Wendy's

Name: Wendy's
Address: 2241 W Northwest Hwy, Dallas, Texas, 75220, US
Telephone: (214) 295-9381
Price range: $
Rating: 3.1

$ • Fast Food, Burgers

Hours:
2241 W Northwest Hwy, Dallas
(214) 295-9381

Menu Order Online

About Wendy's

Wendy's, a popular fast-food restaurant, has received mixed reviews from customers in the Dallas area. The location visited was quite busy, with a long drive-thru line stretching out to the street. However, the manager, Andres, was praised for his exceptional customer service and professionalism.

Andres was noted for his helpful knowledge of the menu, his attentiveness to each customer, and his ability to handle a rude customer with calmness and sincerity. He went above and beyond, thanking each customer personally and wishing them a good day. This level of service is rare in the food industry and makes Andres a valuable asset to the company.

While one customer had a slightly negative experience with the quality of the burgers, the overall consensus is that this Wendy's location is above average in terms of food quality and quantity. The mobile ordering process was also praised for its efficiency, with orders being ready within 5-7 minutes of placement.

The restaurant is described as kid-friendly, with a staff that enjoys giving attention to the little ones. Parking and wheelchair accessibility are also noted as readily available.

Overall, Wendy's in the Dallas area seems to offer a consistently good dining experience, with exceptional customer service from the manager, Andres, being a standout feature.