Nordstrom Ebar Artisan Coffee
5220 Alpha Rd, Dallas
(972) 455-2215
Recent Reviews
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Supposed to be open until 8. They were closed at 7 today. Hours are wrong or they closed early
The smoothies are good, but too small for the price being charged. I know there is an air of luxury as this coffee shop is connected to Nordstroms, but $9 for a small sized drink is too much in my opinion. And then if I am paying this much, I expect the staff to be kind and pleasant, which is not the case here for sure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry Breeze
My first pumpkin spice latte of the season was made by Tiara - she was kind enough to explain the difference between Ebar PSL and other coffee company lattes. This is my new favorite pumpkin spice latte because it has real pumpkin puree and just the right amount of sweetness. Nordstrom got it right yet again!
Atmosphere: 5
Food: 5
Service: 5
I worked here briefly in early 2022. I was brought in by a recruiter because I have worked in a few coffee shops. I was brought in at $16 an hour plus tips and after a month on my day off, the Nordstrom manager came to the EBAR floor an announced to the whole floor that myself and 2 other employees would be receiving a pay cut. I had to find out from other employees and not the eBar manager and not the Nordstrom manager. It was also just an incredibly hostile work environment.Their espresso machine is also poorly taken care of.
Employees are incredibly rude and unprofessional. Refused to make any drink on the menu though it was before closing time. Proceeded to cuss and double down on their refusal when they believed we could no longer hear them. Gross attitudes.
Atmosphere: 1
Food: 1
Service: 1
Chai tea, my favorite, as delicious as always for these Autumn days! Increasingly more expensive, yes, its price has risen a lot.
Atmosphere: 3
Food: 5
Service: 4
Nordstrom member since 2017,, I always go to eBar for coffee and today wanted some water since I was getting hiccups… I did also order a coffee.. but my server Kevin insisted that they only serve bottled water… I mean?Anyways I told him I just want a cup of water but he just pretended that he didn’t know what I was talking about… not expecting this from Nordstrom eBar! Kevin you need to level up ur customer service.. one bottle of water sale is not going to get you anywhere..
The employees at this coffee shop are very unprofessional and rude. I think one looked high working on the job too. You ask as a customer for an iced lavender chai latte and first time around after waiting so long, they gave me a cup of ice water. Then, I told them this wasn’t what I ordered and second time they give me chunky iced mocha (again, this is NOT what I had ordered). I told the lead employee (who looked like an Asian middle aged man with glasses who had taken my order) reminding what I had ordered and he rudely yells at me in front of other customers for THEIR screw up on my order. Not to mention, they charged me $8.50 for this wrong order. Usual price is nearly half that amount. Please do yourselves a favor and stay away from this sloppy coffee shop who they have no customer service skills to show for and ripping customers off. Shame on this coffee shop!
Always a nice shopping experience
Good for a break.
Restaurantji Recommends
Love it
Excellent service
Excellent
Excellent service and decent price. Had two coffees and two waters and sat in front of of the shop.
Fine coffee always
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