Starbucks

The customer service is just amazing! Thank you to management and amazing staff for making sure I always feel welcomed!!

Atmosphere: 5

Food: 5

Service: 5

Never order anything from this Starbucks from their Starbucks delivery option. Shows they have food, allows you to pay for it, then don’t refund when don’t actually have it. I’ve lost too much money through this theft. Never again.

This location Drive thru is the slowest waited more than 10 minutes for a coffee.

Drive thru is always one of the slowest in Dallas for ANY fast food or coffee

Atmosphere: 3

Food: 4

Service: 3

I like this plac

Atmosphere: 5

Food: 5

Service: 5

This is the second time I’ve received a cup full of whip cream instead of coffee. Literally 3/4 of my cup was pure whip cream. A total waste of money.

One of the women was unfriendly

Service: 1

I will drive out of my way to order from this Starbucks! My favorite my drinks are always made to my liking! Everyone is always so friendly! I honestly love this location so much!

Atmosphere: 5

Food: 5

Service: 5

It was great. I usually only go to Starbucks one season a year 🎃😁

Atmosphere: 5

Food: 5

Service: 5

I’m visiting Dallas today and had a nice surprise on my order, the staff was very friendly and just made me smile today, I appreciate that!

Atmosphere: 5

Food: 5

Service: 5

Not to be a Karen, but I waited 25mins for an iced coffee…

Atmosphere: 4

Food: 4

Service: 1

August 7th - visit around 10:20 am

I’ve been a loyal Starbucks customer for years, but after today’s experience, I’m questioning why I keep coming back. I placed a mobile order that was supposed to be ready in 11–14 minutes. I waited patiently in the drive-thru line for about 10 minutes, only to be told—without a hint of courtesy—that my order “wasn’t ready” and that I could either *go back around* through the long line or come inside. Not only was that frustrating, but the tone from the woman at the window was unnecessarily rude and dismissive.

To make matters worse, they hadn’t even started making the drink by the time I got to the window. The kicker? By the time I parked, got out, and went inside, the drink was miraculously sitting there—ready to go. So clearly, the issue wasn’t the drink—it was the attitude.

I understand being short-staffed or overwhelmed, but taking it out on customers is unacceptable. Today’s experience was an eye-opener about how far this location has slipped in terms of customer service. I won’t be returning to this Starbucks.

Service: 1

good service on the occasion that I went. Good food also 👍

Food: 4

Service: 4

Great service so early in the a.m.

Atmosphere: 4

Food: 4

Service: 4

Slowest drive-thru ever-hurry up!