Miami Is The Sweetest, So Happy She Was My Barista On My Birthday 💜🥳
Atmosphere: 5
Food: 5
Service: 5
James Christmas
The new single cup machines are awful. They don't taste like drip coffee. It's not the same. They keep making things worse at Starbucks not better. The people here are great.
Atmosphere: 4
Service: 5
BlueJac
The atmosphere is never bad at Starbucks, it's always a good place to relax. The service depends on where you go, usually they serve me well, although some become apathetic compared to the majority. And in food it is simply a matter of taste, coffee is good and any drink is good, but the appetizers or breakfasts are not to my liking, they are not bad, but it is not the appetizer that I crave. Recommendation: Matcha Frappe <3
Atmosphere: 5
Food: 4
Service: 5
Jamei Alvarado
Ordered through the app this morning. Pulled up to the screen said my name. The girl at the window was very rude. A summarization of what I was told will be included. Basically since I used the app i’m suppose to choose drive thru instead of in store. (I was okay with it until this point) then she proceeded to scoldingly tell me that next time if I chose that option i’ll just have to come inside and get my order. I’ve been ordering for years on the app never have I been told to do this, fair. But the attitude I got for something that was an honest mistake is actually crazy. At the end of the day there was only one other car in front of me, no one behind me and i PAID for my order. She doesn’t know my physical conditions, emotional state, etc. Maybe she was having a bad day i’m not sure. It’s just so upsetting because as I mentioned I have been a customer for years and throughout those years it’s been pretty standard and even when my order has been made wrong or i’m told something is out, I accept it because I know how hard it can be for baristas. My suggestion is maybe touch up on the customer service trainings for this location because the verbiage and tone could’ve been better from her part.
Atmosphere: 3
Food: 5
Service: 2
Paula Dodd Barnes
Excellent service! Tried ice coffee for first time!! Love the hazel Nut -was delicious! Thanks -quick service!
Atmosphere: 5
Food: 5
Service: 5
John Sullivan
July 8th 2024 535pm, the young man working the drive through gave us world class service. Promote that man!
Service: 5
Nicole Brooks
The food and drinks were starbucks quality, of course. That's why we come here. But I struggle to go places sometimes and having my service animal helps, although she is stil lesrly in her training and struggles to go out almost as much as I do, although in a different way. But we have to do it so I can live my life and she can get used to being in public. We all know pets are not welcome at restaurants, except service animals, right? Right. Well, I had someone ask if my animal was a service animal as soon as I stepped through the door (never been asked by a starbucks employee before but that's okayz understandable.) And then when we got to the register, not a minute later, someone else asked.. and then, I swear by the look on their face they didn't believe me. I had to go back in at one point while eating outside and the same person looked at me again that way. So, here I am, struggling to be out in public at all, just trying to enjoy a meal with my kid, helping me and my service animal get better about public outings, and I no longer feel welcomed at one of the few places I felt most comfortable taking my service animal. I haven't even tried other places yet because of this exact anxiety and yet this is the first starbucks location we've visited the past 2 months that has made me feel this way. If it wasn't illegal, I'm sure that employee would've asked me for the documentation.
Atmosphere: 4
Food: 5
Service: 4
Joshua Gamble
Most of the staff were extremely kind and helpful during the power outages last week. It was a great place to hang out and relax while my power was out, and I had no AC. The only problems I had over multiple days were one staff member being very rude and dismissive and that they burnt my breakfast sandwich and mixed up one of my drinks. But the food and drink issues were understandable since it was so consistently busy.
Atmosphere: 4
Food: 4
Service: 5
Dora Slover
Don't drink caffeine products..
Mary Jane
Normally go inside but daughter took me to the drive thru today and I must say?? Sarah has to be the most amazing barista ever!! She was like sunshine at the window, simply awesome and made our entire day! Kudos to you my lady!
I absolutely love coming to this location! All the staff are so kind and hardworking! Y'all are the best ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Madeline Christensen
I had just arrived to this Starbucks around 6:30 am. When I walked up to the entrance there was an employee getting a young kitten out of her car"s engine compartment. The kitten was wedge in the back engine area, and we could not get to it. The kitten was frightened and would not come out. After about 30 minutes of trying to feed it and cousk it out, the young lady called her boyfriend to come and help.. After he arrived he took the under carriage off the car and freed the kitten. This young lady then found a friend that was interested in taking the kitten home. Thank goodness for this young sweet girl and all her kindness. Just another day at Starbucks !!!!!
Atmosphere: 5
Food: 5
Service: 5
David Local Guider
My recent visit to Starbucks left much to be desired, particularly in terms of service and drink quality. Unfortunately, my coffee order was prepared incorrectly, and while the staff attempted to rectify the mistake, their approach was not satisfactory. When I requested a different substitute, I was surprised to be asked to pay for it. This kind of business practice does not align with expectations of great service. Additionally, I found the interaction with the staff to be confrontational rather than focused on resolving the issue or providing excellent customer service. Moving forward, I hope Starbucks located this store prioritizes improving their service and ensuring consistent drink quality to enhance customer experiences.
Atmosphere: 5
Food: 1
Service: 1
David D
My recent visit to Starbucks left much to be desired, particularly in terms of service and drink quality. Unfortunately, my coffee order was prepared incorrectly, and while the staff attempted to rectify the mistake, their approach was not satisfactory. When I requested a different substitute, I was surprised to be asked to pay for it. This kind of business practice does not align with expectations of great service. Additionally, I found the interaction with the staff to be confrontational rather than focused on resolving the issue or providing excellent customer service. Moving forward, I hope Starbucks located this store prioritizes improving their service and ensuring consistent drink quality to enhance customer experiences.
