Great food and no wait but I came on a slower day. I got the beef fried rice and even had some left for the next day!
Atmosphere: 5
Food: 5
Service: 5
Anthony N
Tried to charge me for a vegetable spring roll when I did not request it. The food was bland and it was disgusting
Atmosphere: 1
Food: 1
Service: 1
Elizabeth
Terrible customer service!!! I was doubting going to this place after reading the reviews, but I needed something to eat near my job. I went to pick up an order that I placed online. The lady at the register told me I needed to cancel the entire order and place a new one because only one item was not available. Mind you, I placed this order 2 hours in advance, so the website should have said this item was out. I asked her if she could cancel the entire thing and just forget about it, but she told me no, that I needed to cancel it since I was the one who ordered and not her. There was no link the emailed receipt for me to track my order, so I couldn’t cancel online. I called 3 times and NOBODY answered me. This isn’t fair to me or others at all. I demand my money back ASAP!!! Now I know to never order from this place again, no matter how hungry I am!
Service: 1
Preiti Sharma
Zero stars. Absolutely horrible food and NO customer service. Rude and dismissive staff. Believe the other bad reviews!
The veggies and glass noodles for the Pad Thai we ordered had been sitting out all day and were spoilt. One bite and my daughter spit the baby corn out. I had another bite to confirm the noodles didn’t taste right, the baby corn was especially rancid.
Two bites is all we had - but imagine being told that you’re claiming a refund after eating all of the food in front of your teens! Unbelievable. Riled me up so bad I opened the box and showed them the full box. But they showed me a scribbled policy saying no refunds. I said make me a fried rice instead then, they refused. They insisted on giving me another Pad Thai of the same spoilt glass noodles/veggies.
I greatly regretted leaving a $3 tip for picking my own food from the counter and then being told the food was fine. For real. I trashed the food in disgust.
I could not believe they’re seeing a full box of food and the supposed manager is claiming we ate it and are complaining. Very triggering.
Atmosphere: 1
Service: 1
Melissa
Food is great but i think they should have a bell at the front so that guests can ring when they're in the back... on their phones by the way... ive been here a couple of times and its always the same thing. theyre always in the back just on their phones and customers at the front for 10 minutes just waiting. so unprofessional
heith patel
Unprofessional and untrained cook and employees. They don’t know how to cook & Oily food .
Atmosphere: 1
Food: 1
Service: 1
Parth Pandit
I had a couple of bad experiences with this place, especially how they treat customers. They are very rigid about how they prepare their dishes and not ready to make even a small change. They offer different Thai curries at the same rate with option of either tofu or vegetable. However, they are not flexible to make a dish with half tofu and half vegetable even though it does not cost them any more as they both are same priced. Upon insisting more, they agreed to do it with 25% more cost, which was totally illogical and unreasonable. No wonder why they have worst rating as a restaurant. They are okay to lose business and customers like me forever than being a little flexible in their approach. Their food is not bad, but I don't find it worth with such anti-customer attitude and arrogance.
Atmosphere: 2
Food: 3
Service: 1
Meryem berg
I had one of the worst dining experiences at this place. From the moment I walked in, the staff were extremely rude and dismissive, showing no interest in providing even basic customer service. Things only got worse when the food arrived the smell alone was unbearable. The beef, in particular, had such a strong, unpleasant odor that it was inedible and raised serious concerns about freshness and quality. I couldn’t bring myself to eat it. No one should have to pay for food that smells spoiled or deal with such unprofessional service. I absolutely do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Berenice Lizardi
Food was OK, but the service was horrible!!!! The lady that gave me my order was extremely rude. She should not work there. She gave me my drink fully dirty, and I asked her nicely to give me a clean cup. She slammed the cup to the trash and threw me a new one. Then kept slamming things in the dinning area around me. Thennn she started cleaning the floor while I was eating and I felt dirt and trash around me and my legs. I thought it was rude and unprofessional!!!!
Worst experience, unhealthy food, very oily, over cooked, too much soy sauce almost 10oz in your food bowl. Not authentic at all. You better stay away from this store, waste of money.
