Masons Chicken & Seafood

Miss cherry has the best customer service

Atmosphere: 5

Food: 4

Service: 5

Miss cherry has the best customer service In Duncanville

Atmosphere: 5

Service: 5

The one thing that makes me glad is the lady that greets us. They need to get reed of the woman in the kitchen she is really rude I didn’t even want that food but the older lady assured us that we were okay

Atmosphere: 5

Food: 5

Service: 5

Was in the area and dropped in.. they didn't disappoint‼️ I got the 4 piece chicken finger basket😋🔥👌

Atmosphere: 5

Food: 5

Service: 4

Been coming here for years.. Food has been on the decline for the last year

Atmosphere: 4

Food: 1

Service: 5

Best burgers hands down! The lady who helped me was so sweet and kind!

Atmosphere: 5

Food: 5

Service: 5

Man, that's some good fish!

Food: 5

Service: 5

First of all, I would like to say I’m highly disappointed in this location because I have never had issues in the past but today I went and ordered a family meal a gallon of lemonade and grilled shrimp and spent $60 at this establishment and I get home and it’s lemonade taste old. It tastes like liquor. It had a weird smell to it. I called and let them know that this lemonade was no good and I asked if I could either get a refund or a new gallon. The man that answers the phone tells me there ain’t nothing they can do so I proceed to the location and tell them what’s going on because I literally just left the drive-through he took the jug to the back and a young lady comes from the back and throws a new gallon of lemonade on the countertop doesn’t apologize or nothing completely ignores me while I’m talking to her, I will not be returning.

Tender Special

Atmosphere: 5

Food: 5

Service: 5

This place never really has a crowd. Food comes out fresh everytime i go. The Kool Aid is sweet like its supposed to be. You get a good amount of food for the price.

Atmosphere: 4

Food: 5

Service: 4

first time going and food was super delicious😋 customer service was good! definitely will come back again !!!!

Food: 5

Service: 5

very great experience! first time coming to this location and 10/10 throughout, the young lady working at the register was very nice! great service, clean restaurant, great prices, and great food very fresh. will be coming back!

Atmosphere: 5

Food: 5

Service: 5

I was getting ready to place an online order and decided to read the reviews 1st 🥴. It is extremely disappointing to see a consistent problem and it not being addressed. It's clear customer service is the main problem here. I didn't see any comments from the establishment in response. It's clear the behavior hasn't been addressed because the reviews are consistent.
If you think you aren't losing business behind this - YOU ARE! If you cannot have a good attitude while doing your job QUIT. What's worse???? The owner wouldn't like being treated this way but doesn't mind you being treated this way. No thanks.… thank you review writers.

Atmosphere: 1

Food: 1

Service: 1

The food is excellent and for the price. The service is horrible. The young lady that works the drive thru always rude no matter day you come she’s rude.

Atmosphere: 3

Food: 5

Service: 1

I got two catfish filled and fries for $5.99. The catfish was excellent seansoned and fluffy melt in your mouth and light. The service was terrible The youngest lady at the counter was mean went to the convenience store and left me there and when I went too ask was a soda stayed looking on her phone like I wasn't there. That's why that place is not full because they have excellent food.

Atmosphere: 3

Food: 5

Service: 1