$66.00 for two pizzas??? You guy’s lost it and service sucks.
Atmosphere: 1
Food: 1
Service: 1
Allison Burch
Our go-to carry-out pizza place! The stuffed crust and Alfredo sauce are my kid’s favorite
Atmosphere: 5
Food: 5
Service: 5
Cameron Leger
Pizza is already made correctly.
Atmosphere: 4
Food: 5
Service: 5
Ashley Garcia
I am writing to express my concerns regarding a recent experience I had with your customer service.
I ordered a pizza that unfortunately did not reach me, prompting me to check the tracking information. Upon discovering the issue, I called the store to address my concerns. The representative who answered my call was unable to provide a resolution, so I requested to speak with a manager. I was placed on hold, and when the next individual came on the line, I was met with an aggressive tone and an accusatory demeanor instead of the assistance I anticipated.
The person identified herself as “Tonya,” claiming to be the district manager. I found her approach to be unprofessional, as she did not offer a proper introduction and dismissed my concerns. When I inquired about the lack of respect in our interaction, she maintained her stance, stating that she was unable to assist me further and would only refund my payment rather than resend my order.
Horrible service!!! Tonya is so unprofessional for manager.
Atmosphere: 1
Food: 1
Service: 1
James Gibbs
By far the worst papa John's I've ever been to ,I walked in and they had loud rap music talking about killing and banging hoes ,I couldn't believe they let that music play all loud while customers are inside waiting for there pizza ,after I finally got my pizza it looked terrible ,half of the bottom was a white hard crust and was just about thin crust and the other half was normal ,I have no idea how it came out like that ,it tasted different then any other Papa John's I've had and just a horrible experience all together ,I'll for sure never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Penni Pringle
Prices were much higher because I had not ordered on line. Couldn’t get the internet from my car so I went to another restaurant.
Atmosphere: 1
Food: 1
Service: 1
Klarissa Matthews
Today March 28 i placed a order through papa johns online order at 4:29 pm i send my Husband and son to pick it up after school they went to ask for my order , and kept on saying it wasn’t ready . when my husband went it had past 40 minutes and asked how long more for the pizza since it always takes them 10 minutes to make a simple delivery pizza . they were lost ! they said that pizza was gone long ago . that they gave it wrong .
so they left pissed .
i called the manger all he said was sorry . he said he didn’t know what happened or anything. no explanations . so i didn’t have no lunch today my hour was done. He didn’t offer me nothing in exchange of THEIR mistake.
instead of being on their phones they need to do better ! pay attention please ..
james chavez
Maybe I walked in at the wrong time but got there as they were discussing issues they had with the last customer and continued as i asked for my pickup order. The issue continued into my order because my wings were not ready as well, even though we got a phone text saying it should have been ready 5 minutes before I got there. The good thing is they figured it out and got me out of there in a timely matter. Hopefully, this was just a fluke, and they handle their business accordingly most of the time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Meat Pizza
Kevin
Last few times we've ordered they have SKIMPED on our toppings. I decided to try them again. I wish I would've taken a picture of it. The Sausage and Pepperoni Pizza almost looked like a Cheese Pizza. Probably the last time I'll patronize this location.
Atmosphere: 2
Food: 2
Service: 2
Juanita
It took over 2 hours from order time to delivery. My husband sent the cold pizzas back with the driver. The driver was very rude (despite the generous tip we left) and even scolded my husband for not ordering earlier in the day (I have this on camera) I attempted to call the store several times and would always get hung up on. I do hope I get a timely refund that I do not have to fight for. I left a complaint through the website and asked to be contacted through email and the store called me, it was the same manager that wanted to argue. The manager stated we would be getting a refund and hung up. Why bother leaving a complaint through the website if they are just going to have the manager from the store call and if the store already has my number why didn't they call or email to let me know delivery was going to take over an hour? The entire situation was handled very poorly. If you call the customer service number they will just have the store manager, that just argued with me, told me to plan better by ordering sooner in the day and gave me a hard time, call me back. What's the point in that?
Great pizza! The high prices are helped when I can you a coupon.
Atmosphere: 3
Food: 4
Service: 3
K W (Xeroo Cool)
Gotta love a pizza that's been slammed around the deliver drivers car.
Food: 2
Service: 2
Cale Jacobsen
Terrible service, took nearly two hours for the pizza to be ready, store was also gross on the inside. Pizza was very good and hot though
Atmosphere: 1
Food: 4
Service: 1
Yessenia Benitez
Friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Matt Smith
This place is disgusting. Had to ask for a refund tonight after watching people handling cash and answering the phone without washing their hands. Literally touching the pizza bare handed right after. Also had a hair in my pizza. Employees walking around eating while making pizza. Gross.
