1827 Greenville Ave, Dallas
How can you serve fast food and take 20-25 minutes? Worst taco cabana ever! Simple breakfast tacos should not take this long! Got to the drive through at 6:25am they finally took my order at 6:31 and 15 minutes after that got my food! Come on!!! That's horrible!
I've received the wrong order two out of two times in the last month. It shouldn't be difficult to get a brisket taco correct when it is on the menu. When I called (twice) to address with a manager, no one picked up.
We stopped going here a few years ago. Now I remember why. We were there about 6:00 yesterday. Only a few other people in the restaurant. They had no strawberry margaritas and only two types of draft beer? When our food was brought to us, they didn't send the drinks, then came back to tell us the regular margaritas weren't frozen. The trash in the cans was overflowing - again, there were maybe 4 people in the restaurant. Go literally anywhere else on Greenville.
Service is important to them. The people there are extremely friendly and the service is fast.
Slowest service EVER. Sat in the drive through line for 30 minutes this morning. They basically sell tacos for breakfast, so I don't understand why it would take this long. They are open 24 hours a day, but it looks like the staff didn't start preparing any breakfast items until 8:15 so we waited SO LONG. Don't come here if you don't have a lot of time. It's not worth it.
I used to love the 12 for 12 breakfast burritos, but it was discontinued.
I feel so bad for the associates!! They only have 2 people working!! They have the inside the drive through and have to prepare the food!! Idk why the management/owners do not set them up for better success!! Guests take their hanger out on them, but honestly that is not enough people!
Finally done right brisket bowls!! I never mind the wait if it's don't right!! The staff was nice as usual this time of the night. The lady at the window was the nicest.
Okay so this was the first time I've gone to Taco Cabana, and I was expecting great things from all of the feedback I've received from friends that go there. The server didn't even know the menu, and the person who brought us our food didn't even give us utensils to eat with.. Despite all of that the food was very very very good, and it was happy hour so I got a pitcher of beer (very small) for a good price $6. If the customer service was better I would've given a 5 star rating.
I love Taco Cabana, but this location seems to struggle more than the norm. Our orders are frequently incorrect in the drive-thru, wait times longer than average, and oftentimes while ordering inside it seems I have to remind them to man the cash register. The food is great though, and it’s down the street, so we keep coming back. I just make sure to always double check my order before taking off down the road :)
The staff and food here are both equally as bad. They never get the order right and the food is HORRIBLE!! It is also very dirty in the dining area so I can only imagine what the kitchen looks like. Taco Cabana was a decent place years ago...but they will soon be a memory with the quality they produce now. STAY AWAY!!! And I have been back 3 times to see if there were any good changes...there weren't.
COMPLETE trash of a restaurant! I ONLY went here yet again because it's literally right next door to my house and I was starving. And the new buffalo chicken items look somewhat good. However - I was asked at the window if regular queso would be okay instead of the buffalo queso because they didn't have any buffalo queso made up. I went home and poured an ounce of Frank's Wing Sauce into the queso they gave me and voila'! This is a disgusting, horrible Taco Cabana. DO NOT VISIT THIS TACO CABANA.....it's absolutely horrible!!!!!!
Was charged 17$ for a quesadilla and small side of queso and drink. Was charged for a large queso. Was given 2$ as a refund and waited for a long time to get it changed. Then went home and the side of sour cream that always comes with a quesadilla was missing and every single piece of chicken was black chewy and crispy. Never going here again.
Placed an order at the drive thru. The person taking the order had an extremely difficult time taking the order. Left and items were missing once I got home. Called and spoke with Reggie who acknowledged that the individual at the window was new and also acknowledged that indeed they forget to give the items to me. Reggie offered to replace the combo, however when I got there he gave me rice and beans in a cup wrapped in foil. No apology. No replacement combo not even a coupon or a free drink. When someone is being trained there should be someone else listening ready to assist when a trainee is having a hard time. Also when someone has to waste time to comeback something extra should be offered. We all know fast food wastes a quite a bit of food. Will not be returning to this location any time soon.
After reading the bad reviews, I almost didn't go in. So glad I did, though. I had a lovely lunch with the mixed fajita taco plate and barracho beans. The staff were friendly and efficient and the food was delicious. My experience couldn't have been better.
We had a really great experience on our last visit. Attentive & friendly staff. Food was delicious. We especially appreciated the manager stopping by our table to ask about our food and if we needed anything, very friendly, think his name was Chris. Will definitely start coming back more often now.
Food was great. Cashier was really friendly. I love their brisket tacos, and i always get extra refried beans because they are awesome! Never disappointed with this location!
Congratulations! I've lived in Dallas since 1997 and I have just had my worst ever Taco Cabana experience. The meat was all tendon. The girl at the window was very sweet. $9.79 for tendon. Shameful
People there are rude. When I called customer service I had to leave a message and NEVER GOT A RESPONSE BACK! We now go to taco joint on mockingbird and Abrams! They are so nice there and know how to take care of their customers!!!
AVOID THIS TACO CABANA! I wish I'd read the one star reviews before I went in here. I'm not going to go on about the poor attitudes of the staff working here. If they had better management and support I'm sure their attitudes would improve. Management are clearly to blame for short staffing and under-resourcing this facility. The owner should lose his franchise. The poor kid who was trying to manage a long line of patrons single handed couldn't help but make mistakes on every order, there was a constant line of people going up to the kitchen staff to ask about their orders. I got mine fairly fast but then realized it was another patron's order with the same number! And his order was completely wrong! I love Taco Cabana, they are the best QSR TexMex around, and the food when it came was up to the TC standard of excellent. BUT the owner of this joint should lose his license for the state of bathrooms alone!
1827 Greenville Ave, Dallas, TX 75206