Starbucks
13350 Dallas Pkwy Galleria, Dallas
(972) 716-0838
Recent Reviews
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Great service, kind and on time. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
I bought 4 coffee and they prepared 3 very fast and with the ice coffe very slowly… BAD service… should be organized or hiring more people…
Atmosphere: 1
Food: 1
Service: 1
Busy for the Holidays as usual but the whole team is on fire with accurate orders and super polite! I was so pleased to run into Ty she is amazing and runs the store so effectively.
Atmosphere: 5
Food: 5
Service: 5
I have a paralyzed stomach and esophagus so I asked them for water because food was stuck in my throat and the girl taking my order wouldn’t give it to me. I also work at Starbucks so I understand the police, however, I regurgitated inside my mouth afterwards so it’s a little crazy to me that she lacked human decency.
The service here is phenomenal. Aside from their tireless work and dedication to deliver orders steadily and quickly, the staff is overall friendly and professional. I will continue to go out of my way to come specifically to the Starbucks in the galleria for the amazing service they always provide.
Atmosphere: 5
Food: 5
Service: 5
Love this store! Damian, Bri and Cierra were so helpful and kind to me despite it being super busy the food was alittle bit water down like it just came out the freezer but other than that I love how the staff can be so calm and nice while being helpful to us customers
Atmosphere: 4
Food: 4
Service: 5
I’ve been visiting the Starbucks at Galleria Mall every morning for about four months now, and I just want to mention everything I love about this place. The coffee is always excellent — consistent, rich, and perfectly made every time. The staff are incredibly friendly and welcoming; they always treat me more like a friend than just a customer. The manager, Sandra, is especially kind and pays attention to every little detail to make sure every customer leaves happy. What I truly admire is that even when the store is extremely busy, the team always greets everyone with a genuine smile and positive energy. The atmosphere is calm, clean, and well-organized — the perfect place to start the day. I truly appreciate the great service, the positive vibes, and the effort everyone puts in to make this Starbucks special. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Sandra and Ciara is always amazing
Atmosphere: 2
sandra and alicia were amazing!! i had a wonderful experience from start to finish. i’d recommend this starbucks to anyone!! andrew prepared our drinks quickly and efficiently they taste amazing 🤏🏾
Atmosphere: 5
Food: 5
Service: 5
Hey! I just wanted to say that despite how busy it gets and the crazy traffic flow, the employees really do their best to be efficient. I’m not sure how many orders they get, but I did notice some people getting impatient about their drinks. I totally get that if they have a ton of customers, they can only make so many drinks at once. Some people can be rude, but the employees are trying to empathize and work as fast as they can. It’s the mall people. They’re not machines, after all. Just thought I’d share that!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible service. The blonde, taller employee who took my order was very rude and unprofessional — she sighed several times and rolled her eyes. Wish I got her name. Absolutely appalling service. Will never visit again.
Atmosphere: 3
Food: 4
Service: 1
I ordered two cappuccinos, but what I received was just milk with no foam or coffee taste. When I asked for a replacement, the manager was rude and unprofessional. Very poor service at this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Love coming to this Starbucks- everyone is always so friendly. Sam makes great drinks and always has a smile
More Ice, Less Coffee
Atmosphere: 1
Food: 1
Service: 1
They should be concerned about the cleanliness of the tables and chairs, but overall, the place was good.
Atmosphere: 4
Food: 4
Service: 3
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