Black Bear Diner El Paso

1295 Horizon Blvd, El Paso
(915) 859-1906

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I previously had a negative experience at this diner and I am very pleased at how quickly the issue was addressed and corrected. I had the pleasure of speaking to Fidel, the general manager. It was very clear that he cares about his employees and even more about his customers. He had us come back for a complimentary meal, which he did not have to do. During our visit today, we were reminded why we absolutely love this establishment. The manager on duty, Erica, was so kind and...
First time going here and won't be back , at least at this location. It was a long wait to be seated , and no front staff attending or available to take names to put on the waiting list. After being seated by the host, out waitress came and placed our drink orders. We received them 20 minutes later. We then ordered our food. We waited about 45 minutes for our order to arrive. The food was very poor quality in preparation. Burned grilled cheese made with fake cheese. Chicken...
Do not eat the stuff they call meatloaf it taste like it’s potted meat from a can. I could only take a few bites. The broccoli was perfect as was the French fries. The service was ok but not attentive I ordered country gravy on my fries but got none

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