VERY BAD APP SERVICE THEY WILL CANCEL YOUR ORDER AND NOT TELL YOU
I waited a hour
Jason Ramesh
VERY BAD SERVICE THE APP TRACKING DOES NOT WORK THEY WILL CANCEL YOUR ORDER
Nope Nope
TERRIBLE I ORDERED ONLINE AND THEY CANCELED MY ORDER AFTER A HOUR I HAD TO CALL AND THEY SAID THEY CANCELED IT THE APP DOSENT EVEN WORK
Darque Matt3r
Just as they say, better ingredients better pizza. Papa John's is easily the best of the pizza fast food chain. When ordering I recommend tapping the box for extra marinara on your pizza. Their sauce is so delicious.
Denise M
I ordered 2 pizzas, wings, and cheese bread. When I went in to get the order the cheese bread had been completely forgotten so I had to wait, while the rest of my order got cold. Didn’t get any sort of apology or even an acknowledgment of the mistake.
Atmosphere: 1
Food: 3
Service: 1
Sp
Nice clean spot. Fast and accurate food orders with a accurate food pickup with the app. Little to no wait for the pick up. The food was nice and hot.Leah the manager was awesome she was so nice. Definitely will be back. No complains or problems.
Atmosphere: 5
Food: 5
Service: 5
Einstein
$66.00 for two pizzas??? You guy’s lost it and service sucks.
Atmosphere: 1
Food: 1
Service: 1
Allison Burch
Our go-to carry-out pizza place! The stuffed crust and Alfredo sauce are my kid’s favorite
I am writing to express my concerns regarding a recent experience I had with your customer service.
I ordered a pizza that unfortunately did not reach me, prompting me to check the tracking information. Upon discovering the issue, I called the store to address my concerns. The representative who answered my call was unable to provide a resolution, so I requested to speak with a manager. I was placed on hold, and when the next individual came on the line, I was met with an aggressive tone and an accusatory demeanor instead of the assistance I anticipated.
The person identified herself as “Tonya,” claiming to be the district manager. I found her approach to be unprofessional, as she did not offer a proper introduction and dismissed my concerns. When I inquired about the lack of respect in our interaction, she maintained her stance, stating that she was unable to assist me further and would only refund my payment rather than resend my order.
Horrible service!!! Tonya is so unprofessional for manager.
Atmosphere: 1
Food: 1
Service: 1
James Gibbs
By far the worst papa John's I've ever been to ,I walked in and they had loud rap music talking about killing and banging hoes ,I couldn't believe they let that music play all loud while customers are inside waiting for there pizza ,after I finally got my pizza it looked terrible ,half of the bottom was a white hard crust and was just about thin crust and the other half was normal ,I have no idea how it came out like that ,it tasted different then any other Papa John's I've had and just a horrible experience all together ,I'll for sure never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Penni Pringle
Prices were much higher because I had not ordered on line. Couldn’t get the internet from my car so I went to another restaurant.
Atmosphere: 1
Food: 1
Service: 1
Klarissa Matthews
Today March 28 i placed a order through papa johns online order at 4:29 pm i send my Husband and son to pick it up after school they went to ask for my order , and kept on saying it wasn’t ready . when my husband went it had past 40 minutes and asked how long more for the pizza since it always takes them 10 minutes to make a simple delivery pizza . they were lost ! they said that pizza was gone long ago . that they gave it wrong .
so they left pissed .
i called the manger all he said was sorry . he said he didn’t know what happened or anything. no explanations . so i didn’t have no lunch today my hour was done. He didn’t offer me nothing in exchange of THEIR mistake.
instead of being on their phones they need to do better ! pay attention please ..
james chavez
Maybe I walked in at the wrong time but got there as they were discussing issues they had with the last customer and continued as i asked for my pickup order. The issue continued into my order because my wings were not ready as well, even though we got a phone text saying it should have been ready 5 minutes before I got there. The good thing is they figured it out and got me out of there in a timely matter. Hopefully, this was just a fluke, and they handle their business accordingly most of the time.