Great food and no wait but I came on a slower day. I got the beef fried rice and even had some left for the next day!
Atmosphere: 5
Food: 5
Service: 5
Tried to charge me for a vegetable spring roll when I did not request it. The food was bland and it was disgusting
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service!!! I was doubting going to this place after reading the reviews, but I needed something to eat near my job. I went to pick up an order that I placed online. The lady at the register told me I needed to cancel the entire order and place a new one because only one item was not available. Mind you, I placed this order 2 hours in advance, so the website should have said this item was out. I asked her if she could cancel the entire thing and just forget about it, but she told me no, that I needed to cancel it since I was the one who ordered and not her. There was no link the emailed receipt for me to track my order, so I couldn’t cancel online. I called 3 times and NOBODY answered me. This isn’t fair to me or others at all. I demand my money back ASAP!!! Now I know to never order from this place again, no matter how hungry I am!
Service: 1
Zero stars. Absolutely horrible food and NO customer service. Rude and dismissive staff.
Believe the other bad reviews!
The veggies and glass noodles for the Pad Thai we ordered had been sitting out all day and were spoilt. One bite and my daughter spit the baby corn out. I had another bite to confirm the noodles didn’t taste right, the baby corn was especially rancid.
Two bites is all we had - but imagine being told that you’re claiming a refund after eating all of the food in front of your teens! Unbelievable. Riled me up so bad I opened the box and showed them the full box. But they showed me a scribbled policy saying no refunds. I said make me a fried rice instead then, they refused. They insisted on giving me another Pad Thai of the same spoilt glass noodles/veggies.
I greatly regretted leaving a $3 tip for picking my own food from the counter and then being told the food was fine. For real. I trashed the food in disgust.
I could not believe they’re seeing a full box of food and the supposed manager is claiming we ate it and are complaining. Very triggering.
Atmosphere: 1
Service: 1
Food is great but i think they should have a bell at the front so that guests can ring when they're in the back... on their phones by the way... ive been here a couple of times and its always the same thing. theyre always in the back just on their phones and customers at the front for 10 minutes just waiting. so unprofessional
Unprofessional and untrained cook and employees. They don’t know how to cook & Oily food .
Atmosphere: 1
Food: 1
Service: 1
I had a couple of bad experiences with this place, especially how they treat customers. They are very rigid about how they prepare their dishes and not ready to make even a small change. They offer different Thai curries at the same rate with option of either tofu or vegetable. However, they are not flexible to make a dish with half tofu and half vegetable even though it does not cost them any more as they both are same priced. Upon insisting more, they agreed to do it with 25% more cost, which was totally illogical and unreasonable. No wonder why they have worst rating as a restaurant. They are okay to lose business and customers like me forever than being a little flexible in their approach. Their food is not bad, but I don't find it worth with such anti-customer attitude and arrogance.
Atmosphere: 2
Food: 3
Service: 1
I had one of the worst dining experiences at this place. From the moment I walked in, the staff were extremely rude and dismissive, showing no interest in providing even basic customer service. Things only got worse when the food arrived the smell alone was unbearable. The beef, in particular, had such a strong, unpleasant odor that it was inedible and raised serious concerns about freshness and quality. I couldn’t bring myself to eat it. No one should have to pay for food that smells spoiled or deal with such unprofessional service. I absolutely do not recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Food was OK, but the service was horrible!!!!
The lady that gave me my order was extremely rude. She should not work there.
She gave me my drink fully dirty, and I asked her nicely to give me a clean cup. She slammed the cup to the trash and threw me a new one.
Then kept slamming things in the dinning area around me. Thennn she started cleaning the floor while I was eating and I felt dirt and trash around me and my legs. I thought it was rude and unprofessional!!!!
Food: 5
Service: 1
Undercooked, the worst Thai food I have ever had.
Restaurantji Recommends
They charge for an extra fork... lol
IT WAS AMAZING🤤🤤
Worst experience, unhealthy food, very oily, over cooked, too much soy sauce almost 10oz in your food bowl. Not authentic at all. You better stay away from this store, waste of money.
Easy to order for travelers.
My stomach is funny after eating the curry
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