The only reason I'm giving this one star is because the service is almost good. I say almost good because they never came to check on us to see if everything was good. The food here is completely inedible. The shredded beef is so greasy it's disgusting. The cheese, tomato, ranch dressing have absolutely no flavor. My wife's meal was equally inedible. We finished our drinks and left. I don't know how a place like this manages to stay in business. I don't think Gordon Ramsey could save this restaurant. It's beyond horrible.
Carol Andersen
The only thing that could make this better is if I could walk to them!!!!
Th only reason why I'd like to share my opinion is to alert others about their 'twist" on the Machacado Con Huevo (don't get it) apparently someone in their kitchen management team decided that they prepare the famous Mexican northern dish using Fajita meat. Sacrilegious if you ask me.When I questioned it, the response from the waiter was pretty much "this is how is made here"> Good quality food tho and presentation was decent but again, big despoilment on the Machacado.
Atmosphere: 3
Food: 3
Service: 3
Angela Gamboa
Terrible service. Decent food.
Atmosphere: 4
Food: 4
Service: 1
Xxx Xxx
I'm a regular there. Always good food and great service at Flores.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Taco
Joel High
I want to start off by saying I absolutely love the food at Flores. I worked as a waiter at the old Lakeway location in late 2000s and still rave about the food and top shelf margaritas. My review is regarding the experience we had with my family.Yesterday was my 40th birthday. Every time we go visit my family, we drive by the Lakeway location on our way to Dripping Springs. I’ve been telling my girlfriend numerous times how much I like Flores and wanted to treat her to it. For my birthday, since we were celebrating with family, I suggested we go to the Dripping Springs location because it’s right around the corner from their home.We got introduced to our waiter which I can’t remember if he told us his name or not. It was hard to hear him. We put our drink orders in which was 5 waters and an unsweetened ice tea. He came back with 4 waters, ice tea, and a lemonade. I informed him of his error, and he looked at us like we were wrong. We brushed it off, my brother just took the lemonade and gave me his water. Shortly after we got our drinks, all mixture of margaritas. The waiter had an extra beer he offered for free due to a mix up. My father took it, even though we didn’t really drink it because it was a coors light.When we put our order in, we informed the waiter we were celebrating my birthday. He asked if we’d like an order of sopaipilla at the end of the meal. We’ll back to this later.We put our food order and which came out rather quickly. Typically we understand when everything is delivered, you come back 2 mins later to check on everything. Our waiter never came back. When he did finally come back, I’ve already exhausted all my tortillas for my supreme chicken fajitas. I requested more tortillas while I was fixing my last one. The waiter again disappeared while also forgetting a request for more water. Finally came back with double the tortillas requested.When he dropped off the tortillas, my father asked for the check. The waiter again forgot us. My father went to the restroom and in the time he finished, the waiter finally came to our table with the check. Instead of just dropping it off, he announced to the WHOLE TABLE what our total was. Then he proceeded to look at us waiting to see who was gonna pay. My mother just awkwardly said she’d take care of it and he handed the bill to her. As she was taking care of the bill, it disappeared off the device. Turned out my father took care of the bill by talking to the manager.After all that, we never got my Sopapillas that was offered as a birthday treat. Overall most disappointing service I’ve ever experienced at Flores. Was suppose to be a an excellent dinner with my family for my birthday which turned out to have the worst service ever.The food at least was good.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chips and Salsa, Fajitas
Patricio Daniel Alvarez
One of my go to places to get mom's homestyle food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pozole, Quesadilla, Charro Beans, Chicken Fajitas 1, Black Beans, Carne Guisada, Guacamole, Rice and Beans
Elizabeth Lindig
A bountiful amount of food served in my order.
Atmosphere: 5
Food: 5
Service: 5
Staton Mayfield
Been coming here for years. Also love the margaritas. And typically get the beef/Chicken fajitas. Absolutely delicious! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Fajitas, Chips and Salsa, Fajitas, Taco, Salsa
Terrible service, from the entrance, the waiter is rude in every way, he does not explain the dishes and if you ask him he answers angrily, when we ask him for the bill he brought us a dataphone, my husband wanted to check it, he asked for a printed one and he just told him: there It's all there, look there. And outside of that I include the tip within the account, THAT HE DIDN'T DESERVE IT.
