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“Great chicken sandwiches and excellent service. I come here every now and then to get their spicy deluxe chicken, which is my favorite sandwich! The chicken is always juicy and burst in flavor. The chicken breast size is huge compared to most other chicken sandwich restaurants! You add their chick fil a sauce to it, and it takes it to a whole new level. End it up with one of their many milkshake options that are all fantastic!“
“I got the garden/market salad with grilled chicken, the chicken soup, a cookies and cream shake, and an ice cream cup. My food came out which was of course hot and tasted awesome. The shake was just right and the staff were nice about me taking my time to order :)“
“Super grateful to the management of this store. Recently, they got an order wrong. I must have spoke with the wrong person on the phone, because they didn’t have record of me calling in, but they still honored replacing my order since it was incorrect the day before. Thanks!“
“I do not know if I was just that hungry or if the sandwich was that good but the grilled chicken sandwich really hit the spot. They do not take cards at the register, you have to use the Grub Hub kiosk. This restaurant is in a cozy spacious joint food court on UTEP's campus.“
“Today, on August 28, 2024, I had an unfortunate experience at the Chick-fil-A East Lake Horizon City location. They forgot the eight-piece nuggets in my meal and also made my drink incorrectly. It was a great inconvenience to have to drive back to the store. However, I must commend the manager, Abe, who greatly assisted me in resolving the issues. He replaced the food and handled the situation professionally. While this Chick-fil-A has made mistakes in the past, I appreciate the effort made by Abe. Because of Abe I'm willing to give them another shot. I'm writing this review in hopes that they can improve their performance and services moving forward. I’m giving the store a 4 star review but Abe gets a 5 star review.“
“The Chick-fil-A on North Hills is hands down one of the best fast food spots in El Paso. The food is always fresh, hot, and delicious whether it’s the classic chicken sandwich, the perfectly crispy waffle fries, or their underrated breakfast menu. You can really taste the quality in every bite.
What truly sets this location apart, though, is the exceptional service. The staff is consistently polite, professional, and incredibly efficient. Even during busy hours, they keep the line moving and never compromise on friendliness. It’s rare to find such genuine hospitality in fast food these days.
The restaurant is also spotless and has a clean dining area, well-maintained bathroom. It’s clear they take pride in every detail.
Highly recommend this location for anyone looking for a quick meal that doesn’t sacrifice quality or service. Keep up the great work!“
“Me and my mother had visited the Cielo Vista Mall in El Paso, Texas on the way home to Arizona and we stopped by at the chick fil an inside for lunch. We were greeted so kindly by Aldo, a friendly team member who took our order efficiently and kindly at the front counter. He had AMAZING customer service and kindness and he is a good representative of a noble worker. Thank you Aldo for going above and beyond to serve guests. You are AMAZING. Keep smiling. You are always appreciated by the world.“
“I love coming here! The cashier was super sweet and attentive when we ordered our food. I’m not giving it a full 5 stars though, because even though we arrived way before closing time, some of the staff were dropping hints that we should leave while we were still eating. It was a bit awkward… maybe they were just ready to go home early? 😅 Still, it’s a nice spot to grab a bite!“
“Do i even need to say why this place is five stars
Parking: Lots of spots that are close to he building.
Kid-friendliness: There is a little play area and the staff are friendly. The kids meals come with cute little toys that can be exchanged for ice cream.“