TDLR: If you’re thinking of booking a table or traveling in for an event here — don’t. The venue looks fun from the outside, but behind the scenes it’s disorganized, dismissive, and clearly prioritizes squeezing money over treating guests fairly.
My group traveled from Oklahoma specifically for the OU vs TX tailgate on Oct 11. We bought tickets in advance, arrived early and confirmed with a server that outdoor tables were first-come, first-served.
We sat, ordered $130 in food & drinks — then suddenly a security guard showed up and told us to leave immediately. We were forced to throw away half our food and drinks because they sold our table to someone.
When we asked for help, the manager was dismissive and kept saying “nothing I can do” — until one of us finally asked if we needed to pay double just to be allowed to stay. Only then did anyone treat us with basic respect.
We ended up paying $300 for a table ($75/person) — and even after paying extra, service was terrible. Our food didn’t fully arrive until after the game ended, our $10 drinks were never delivered but still charged, and water stations were empty for hours at a hot, crowded drinking event.
In total we spent over $540 just to be kicked around, ignored, and upsold.
I have tried privately contacting the venue multiple times to resolve this — no response.
Fun atmosphere means nothing if the staff and management treat paying customers like an inconvenience. Won’t be returning, and I’d warn anyone traveling in for an event here to think twice.
Atmosphere: 1
Food: 1
Service: 1
Carmeshia Byrd
Went to Happiest Hour with a group and got the BIG HAPPY BURGER! Omg, was so good!
Atmosphere: 5
Food: 5
Service: 5
darris alston
Me and the wife went to enjoy our Sunday fun day football games. She loves the Niners and I love the Commanders, Dallas just lost to the Panthers ( of course we were rooting for Panthers lol. When the next game began to play they showed the game with no sound. We were told that they only play Cowboy games with sound. Well I won't be back there smh. Definitely not inclusive of all football fans
Atmosphere: 4
Food: 3
Service: 4
Charlie Pickens
Went here for a quick drink and to check out the atmosphere for a future visit for a football game. This place has a ton of space for big events. We're coming back!
Atmosphere: 5
Food: 5
Service: 5
Mira MacLaurin
Highly discourage anyone coming here for watching games. Super hot, no shade, long lines, no chairs, unprepared for the crowds. Definitely do not pay cover for a bar event. Not worth it
Lea Ann Dugger
This place is HORRIBLE. If I could give it a 0 I would. The manager of this place is the most unprofessional person you’ll ever meet. We traveled 5 hours got there at 10:30 since it was first come first serve then they proceeded to take our table after saying someone paid for it. They already had us move once for this reason and said no one could take our table. This all happened right at game time as well. There were no signs saying anything was reserved. Save your money!
Atmosphere: 1
Food: 1
Service: 1
Kim Murphy
CHECK your bill! Shady charges!
First time visiting here and really enjoyed the food, drinks, and atmosphere, until we got the check. Despite being there at 5:00 pm which is advertised as their happy hour and ordering items from the happy hour menu, we were shocked to see we'd been charged full price. When I questioned the difference, I was told that the manager had decided to NOT do happy hour this day. No signs, no heads up. Mind you, this is the Friday before the OU vs UT game too. They did fix the check, but I will not be returning. That's some seriously shady business practice there!
Atmosphere: 3
Food: 4
Service: 4
Shonnie Evans
If you’re looking for a great time out, then skip here!
Never in my many years of coming to this place have I ever been carded at the door. Getting carded is one thing but getting card by a rude, unpleasant, smug old man is another.
Yet he allowed someone in that was obviously drunk that looked 12!
Do better
Atmosphere: 1
Food: 1
Service: 1
Tyler Norman
This place is so cool! The vibes are off the charts! I love coming here to watch games and before a Mavs/Stars game. Food is great and the ice cold Happy Dads really set it off!
Atmosphere: 5
Food: 5
Service: 5
Ciara Holland
I hate leaving a bad review on what would have otherwise been a very pleasant experience. I noticed I was missing my credit cards the next morning, and thought maybe I’d forgotten to take the one out of the check holder when we left the downstairs bar. I called at least 10x over the next few days, attempting to reach someone to simply ask if the cards were there, so that my trip back to the restaurant would be worth it. I even sent an email. Their voicemail box is full and no one EVER answers the phone. Fine but then at least utilize some other form of communication. Extremely disappointing customer service for what should have been a simple question.
I came to a party here. It's a beautiful place. It's for ages 21 and up so it's a much younger group than I'm used to but they had plenty of police officers to ensure safety. Valet was free which was a plus.
Atmosphere: 5
Service: 5
Architype
I almost don't want to put this review because I don't want to disturb the ecosystem they have going on but here it is. This Spot is a rare find. Amazing vibe and interior setup with fabulous rooftop patio surrounded by the gorgeous downtown lights and skyscrapers. The staff is engaging and friendly and there were lots of beautiful patrons. Bottle service upstairs. Come and enjoy yourself but don't disturb the ratio. That's part of what makes this place so special.
Atmosphere: 5
Service: 5
Rashad Perry
Yemi the valet provided great customer service from my arrival all the way to my departure. My waiter Jeff was also very attentive, I enjoyed my experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Fries
Groovy Chicken and Waffles
Yemi and the valet crew was amazing and very tentative to each customer. It was our first time at the bar and everything was great
Alex Stine
Just wow, that's how I'll open this review. My waiter Jeff was one of a kind. He helped me, a blind person, with no hesitation. I didn't feel like I had to fight to be included like I do at other places. The place was jumping on a game night and service was still top notch. At the end of the couple hours I was there, I met the service manager who happily walked me out and ensured I safely got in my Uber. I will recommend Happiest Hour to all my friends, business colleagues, and I'll give them as much business as I can. Very few places offer me an experience this good right out of the gate. Keep up the good work and I'll personally see to it that you receive tons of referrals.