Atmosphere: 1
Food: 1
Service: 1
Rob Patrick
Excellent Mexican menu. Fast service. Friendly staff. Good prices. Spicy salsa and chips while waiting for entrees!
Physically assaulted by a belligerent patron. Witnesses substantiated this story, restraunt staff and management offered us “free queso” that never came, but we didnt care about that—we asked the patron being removed or that the police be called, mgmt refused. This really ruined the evening of our family baby shower dinner. Boycotting this place. Liliana is a pathetic manager and refused to put us in touch with ownership staff to make things right.
Atmosphere: 1
Service: 1
Amy S
My husband was physically threatened and verbally assaulted by another patron and his son and Flores did nothing about it.My party went to Flores this evening to celebrate my baby shower and my husband was assaulted by another patron who was either overserved by Flores’ staff or simply looking for a fight. 4-5 Flores staff walked by and did nothing to intervene as my husband was yelled at and physically accosted in the middle of the restaurant by a man and his son for explaining to them that he did not work for Flores and could not bring them the food they were demanding. The physical and verbal altercation shook up our entire party, and despite explaining the situation to Flores staff and management nothing was done to remove patrons threatening physical harm from the establishment. Other patrons witnessed the event and shared their concerns with Flores management, however the managers did not seem to care. When we expressed our concern and disappointment that they refused to take action against patrons who physically and verbally threatened to start a fight in their establishment, Flores staff and management did not care about our concerns.I’m disappointed in how the Flores team handled the entire situation and chose to continue serving patrons who threatened physical harm to my husband. I’m disappointed that Flores chose to condone violence in their restaurant. I’m even more disappointed that Flores did not take the situation more seriously when physical harm was threatened and validated by other patrons’ eye witness.
Atmosphere: 1
Food: 1
Service: 1
Claude D.
Food is just simply OK - Hand enchiladas- not a lot of flavor and seemed to be a bit watery- rice somewhat same deal
The only reason I'm giving this one star is because the service is almost good. I say almost good because they never came to check on us to see if everything was good. The food here is completely inedible. The shredded beef is so greasy it's disgusting. The cheese, tomato, ranch dressing have absolutely no flavor. My wife's meal was equally inedible. We finished our drinks and left. I don't know how a place like this manages to stay in business. I don't think Gordon Ramsey could save this restaurant. It's beyond horrible.
The only thing that could make this better is if I could walk to them!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Charro Beans, Enchilada, Salsa
The salsa is SPICY!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
Th only reason why I'd like to share my opinion is to alert others about their 'twist" on the Machacado Con Huevo (don't get it) apparently someone in their kitchen management team decided that they prepare the famous Mexican northern dish using Fajita meat. Sacrilegious if you ask me.When I questioned it, the response from the waiter was pretty much "this is how is made here"> Good quality food tho and presentation was decent but again, big despoilment on the Machacado.
Atmosphere: 3
Food: 3
Service: 3
Terrible service. Decent food.
