I have noticed a decline in customer service. They're not wearing name tags and we're very rude. It's like people don't know how to have good customer service
Atmosphere: 1
Food: 1
Service: 1
Katherine Mata
They are very stingy with the sauce, why do you include the ranch in my ticket, ask me any additional sauce and then proceed to not even place it? If I needed to pay extra I would've, now I've driven home and have no ranch 👎.
Atmosphere: 1
Food: 1
Service: 1
Arre'mon Parson
Amazing service, good food and very friendly workers. Definitely recommend for a quick bite!
Atmosphere: 5
Food: 5
Service: 5
Timothy Merritt
This is a cute Jack In The Box. The inside is small like a child's toy Jack-N-The Box! Mariana G. is especially nice and has a command over what she is doing. Leslie has taken my order before and she is also very nice. I appreciate the coupons I receive in the mail from Jack In The Box. They help save money in this era of double digit inflation we are all living through.
Atmosphere: 4
Food: 4
Service: 5
Brenda Gee
I have noticed a decline in both customer service and quality of the food. Which I feel compelled to bring to your attention. Everything fried, was bitter like Dark nasty oil. . During my last few visits, I've encountered staff [MARIANA] who appeared disengaged and uninterested in providing satisfactory service, and and top of that, since when Did they stop taking 2 separate orders at drive thru. She was so rude about it, worrying about a timer when there was nobody behind us. Requests for assistance were met with abrubt disrespect. Additionally, the cleanliness of the dining area when I got off to Make my separate orders, was very subpar, nothing in likeness to other Jack's I've encountered. Management needs to address these issues and not just ask for extra feedback on a website they probably don't even check. Trashhhh Customer Service along with everything else. Not again .... And I did reach out via website.
Atmosphere: 1
Food: 1
Service: 1
Scott Corbin
good n cheap
Rachel Barker
They have a cute patio with tables now!
Atmosphere: 5
Food: 5
Service: 5
Amanda Carroll
Always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Hoài nam Đặng
I ordered double jack but only got 1 piece of meat mini pancakes very hard
Definitely below the Jack standards, but there is worse out there. The Texas jack combo was my order and the burger was fine just not hot all the way. Fries are luke warm, similar to others in the area. Why is this the new normal? Fries are supposed to be hot and fresh. Most people Guage their liking of a restaurant specifically to the fries because it's simple to get right and delicious when correctly done. This location could take some pointers from the Seagoville store. OMG, it's always perfect over there. I might or might not spend my money here again and I really don't recommend this place as there is so much fast food in this area.
Atmosphere: 5
Food: 4
Service: 3
Oralia Moreno
Rude personell and worst costumer service lady that took my order did not speak English soo I order in Spanish and got to the window and she did not have my order down plus she had an attitude and was very rude. Do not come here!
Atmosphere: 1
Food: 1
Service: 1
Alma Perez
They forgot my fries and tacos :(
Jessi G
This location is the closest to our house so we sometimes grab a bite to eat from there. I’d say it’s like most other Jacks, this particular location is not always the cleanest, sometimes we’ve visited and found the tables to not be cleared & wiped off. But for the most part it’s acceptable. I really don’t have any other REAL complaints about it.
Kid-friendliness: Kid friendly with kids meals and high chairs
Recommended dishes: Breakfast Jack, Tacos 2, Mini Tacos
Omar Fernandez
Ana has excellent best Customer service and very respectful I like how she treats everyone nice. She has very good Customer service they should make her manager.
They're aggressive for no reason
Atmosphere: 1
Food: 5
Service: 1
I have noticed a decline in customer service. They're not wearing name tags and we're very rude. It's like people don't know how to have good customer service
Atmosphere: 1
Food: 1
Service: 1
They are very stingy with the sauce, why do you include the ranch in my ticket, ask me any additional sauce and then proceed to not even place it? If I needed to pay extra I would've, now I've driven home and have no ranch 👎.
Atmosphere: 1
Food: 1
Service: 1
Amazing service, good food and very friendly workers. Definitely recommend for a quick bite!
Atmosphere: 5
Food: 5
Service: 5
This is a cute Jack In The Box. The inside is small like a child's toy Jack-N-The Box!
Mariana G. is especially nice and has a command over what she is doing. Leslie has taken my order before and she is also very nice.
I appreciate the coupons I receive in the mail from Jack In The Box. They help save money in this era of double digit inflation we are all living through.
Atmosphere: 4
Food: 4
Service: 5
I have noticed a decline in both customer service and quality of the food. Which I feel compelled to bring to your attention. Everything fried, was bitter like Dark nasty oil. . During my last few visits, I've encountered staff [MARIANA] who appeared disengaged and uninterested in providing satisfactory service, and and top of that, since when Did they stop taking 2 separate orders at drive thru. She was so rude about it, worrying about a timer when there was nobody behind us. Requests for assistance were met with abrubt disrespect. Additionally, the cleanliness of the dining area when I got off to Make my separate orders, was very subpar, nothing in likeness to other Jack's I've encountered. Management needs to address these issues and not just ask for extra feedback on a website they probably don't even check. Trashhhh Customer Service along with everything else. Not again ....
And I did reach out via website.
Atmosphere: 1
Food: 1
Service: 1
good n cheap
They have a cute patio with tables now!
Atmosphere: 5
Food: 5
Service: 5
Always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
I ordered double jack but only got 1 piece of meat mini pancakes very hard
Restaurantji Recommends
Definitely below the Jack standards, but there is worse out there. The Texas jack combo was my order and the burger was fine just not hot all the way. Fries are luke warm, similar to others in the area. Why is this the new normal? Fries are supposed to be hot and fresh. Most people Guage their liking of a restaurant specifically to the fries because it's simple to get right and delicious when correctly done. This location could take some pointers from the Seagoville store. OMG, it's always perfect over there. I might or might not spend my money here again and I really don't recommend this place as there is so much fast food in this area.
Atmosphere: 5
Food: 4
Service: 3
Rude personell and worst costumer service lady that took my order did not speak English soo I order in Spanish and got to the window and she did not have my order down plus she had an attitude and was very rude. Do not come here!
Atmosphere: 1
Food: 1
Service: 1
They forgot my fries and tacos :(
This location is the closest to our house so we sometimes grab a bite to eat from there. I’d say it’s like most other Jacks, this particular location is not always the cleanest, sometimes we’ve visited and found the tables to not be cleared & wiped off. But for the most part it’s acceptable. I really don’t have any other REAL complaints about it.
Kid-friendliness: Kid friendly with kids meals and high chairs
Wheelchair accessibility: Wheelchair accessible parking & seating
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Jack, Tacos 2, Mini Tacos
Ana has excellent best Customer service and very respectful I like how she treats everyone nice. She has very good Customer service they should make her manager.
Atmosphere: 5
Food: 5
Service: 5
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