$66.00 for two pizzas??? You guy’s lost it and service sucks.
Atmosphere: 1
Food: 1
Service: 1
Our go-to carry-out pizza place! The stuffed crust and Alfredo sauce are my kid’s favorite
Atmosphere: 5
Food: 5
Service: 5
Pizza is already made correctly.
Atmosphere: 4
Food: 5
Service: 5
I am writing to express my concerns regarding a recent experience I had with your customer service.
I ordered a pizza that unfortunately did not reach me, prompting me to check the tracking information. Upon discovering the issue, I called the store to address my concerns. The representative who answered my call was unable to provide a resolution, so I requested to speak with a manager. I was placed on hold, and when the next individual came on the line, I was met with an aggressive tone and an accusatory demeanor instead of the assistance I anticipated.
The person identified herself as “Tonya,” claiming to be the district manager. I found her approach to be unprofessional, as she did not offer a proper introduction and dismissed my concerns. When I inquired about the lack of respect in our interaction, she maintained her stance, stating that she was unable to assist me further and would only refund my payment rather than resend my order.
Horrible service!!! Tonya is so unprofessional for manager.
Atmosphere: 1
Food: 1
Service: 1
By far the worst papa John's I've ever been to ,I walked in and they had loud rap music talking about killing and banging hoes ,I couldn't believe they let that music play all loud while customers are inside waiting for there pizza ,after I finally got my pizza it looked terrible ,half of the bottom was a white hard crust and was just about thin crust and the other half was normal ,I have no idea how it came out like that ,it tasted different then any other Papa John's I've had and just a horrible experience all together ,I'll for sure never order from this location again.
Atmosphere: 1
Food: 1
Service: 1
Prices were much higher because I had not ordered on line. Couldn’t get the internet from my car so I went to another restaurant.
Atmosphere: 1
Food: 1
Service: 1
Today March 28 i placed a order through papa johns online order at 4:29 pm i send my Husband and son to pick it up after school they went to ask for my order , and kept on saying it wasn’t ready . when my husband went it had past 40
minutes and asked how long more for the pizza since it always takes them 10 minutes to make a simple delivery pizza . they were lost ! they said that pizza was gone long ago . that they gave it wrong .
so they left pissed .
i called the manger all he said was sorry . he said he didn’t know what happened or
anything. no explanations .
so i didn’t have no lunch today my hour was done.
He didn’t offer me nothing in exchange of THEIR mistake.
instead of
being on their phones they need to do better !
pay attention please ..
Maybe I walked in at the wrong time but got there as they were discussing issues they had with the last customer and continued as i asked for my pickup order. The issue continued into my order because my wings were not ready as well, even though we got a phone text saying it should have been ready 5 minutes before I got there. The good thing is they figured it out and got me out of there in a timely matter. Hopefully, this was just a fluke, and they handle their business accordingly most of the time.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Meat Pizza
Last few times we've ordered they have SKIMPED on our toppings. I decided to try them again. I wish I would've taken a picture of it. The Sausage and Pepperoni Pizza almost looked like a Cheese Pizza. Probably the last time I'll patronize this location.
Atmosphere: 2
Food: 2
Service: 2
It took over 2 hours from order time to delivery. My husband sent the cold pizzas back with the driver. The driver was very rude (despite the generous tip we left) and even scolded my husband for not ordering earlier in the day (I have this on camera) I attempted to call the store several times and would always get hung up on. I do hope I get a timely refund that I do not have to fight for. I left a complaint through the website and asked to be contacted through email and the store called me, it was the same manager that wanted to argue. The manager stated we would be getting a refund and hung up. Why bother leaving a complaint through the website if they are just going to have the manager from the store call and if the store already has my number why didn't they call or email to let me know delivery was going to take over an hour? The entire situation was handled very poorly. If you call the customer service number they will just have the store manager, that just argued with me, told me to plan better by ordering sooner in the day and gave me a hard time, call me back. What's the point in that?
Service: 1
Restaurantji Recommends
Great pizza! The high prices are helped when I can you a coupon.
Atmosphere: 3
Food: 4
Service: 3
Gotta love a pizza that's been slammed around the deliver drivers car.
Food: 2
Service: 2
Terrible service, took nearly two hours for the pizza to be ready, store was also gross on the inside. Pizza was very good and hot though
Atmosphere: 1
Food: 4
Service: 1
Friendly workers.
Atmosphere: 5
Food: 5
Service: 5
This place is disgusting. Had to ask for a refund tonight after watching people handling cash and answering the phone without washing their hands. Literally touching the pizza bare handed right after. Also had a hair in my pizza. Employees walking around eating while making pizza. Gross.
Atmosphere: 1
Food: 1
Service: 1
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