Atmosphere: 4
Food: 4
Service: 1
I'm a regular there. Always good food and great service at Flores.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Taco
I want to start off by saying I absolutely love the food at Flores. I worked as a waiter at the old Lakeway location in late 2000s and still rave about the food and top shelf margaritas. My review is regarding the experience we had with my family.Yesterday was my 40th birthday. Every time we go visit my family, we drive by the Lakeway location on our way to Dripping Springs. I’ve been telling my girlfriend numerous times how much I like Flores and wanted to treat her to it. For my birthday, since we were celebrating with family, I suggested we go to the Dripping Springs location because it’s right around the corner from their home.We got introduced to our waiter which I can’t remember if he told us his name or not. It was hard to hear him. We put our drink orders in which was 5 waters and an unsweetened ice tea. He came back with 4 waters, ice tea, and a lemonade. I informed him of his error, and he looked at us like we were wrong. We brushed it off, my brother just took the lemonade and gave me his water. Shortly after we got our drinks, all mixture of margaritas. The waiter had an extra beer he offered for free due to a mix up. My father took it, even though we didn’t really drink it because it was a coors light.When we put our order in, we informed the waiter we were celebrating my birthday. He asked if we’d like an order of sopaipilla at the end of the meal. We’ll back to this later.We put our food order and which came out rather quickly. Typically we understand when everything is delivered, you come back 2 mins later to check on everything. Our waiter never came back. When he did finally come back, I’ve already exhausted all my tortillas for my supreme chicken fajitas. I requested more tortillas while I was fixing my last one. The waiter again disappeared while also forgetting a request for more water. Finally came back with double the tortillas requested.When he dropped off the tortillas, my father asked for the check. The waiter again forgot us. My father went to the restroom and in the time he finished, the waiter finally came to our table with the check. Instead of just dropping it off, he announced to the WHOLE TABLE what our total was. Then he proceeded to look at us waiting to see who was gonna pay. My mother just awkwardly said she’d take care of it and he handed the bill to her. As she was taking care of the bill, it disappeared off the device. Turned out my father took care of the bill by talking to the manager.After all that, we never got my Sopapillas that was offered as a birthday treat. Overall most disappointing service I’ve ever experienced at Flores. Was suppose to be a an excellent dinner with my family for my birthday which turned out to have the worst service ever.The food at least was good.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Chips and Salsa, Fajitas
One of my go to places to get mom's homestyle food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pozole, Quesadilla, Charro Beans, Chicken Fajitas 1, Black Beans, Carne Guisada, Guacamole, Rice and Beans
A bountiful amount of food served in my order.
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years. Also love the margaritas. And typically get the beef/Chicken fajitas. Absolutely delicious! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Fajitas, Chips and Salsa, Fajitas, Taco, Salsa
Restaurantji Recommends
Terrible service, from the entrance, the waiter is rude in every way, he does not explain the dishes and if you ask him he answers angrily, when we ask him for the bill he brought us a dataphone, my husband wanted to check it, he asked for a printed one and he just told him: there It's all there, look there. And outside of that I include the tip within the account, THAT HE DIDN'T DESERVE IT.
Atmosphere: 1
Food: 1
Service: 1
Excellent Mexican menu. Fast service. Friendly staff. Good prices. Spicy salsa and chips while waiting for entrees!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Fajitas, Chips and Salsa, Beef, Fajitas, Taco, Salsa
Physically assaulted by a belligerent patron. Witnesses substantiated this story, restraunt staff and management offered us “free queso” that never came, but we didnt care about that—we asked the patron being removed or that the police be called, mgmt refused. This really ruined the evening of our family baby shower dinner. Boycotting this place. Liliana is a pathetic manager and refused to put us in touch with ownership staff to make things right.
Atmosphere: 1
Service: 1
My husband was physically threatened and verbally assaulted by another patron and his son and Flores did nothing about it.My party went to Flores this evening to celebrate my baby shower and my husband was assaulted by another patron who was either overserved by Flores’ staff or simply looking for a fight. 4-5 Flores staff walked by and did nothing to intervene as my husband was yelled at and physically accosted in the middle of the restaurant by a man and his son for explaining to them that he did not work for Flores and could not bring them the food they were demanding. The physical and verbal altercation shook up our entire party, and despite explaining the situation to Flores staff and management nothing was done to remove patrons threatening physical harm from the establishment. Other patrons witnessed the event and shared their concerns with Flores management, however the managers did not seem to care. When we expressed our concern and disappointment that they refused to take action against patrons who physically and verbally threatened to start a fight in their establishment, Flores staff and management did not care about our concerns.I’m disappointed in how the Flores team handled the entire situation and chose to continue serving patrons who threatened physical harm to my husband. I’m disappointed that Flores chose to condone violence in their restaurant. I’m even more disappointed that Flores did not take the situation more seriously when physical harm was threatened and validated by other patrons’ eye witness.
Atmosphere: 1
Food: 1
Service: 1
Food is just simply OK - Hand enchiladas- not a lot of flavor and seemed to be a bit watery- rice somewhat same deal