Good like always
Atmosphere: 5
Food: 5
Service: 5
VERY BAD APP SERVICE THEY WILL CANCEL YOUR ORDER AND NOT TELL YOU
I waited a hour
VERY BAD SERVICE THE APP TRACKING DOES NOT WORK THEY WILL CANCEL YOUR ORDER
TERRIBLE I ORDERED ONLINE AND THEY CANCELED MY ORDER AFTER A HOUR I HAD TO CALL AND THEY SAID THEY CANCELED IT THE APP DOSENT EVEN WORK
Just as they say, better ingredients better pizza. Papa John's is easily the best of the pizza fast food chain. When ordering I recommend tapping the box for extra marinara on your pizza. Their sauce is so delicious.
I ordered 2 pizzas, wings, and cheese bread. When I went in to get the order the cheese bread had been completely forgotten so I had to wait, while the rest of my order got cold. Didn’t get any sort of apology or even an acknowledgment of the mistake.
Atmosphere: 1
Food: 3
Service: 1
Nice clean spot. Fast and accurate food orders with a accurate food pickup with the app. Little to no wait for the pick up. The food was nice and hot.Leah the manager was awesome she was so nice. Definitely will be back. No complains or problems.
Atmosphere: 5
Food: 5
Service: 5
$66.00 for two pizzas??? You guy’s lost it and service sucks.
Atmosphere: 1
Food: 1
Service: 1
Our go-to carry-out pizza place! The stuffed crust and Alfredo sauce are my kid’s favorite
Atmosphere: 5
Food: 5
Service: 5
Pizza is already made correctly.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I am writing to express my concerns regarding a recent experience I had with your customer service.
I ordered a pizza that unfortunately did not reach me, prompting me to check the tracking information. Upon discovering the issue, I called the store to address my concerns. The representative who answered my call was unable to provide a resolution, so I requested to speak with a manager. I was placed on hold, and when the next individual came on the line, I was met with an aggressive tone and an accusatory demeanor instead of the assistance I anticipated.
The person identified herself as “Tonya,” claiming to be the district manager. I found her approach to be unprofessional, as she did not offer a proper introduction and dismissed my concerns. When I inquired about the lack of respect in our interaction, she maintained her stance, stating that she was unable to assist me further and would only refund my payment rather than resend my order.
Horrible service!!! Tonya is so unprofessional for manager.
Atmosphere: 1
Food: 1
Service: 1
By far the worst papa John's I've ever been to ,I walked in and they had loud rap music talking about killing and banging hoes ,I couldn't believe they let that music play all loud while customers are inside waiting for there pizza ,after I finally got my pizza it looked terrible ,half of the bottom was a white hard crust and was just about thin crust and the other half was normal ,I have no idea how it came out like that ,it tasted different then any other Papa John's I've had and just a horrible experience all together ,I'll for sure never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Prices were much higher because I had not ordered on line. Couldn’t get the internet from my car so I went to another restaurant.
Atmosphere: 1
Food: 1
Service: 1
Today March 28 i placed a order through papa johns online order at 4:29 pm i send my Husband and son to pick it up after school they went to ask for my order , and kept on saying it wasn’t ready . when my husband went it had past 40
minutes and asked how long more for the pizza since it always takes them 10 minutes to make a simple delivery pizza . they were lost ! they said that pizza was gone long ago . that they gave it wrong .
so they left pissed .
i called the manger all he said was sorry . he said he didn’t know what happened or
anything. no explanations .
so i didn’t have no lunch today my hour was done.
He didn’t offer me nothing in exchange of THEIR mistake.
instead of
being on their phones they need to do better !
pay attention please ..
Maybe I walked in at the wrong time but got there as they were discussing issues they had with the last customer and continued as i asked for my pickup order. The issue continued into my order because my wings were not ready as well, even though we got a phone text saying it should have been ready 5 minutes before I got there. The good thing is they figured it out and got me out of there in a timely matter. Hopefully, this was just a fluke, and they handle their business accordingly most of the time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Meat Pizza
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