: 5
Food: 5
Service: 5
This location never disappoints with their customer service and the quality of their food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Okra, Chicken Fingers, Corn Nuggets, Livers and Gizzards
Restaurantji Recommends
The drive thru cashier was very rude this guy actually argued with me they charged for a drink I didn’t even ask for the lady came to the window like she was some special and she told me that she told me something she didn’t and she remembered from a time before but I’ve never seen her ever..unacceptable customer service I’m the general manager for Wendy’s that couldn’t fly with me.. smh that’s how you loose customers..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Okra
Food was burnt it was awful tried calling them and there phone was not working just terrible awful not even 1 star
Usually the overall experience here is great, but the past few times we’ve ordered from this location the person at window (for the drive thru area) has a habit of placing an excess amount of ice into the drinks (and it’s always the same person). Today when we ordered we made sure to say that we wanted regular ice in our drinks, but the person making the drinks placed ice all the way to the top on one of our drinks while the other drink also had a lot of ice as well (but not to the extent as the first drink). Hopefully this can get fixed soon because this location overall has always provided good service, it’s just this tidbit that could use some improvement.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Chicken Fingers, Roll
Always been a fan of chicken express, this location is amazing as always, haven't had a problem with my orders, no wait to order, dining area is big and clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Fingers
When you specifically ask for something and then they don’t put it in the bag and then you have to drive up there to pick it up and then you get home and your food is cold and what was the point of going there?
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Mini Poppers, Mashed Potatoes, Gravy, Express
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