Wendy's

Name: Wendy's
Address: 2241 W Northwest Hwy, Dallas, Texas, 75220, US
Telephone: (214) 295-9381
Price range: $
Rating: 3.1

$ • Fast Food, Burgers

Hours:
2241 W Northwest Hwy, Dallas
(214) 295-9381

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About Wendy's

Wendy's, a popular fast-food restaurant, has received mixed reviews from customers in the Dallas area. The location often sees a busy atmosphere, with a long drive-thru line that can stretch out to the street. The manager, Andres, has been recognized for his exceptional customer service and professionalism.

Andres is noted for his helpful knowledge of the menu and attentiveness to each customer. He has the ability to handle difficult situations with calmness, making customers feel appreciated. This level of service is rare in the food industry, and it adds to the overall dining experience.

While one customer mentioned a negative experience with the quality of the burgers, the consensus is that this Wendy's location offers above-average food quality and quantity. The mobile ordering process is praised for its efficiency, with orders typically ready within 5-7 minutes of placement. The food service is quick, even late at night, contributing to a positive experience.

The restaurant is described as kid-friendly, with staff who enjoy giving attention to children. However, wheelchair accessibility has been noted as an area that could use improvement. The dining area is usually clean and well-kept, though some customers have expressed concerns about the presence of employees resting in public areas during service hours.

Overall, Wendy's in the Dallas area offers a good dining experience, with Andres's exceptional customer service being a standout feature amid the mixed feedback.