Atmosphere: 5
Food: 1
Service: 1
Alin Saenz
Slowest Starbucks I have ever been to and I go to one everyday.. employees are not kind and very irritable, probably overworked.
Miami Is The Sweetest, So Happy She Was My Barista On My Birthday 💜🥳
Atmosphere: 5
Food: 5
Service: 5
The new single cup machines are awful. They don't taste like drip coffee. It's not the same. They keep making things worse at Starbucks not better. The people here are great.
Atmosphere: 4
Service: 5
The atmosphere is never bad at Starbucks, it's always a good place to relax. The service depends on where you go, usually they serve me well, although some become apathetic compared to the majority.
And in food it is simply a matter of taste, coffee is good and any drink is good, but the appetizers or breakfasts are not to my liking, they are not bad, but it is not the appetizer that I crave.
Recommendation: Matcha Frappe <3
Atmosphere: 5
Food: 4
Service: 5
Ordered through the app this morning. Pulled up to the screen said my name. The girl at the window was very rude. A summarization of what I was told will be included. Basically since I used the app i’m suppose to choose drive thru instead of in store. (I was okay with it until this point) then she proceeded to scoldingly tell me that next time if I chose that option i’ll just have to come inside and get my order. I’ve been ordering for years on the app never have I been told to do this, fair. But the attitude I got for something that was an honest mistake is actually crazy. At the end of the day there was only one other car in front of me, no one behind me and i PAID for my order. She doesn’t know my physical conditions, emotional state, etc. Maybe she was having a bad day i’m not sure. It’s just so upsetting because as I mentioned I have been a customer for years and throughout those years it’s been pretty standard and even when my order has been made wrong or i’m told something is out, I accept it because I know how hard it can be for baristas. My suggestion is maybe touch up on the customer service trainings for this location because the verbiage and tone could’ve been better from her part.
Atmosphere: 3
Food: 5
Service: 2
Excellent service! Tried ice coffee for first time!! Love the hazel Nut -was delicious! Thanks -quick service!
Atmosphere: 5
Food: 5
Service: 5
July 8th 2024 535pm, the young man working the drive through gave us world class service. Promote that man!
Service: 5
The food and drinks were starbucks quality, of course. That's why we come here. But I struggle to go places sometimes and having my service animal helps, although she is stil lesrly in her training and struggles to go out almost as much as I do, although in a different way. But we have to do it so I can live my life and she can get used to being in public.
We all know pets are not welcome at restaurants, except service animals, right? Right. Well, I had someone ask if my animal was a service animal as soon as I stepped through the door (never been asked by a starbucks employee before but that's okayz understandable.) And then when we got to the register, not a minute later, someone else asked.. and then, I swear by the look on their face they didn't believe me. I had to go back in at one point while eating outside and the same person looked at me again that way. So, here I am, struggling to be out in public at all, just trying to enjoy a meal with my kid, helping me and my service animal get better about public outings, and I no longer feel welcomed at one of the few places I felt most comfortable taking my service animal. I haven't even tried other places yet because of this exact anxiety and yet this is the first starbucks location we've visited the past 2 months that has made me feel this way. If it wasn't illegal, I'm sure that employee would've asked me for the documentation.
Atmosphere: 4
Food: 5
Service: 4
Most of the staff were extremely kind and helpful during the power outages last week. It was a great place to hang out and relax while my power was out, and I had no AC. The only problems I had over multiple days were one staff member being very rude and dismissive and that they burnt my breakfast sandwich and mixed up one of my drinks. But the food and drink issues were understandable since it was so consistently busy.
Atmosphere: 4
Food: 4
Service: 5
Don't drink caffeine products..
Normally go inside but daughter took me to the drive thru today and I must say?? Sarah has to be the most amazing barista ever!! She was like sunshine at the window, simply awesome and made our entire day! Kudos to you my lady!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I absolutely love coming to this location! All the staff are so kind and hardworking! Y'all are the best ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I had just arrived to this Starbucks around 6:30 am. When I walked up to the entrance there was an employee getting a young kitten out of her car"s engine compartment. The kitten was wedge in the back engine area, and we could not get to it. The kitten was frightened and would not come out. After about 30 minutes of trying to feed it and cousk it out, the young lady called her boyfriend to come and help.. After he arrived he took the under carriage off the car and freed the kitten. This young lady then found a friend that was interested in taking the kitten home. Thank goodness for this young sweet girl and all her kindness. Just another day at Starbucks !!!!!
Atmosphere: 5
Food: 5
Service: 5
My recent visit to Starbucks left much to be desired, particularly in terms of service and drink quality. Unfortunately, my coffee order was prepared incorrectly, and while the staff attempted to rectify the mistake, their approach was not satisfactory. When I requested a different substitute, I was surprised to be asked to pay for it. This kind of business practice does not align with expectations of great service. Additionally, I found the interaction with the staff to be confrontational rather than focused on resolving the issue or providing excellent customer service. Moving forward, I hope Starbucks located this store prioritizes improving their service and ensuring consistent drink quality to enhance customer experiences.
Atmosphere: 5
Food: 1
Service: 1
My recent visit to Starbucks left much to be desired, particularly in terms of service and drink quality. Unfortunately, my coffee order was prepared incorrectly, and while the staff attempted to rectify the mistake, their approach was not satisfactory. When I requested a different substitute, I was surprised to be asked to pay for it. This kind of business practice does not align with expectations of great service. Additionally, I found the interaction with the staff to be confrontational rather than focused on resolving the issue or providing excellent customer service. Moving forward, I hope Starbucks located this store prioritizes improving their service and ensuring consistent drink quality to enhance customer experiences.
Atmosphere: 5
Food: 1
Service: 1
Slowest Starbucks I have ever been to and I go to one everyday.. employees are not kind and very irritable, probably overworked.
Service: 1
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