TDLR: If you’re thinking of booking a table or traveling in for an event here — don’t. The venue looks fun from the outside, but behind the scenes it’s disorganized, dismissive, and clearly prioritizes squeezing money over treating guests fairly.
My group traveled from Oklahoma specifically for the OU vs TX tailgate on Oct 11. We bought tickets in advance, arrived early and confirmed with a server that outdoor tables were first-come, first-served.
We sat, ordered $130 in food & drinks — then suddenly a security guard showed up and told us to leave immediately. We were forced to throw away half our food and drinks because they sold our table to someone.
When we asked for help, the manager was dismissive and kept saying “nothing I can do” — until one of us finally asked if we needed to pay double just to be allowed to stay. Only then did anyone treat us with basic respect.
We ended up paying $300 for a table ($75/person) — and even after paying extra, service was terrible. Our food didn’t fully arrive until after the game ended, our $10 drinks were never delivered but still charged, and water stations were empty for hours at a hot, crowded drinking event.
In total we spent over $540 just to be kicked around, ignored, and upsold.
I have tried privately contacting the venue multiple times to resolve this — no response.
Fun atmosphere means nothing if the staff and management treat paying customers like an inconvenience. Won’t be returning, and I’d warn anyone traveling in for an event here to think twice.
Atmosphere: 1
Food: 1
Service: 1
Went to Happiest Hour with a group and got the BIG HAPPY BURGER! Omg, was so good!
Atmosphere: 5
Food: 5
Service: 5
Me and the wife went to enjoy our Sunday fun day football games. She loves the Niners and I love the Commanders, Dallas just lost to the Panthers ( of course we were rooting for Panthers lol. When the next game began to play they showed the game with no sound. We were told that they only play Cowboy games with sound. Well I won't be back there smh. Definitely not inclusive of all football fans
Atmosphere: 4
Food: 3
Service: 4
Went here for a quick drink and to check out the atmosphere for a future visit for a football game. This place has a ton of space for big events. We're coming back!
Atmosphere: 5
Food: 5
Service: 5
Highly discourage anyone coming here for watching games. Super hot, no shade, long lines, no chairs, unprepared for the crowds. Definitely do not pay cover for a bar event. Not worth it
This place is HORRIBLE. If I could give it a 0 I would. The manager of this place is the most unprofessional person you’ll ever meet. We traveled 5 hours got there at 10:30 since it was first come first serve then they proceeded to take our table after saying someone paid for it. They already had us move once for this reason and said no one could take our table. This all happened right at game time as well. There were no signs saying anything was reserved. Save your money!
Atmosphere: 1
Food: 1
Service: 1
CHECK your bill! Shady charges!
First time visiting here and really enjoyed the food, drinks, and atmosphere, until we got the check. Despite being there at 5:00 pm which is advertised as their happy hour and ordering items from the happy hour menu, we were shocked to see we'd been charged full price. When I questioned the difference, I was told that the manager had decided to NOT do happy hour this day. No signs, no heads up. Mind you, this is the Friday before the OU vs UT game too. They did fix the check, but I will not be returning. That's some seriously shady business practice there!
Atmosphere: 3
Food: 4
Service: 4
If you’re looking for a great time out, then skip here!
Never in my many years of coming to this place have I ever been carded at the door. Getting carded is one thing but getting card by a rude, unpleasant, smug old man is another.
Yet he allowed someone in that was obviously drunk that looked 12!
Do better
Atmosphere: 1
Food: 1
Service: 1
This place is so cool! The vibes are off the charts! I love coming here to watch games and before a Mavs/Stars game. Food is great and the ice cold Happy Dads really set it off!
Atmosphere: 5
Food: 5
Service: 5
I hate leaving a bad review on what would have otherwise been a very pleasant experience. I noticed I was missing my credit cards the next morning, and thought maybe I’d forgotten to take the one out of the check holder when we left the downstairs bar. I called at least 10x over the next few days, attempting to reach someone to simply ask if the cards were there, so that my trip back to the restaurant would be worth it. I even sent an email. Their voicemail box is full and no one EVER answers the phone. Fine but then at least utilize some other form of communication. Extremely disappointing customer service for what should have been a simple question.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I came to a party here. It's a beautiful place. It's for ages 21 and up so it's a much younger group than I'm used to but they had plenty of police officers to ensure safety. Valet was free which was a plus.
Atmosphere: 5
Service: 5
I almost don't want to put this review because I don't want to disturb the ecosystem they have going on but here it is. This Spot is a rare find. Amazing vibe and interior setup with fabulous rooftop patio surrounded by the gorgeous downtown lights and skyscrapers. The staff is engaging and friendly and there were lots of beautiful patrons. Bottle service upstairs. Come and enjoy yourself but don't disturb the ratio. That's part of what makes this place so special.
Atmosphere: 5
Service: 5
Yemi the valet provided great customer service from my arrival all the way to my departure. My waiter Jeff was also very attentive, I enjoyed my experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Fries
Yemi and the valet crew was amazing and very tentative to each customer. It was our first time at the bar and everything was great
Just wow, that's how I'll open this review. My waiter Jeff was one of a kind. He helped me, a blind person, with no hesitation. I didn't feel like I had to fight to be included like I do at other places. The place was jumping on a game night and service was still top notch. At the end of the couple hours I was there, I met the service manager who happily walked me out and ensured I safely got in my Uber. I will recommend Happiest Hour to all my friends, business colleagues, and I'll give them as much business as I can. Very few places offer me an experience this good right out of the gate. Keep up the good work and I'll personally see to it that you receive tons of referrals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
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