Sushi Sakana Uptown Dallas

My experience at Sushi Sakana was mixed. The table service was good—our waitress was kind, attentive, and kept our drinks refilled throughout the meal.

We ordered the Tempura Appetizer, Ahi Tower, Geisha Roll, Wild Alaskan Roll, a 3-piece hand roll, and the Bulgogi dish. Overall, the food was decent. I especially enjoyed the tempura and the Ahi Tower with salmon.

However, there were a couple of disappointments. One of the hand rolls listed as “Real Crab” on the receipt appeared to contain imitation crab. While I don’t necessarily have an issue with imitation crab being used, labeling it as “Real Crab” feels misleading.

The bigger issue was the Geisha Roll. Based on both the menu description and photo, we expected a rice-less roll wrapped in salmon. Instead, the roll was wrapped in soy paper (which was not mentioned in the description) and topped with salmon. The proportions were also heavily skewed toward the crab mixture, with very little avocado or egg. Visually and texturally, it was quite different from what was advertised. I tried a piece hoping it would taste better than it looked, but it simply wasn’t what I expected. We politely informed our waitress that the roll was not as described and returned it.

What turned a minor food disappointment into a negative experience was what happened afterward. Once the roll was taken back, the sushi chefs openly complained about us in Korean, apparently assuming we wouldn’t understand what they were saying. In a quality restaurant, customer feedback should be handled professionally. If there was confusion about why the item was returned, I would have appreciated someone asking for clarification rather than making negative comments within earshot of customers.

The service from our waitress was excellent, but the inaccurate menu description and the unprofessional reaction to feedback left a poor impression overall.

Atmosphere: 1

Food: 2

Service: 4

Everything was amazing i went last week there wasn’t a single thing i didn’t enjoy the service was also quality

Atmosphere: 5

Food: 5

Service: 5

Great food and atmosphere, would recommend

Atmosphere: 5

Food: 5

Service: 5

Ordered take out. Sushi sakana was 10/10. My boyfriend and I live in the area and wanted to try. SO GOOD! The Wild Alaskan was my fav. My boyfriend enjoyed the rice-less rolls; especially the Spicy Kiss. All the fish was so fresh. Portion were bigger than expected. We will def order again. New fav sushi spot in the area!

Food: 5

Service: 5

We eat here 3-4 times a month and have been doing this for a long time. What is impressive is the quality and consistency of all items. The staff are super friendly. One of the best sushi places to eat in plano.

Atmosphere: 5

Food: 5

Service: 5

Love this place! Definitely go for the Toro and Wagyu :)

Atmosphere: 5

Food: 5

Service: 5

regular sushi prices at lunch by the piece are insane for what they are and not listed on the menu. Its about $38 for 8 pcs of salmon sushi, but their lunch or set prices are great. Really doesnt make sense.

Atmosphere: 3

Food: 3

Service: 3

Really really good and fresh! I ordered the Spider roll w/ real snow crab and wow ! Very flavorful! Didn’t make it home !

Atmosphere: 5

Food: 5

Service: 5

Highly recommend the Spicy Tuna Roll! Delicious!

Great selections, very good food!

Atmosphere: 5

Food: 5

Service: 5

Sushi was decent

Atmosphere: 5

Food: 2

Service: 5

Sushi was pretty good, music was really loud.

Atmosphere: 3

Food: 5

Service: 4

This place has very great amazing Japanese food, bento box meal was interesting and so delicious, and ate one of the best sushi I ever ate. This cuisine is very worth a try.

Atmosphere: 5

Food: 5

Service: 5

Placed order on Uber eats 9:20PM. Restaurant accepted the order, got a delivery guy assigned and I waited until 10:10 to know the order was never completed 🙄. I had to manually do it myself through the customer service.

Service: 2

This place is a gem! Great service and great food. They also have a delicious happy hour too. So happy we have an awesome sushi spot to walk to! Their brussel sprouts in their happy hour are the best!