Food was pretty good, called ahead and was well packaged.
Food: 5
Service: 5
Madison David
Ordered for lunch and found a bug in my food
Jocy Cabrera
This is the second time we come 20 till close and they turn their lights off and close the door ! If it says 9 ?
Service: 1
Deonte K
I used to enjoy ordering from this restaurant through Uber Eats and had ordered the same items multiple times without any issues. Unfortunately, my most recent experience was very disappointing. The restaurant substituted items in my order without my approval and sent the wrong food. When I contacted Uber Eats, I couldn't get assistance from a real person, as everything seems to be handled by automated systems now. I then reached out to the restaurant directly, hoping they would help resolve the issue. Instead of taking responsibility or showing concern, I felt like my complaint was dismissed. I explained that I had ordered the same meal many times before and wanted to know why my order was changed without my permission. The responses I received over the phone felt dishonest and designed to avoid addressing the problem while keeping my money. Customer service and communication matter. Sadly, this experience has made me reconsider ordering from this restaurant again.
Douglas Crimmins
Great food, usually go to the Addison location. Only issue is have is the cost, gotten very expensive
Atmosphere: 3
Food: 5
Service: 5
MC BOSS
They never fail to disappoint! Food seasoning was on point and fast service.
Atmosphere: 5
Food: 5
Service: 5
lynn
I had a hibachi bowl. It was quite flavorful and the meat was tender. There was plenty of food.
Atmosphere: 4
Food: 5
Service: 5
A.N.T
I hate when restaurants tell me the food is fresh when I’m telling them it’s not. So I tell cashier can y’all wait to fix my noodles until food is done. cause the cook was not there when I ordered and she told me no basically. So when I get food the noodles are not hot so I tell the girl and she tells me they just opened up yes it is. Like what reason do I have to tell a lie. So when I finally get her to get me more noodles after asking 5 times. I taste them and then they was fresh. She gonna continue to argue with me saying them the same noodles. Like there is no way this girl think imma make this up. This staff need to get better training because they don’t greet customers and do not want to listen when I request to not fix my food until meat is done. This definitely my last time here. And yall restaurants wonder why people don’t like tipping because of crap customer service. This why I don’t tip especially if I’m not greeted. I don’t why yall think people just gotta come and spend they money but I won’t agin
Atmosphere: 1
Food: 1
Service: 1
winner cho
The taste is worth more than the price! The food is delicious, but it looks absolutely lovely even before you eat it!!
Atmosphere: 4
Food: 5
Service: 5
QB Family
They alwaysssss put less meat & my food is 20.99 barely have meat on my plate meat isn’t grilled as well uou pay 20.99 for rice
Ordered off DoorDash and received a meal that was completely falsely advertised, overpriced, and disgusting!
Food: 1
hcbekardi
Great habachi grill! Chicken and friend rice tasty! I wish they had some type of yum yum sauce that would make it 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Nae
When I first started coming here, I genuinely loved this place. Unfortunately, over time the customer service has gone downhill. It feels like once staff recognize you as a repeat customer, your business is valued less, not more.
I specifically requested solid vegetables and a well-done steak, yet I was served something completely different. This isn’t an isolated issue—it reflects a pattern of arrogance and disregard for customer requests.
Loyal customers are the backbone of any business, and the way repeat patrons are being treated is disappointing. I wanted the owner to be aware of this experience, especially since I have proof showing what was ordered will done versus what was actually served medium well if that’s what you wanna call it!
Sam
This is not worth $18 and looks nothing like the picture. The picture is a decent portion of protein. They barely gave me any pieces of steak and the few that were there taste bloody and tough
Food was pretty good, called ahead and was well packaged.
Food: 5
Service: 5
Ordered for lunch and found a bug in my food
This is the second time we come 20 till close and they turn their lights off and close the door ! If it says 9 ?
Service: 1
I used to enjoy ordering from this restaurant through Uber Eats and had ordered the same items multiple times without any issues. Unfortunately, my most recent experience was very disappointing. The restaurant substituted items in my order without my approval and sent the wrong food. When I contacted Uber Eats, I couldn't get assistance from a real person, as everything seems to be handled by automated systems now. I then reached out to the restaurant directly, hoping they would help resolve the issue. Instead of taking responsibility or showing concern, I felt like my complaint was dismissed. I explained that I had ordered the same meal many times before and wanted to know why my order was changed without my permission. The responses I received over the phone felt dishonest and designed to avoid addressing the problem while keeping my money. Customer service and communication matter. Sadly, this experience has made me reconsider ordering from this restaurant again.
Great food, usually go to the Addison location. Only issue is have is the cost, gotten very expensive
Atmosphere: 3
Food: 5
Service: 5
They never fail to disappoint! Food seasoning was on point and fast service.
Atmosphere: 5
Food: 5
Service: 5
I had a hibachi bowl. It was quite flavorful and the meat was tender. There was plenty of food.
Atmosphere: 4
Food: 5
Service: 5
I hate when restaurants tell me the food is fresh when I’m telling them it’s not. So I tell cashier can y’all wait to fix my noodles until food is done. cause the cook was not there when I ordered and she told me no basically. So when I get food the noodles are not hot so I tell the girl and she tells me they just opened up yes it is. Like what reason do I have to tell a lie. So when I finally get her to get me more noodles after asking 5 times. I taste them and then they was fresh. She gonna continue to argue with me saying them the same noodles. Like there is no way this girl think imma make this up. This staff need to get better training because they don’t greet customers and do not want to listen when I request to not fix my food until meat is done. This definitely my last time here. And yall restaurants wonder why people don’t like tipping because of crap customer service. This why I don’t tip especially if I’m not greeted. I don’t why yall think people just gotta come and spend they money but I won’t agin
Atmosphere: 1
Food: 1
Service: 1
The taste is worth more than the price! The food is delicious, but it looks absolutely lovely even before you eat it!!
Atmosphere: 4
Food: 5
Service: 5
They alwaysssss put less meat & my food is 20.99 barely have meat on my plate meat isn’t grilled as well uou pay 20.99 for rice
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
costumer service is awful
Atmosphere: 1
Food: 1
Service: 1
Ordered off DoorDash and received a meal that was completely falsely advertised, overpriced, and disgusting!
Food: 1
Great habachi grill! Chicken and friend rice tasty! I wish they had some type of yum yum sauce that would make it 5 stars!
Atmosphere: 5
Food: 5
Service: 5
When I first started coming here, I genuinely loved this place. Unfortunately, over time the customer service has gone downhill. It feels like once staff recognize you as a repeat customer, your business is valued less, not more.
I specifically requested solid vegetables and a well-done steak, yet I was served something completely different. This isn’t an isolated issue—it reflects a pattern of arrogance and disregard for customer requests.
Loyal customers are the backbone of any business, and the way repeat patrons are being treated is disappointing. I wanted the owner to be aware of this experience, especially since I have proof showing what was ordered will done versus what was actually served medium well if that’s what you wanna call it!
This is not worth $18 and looks nothing like the picture. The picture is a decent portion of protein. They barely gave me any pieces of steak and the few that were there taste bloody and tough
Food: 1
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